® Print and Fax Drivers Guide For Windows Release 5.
31 January 2003 Copyright © 2003 by Xerox Corporation. All rights reserved. Printed in the United States of America. XEROX®, The Document Company®, the digital X®, CentreWare®, and the identifying product names and numbers herein are trademarks of XEROX CORPORATION. Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Table of Contents What’s New in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Enhanced View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Standard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Peer To Peer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Through a Network print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Installing Printer Drivers in Windows Networks . . . . . . . . . . . . . . . . . 1-4 Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Direct Installation with a Peer To Peer Connection . . . . . . . . . . . . . .
Uninstalling the Font Management Utility . . . . . . . . . . . . . . . . . . . . . . 3-3 Chapter 4 Installing the TIFF Submission Tool . . . . . . . . . . . 4-1 Workstation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Supported Xerox Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Installing the TIFF Submission Tool . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Accessing the TIFF Submission Tool . . . . . . . . . . . . . .
vi CENTREWARE PRINT AND FAX DRIVERS GUIDE
Welcome to CentreWare Print and Fax Drivers for Microsoft Windows CentreWare is software that brings the power of your Xerox systems to your desktop. CentreWare provides you with total access, viewing, and control of any Xerox system to any connected desktop. CentreWare’s interactive drivers make printing and faxing from the desktop simple to perform and easy to understand.
What’s New in this Release? The CentreWare 5.
CentreWare Printer Drivers There are two kinds of views for CentreWare printer drivers: Enhanced view Standard view Enhanced View Printer drivers in enhanced view display the feature options on tabs within the driver. These printer drivers are designed specifically for Xerox products. CentreWare drivers in enhanced view are available for Windows 9x workstations. They are also available for NT4/2000/XP drivers when Internet Explorer 5.01 or higher is installed on your workstation.
Standard View Printer drivers in standard view conform to the Microsoft Windows driver standards. The options are displayed in tree form, which is generic across many software products. With CentreWare printer drivers in a Windows NT 4, 2000, or XP environment, you can choose between enhanced and standard view by making your selection on the Configuration tab.
The CentreWare printer drivers are available in PostScript 3, PCL 5e, PCL 5c, and PCL 6 (XL) printing formats. PostScript PostScript gives you greater ability to scale and manipulate images; it offers more precision with high-end graphics. PostScript also provides you with different types of error-handling and font substitution options. PCL PCL (Printer Command Language) generally has fewer advanced features than PostScript. However, using PCL enables you to process most jobs faster.
CentreWare Print and Fax Drivers CD The installation files for the Xerox system printer drivers are available on the CentreWare Print and Fax Drivers CD. For updates and additional information, check the Xerox Web site at www.Xerox.com. Downloading from the Web Xerox system printer drivers can be downloaded from the Xerox Web site at www.xerox.com. The installation files for all Xerox system models are available from the Web site.
CentreWare Printer Driver Applications The following applications are included on the CentreWare Print and Fax Drivers CD: Xerox Printer Configuration Utility Xerox Printer Installation Utility TIFF Submission Tool Font Management Utility Xerox Printer Configuration Utility The Xerox Printer Configuration Utility is for System Administrators who would like to set up standardized configuration files to enable users to quickly and easily install their printer drivers.
Print and Fax Driver Documentation CentreWare Print and Fax Drivers Guide for Windows This guide is intended for administrators who install and configure CentreWare printer drivers and for users who want to know more information about printer drivers and their installation. The CentreWare Print and Fax Drivers Guide is available on the CentreWare Print and Fax Drivers CD in electronic (PDF) format. If selected at the time of installation, the Drivers Guide is placed on the user’s PC at ...
Internet Support Visit Xerox on the Internet at www.Xerox.com. The Web site contains Xerox systems product information, product overviews and support, and the latest information about CentreWare printer driver releases. Telephone Support For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a Product Support Analyst. Locate your Xerox system serial number on the metal frame behind the front door, and record it in the space below before you make your call.
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1 Installing Windows Printer Drivers The CentreWare printer drivers support the special features and functions of Xerox systems, enabling fast, efficient printing from your desktop. Installation instructions for all current Windows environments are provided in this chapter. What’s in this chapter: Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requirements Printer Drivers The minimum hardware requirements for the CentreWare printer drivers vary based on the specific printer driver you are installing. At the most, you will need 7 MB of available hard disk space for any of the CentreWare Windows printer drivers. Internet Explorer 5.01 or higher installed on the workstation for NT4.0, 2000, and XP drivers using Enhanced view.
Network Print Configurations Peer To Peer In a Peer To Peer environment, a printer driver is installed on a workstation that is connected to a printer. The printer driver resides only on the workstation. In this setup, workstation users maintain their own printer defaults and configurations, allowing different printer settings for each user.
Installing Printer Drivers in Windows Networks You have two ways to install a Xerox printer driver and other components in Windows environments. Direct Installation Use the Xerox Printer Installation Utility to install Xerox printer drivers quickly and easily for your network printers.
Direct Installation With the Xerox Printer Installation Utility, you can configure and install printer drivers with a Peer To Peer connection or with a Through Network print server connection. In an NT4.0/2000/XP environment, you need administrator rights to run the Xerox Printer Installation Utility. To install drivers onto a network server you must run the Xerox Printer Installation Utility at the network server. You cannot install the drivers remotely.
4 On the Configuration tab, select a language for your printer driver. Figure 1-1: Xerox Printer Installation Utility, Configuration Tab 1-6 5 Select a printer model. 6 Choose one or more drivers. The printer and driver selections appear in the Configuration Information box.
7 Select Install Documentation to place on your workstation the CentreWare Print and Fax Drivers Guide 5.50, a user reference guide for printer driver overview and installation. Depending on the printer model you are installing, the documentation is placed at ..\Program Files\Xerox\WorkCentre Pro or \WorkCentre. 8 Select a printer from the Information box. Or, select more than one printer of the same model if you want to install a PS and PCL driver for this printer. 9 Click Connection....
11 Enter the IP Address of your Xerox system and click OK. The printer is configured with a Peer To Peer connection and the printer’s IP address is added to the Connection column of the Configuration Information box. -orClick Discovery.... The Discovery dialog opens and the installer searches your local network for printers. The discovered printers appear in the Discovery list box.
b) Click Go. The installer searches for the printer and adds it to the Discovery list box. c) Select the printer and click OK. The printer is configured with a Peer To Peer connection and the printer’s IP address is added to the Connection column of the Configuration Information box. NOTE: After the printer has been configured with a connection type, the printer's check box in the Configuration Information box is unchecked. You may select another printer to configure.
Direct Installation Through a Network Printer Server Connection To configure and install printer drivers Through a Network Printer Server connection: 1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program displays the available selections. –or– If the AutoRun is disabled on your workstation, open My Computer and doubleclick the CD-ROM drive. Double-click the Setup.exe file. The AutoRun program displays the available selections.
5 Select a printer model. 6 Choose one or more drivers. The printer and driver selections appear in the Configuration Information box. 7 Select Install Documentation to place the CentreWare Print and Fax Drivers Guide 5.50, a user reference guide for printer driver overview and installation, on your workstation. Depending on the printer model you are installing, the documentation is placed at ..\Program Files\Xerox\WorkCentre Pro or \WorkCentre. 8 Select a printer in the Information box.
10 Select Through Network Printer Server. 11 Enter your network printer path or click Browse to browse to a shared printer. Click OK. The network path to the printer is added to the Connection column of the Configuration Information box and the printer is configured through the network print server. NOTE: After the printer has been configured with a connection type, the printer’s check box in the Configuration Information box is unchecked.
Distributed Installation The Distributed Installation procedures are for system administrators who would like to set up standardized configuration files for users to quickly and easily install their printer drivers.
Copying Files to the Network To configure the installation packet that you send to users to install printer drivers on their PCs, the contents of the CentreWare Print and Fax Drivers CD must be saved to a location on your network. To copy printer drivers: 1-14 1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. 2 Copy the contents of the CentreWare Print and Fax Drivers CD to a location on your network.
Configuring Installation Files The Xerox Printer Configuration Utility provides a simple way to set up a configuration file that you send to users as part of a packet of installation files. With the Xerox Printer Configuration Utility, you can select printer drivers for each supported printer model, set up a network connection for a printer, choose whether to replace drivers, and whether to make this printer the default printer.
Setting Up Connection Types With the Xerox Printer Configuration Utility, you have the option to set up configuration files for multiple printers, which may have different connection types. For example, one printer may have a Peer To Peer connection and another printer a Through Network Printer Server connection. The following configuration procedures describe first the procedures for a Peer To Peer connection and then Through a Network Printer Server connection.
4 On the Configuration tab, select one or more languages in which to configure a driver. Figure 1-7: Xerox Printer Configuration Utility, Configuration Tab 5 Select a printer model. 6 Choose a driver. The printer model and driver information appear in the Configuration Information box. You may choose other drivers for this printer and also select other printers and drivers at this time to add to the Configuration Information box.
7 8 Select from these options: Silent Installation—to simplify installation for the user. After the user opens the zip file you send containing the configuration and installation files and clicks the Install.exe file, the printer drivers are automatically installed on the user’s workstation. Install Documentation—to place on the user’s workstation the CentreWare Print and Fax Drivers Guide 5.50, a user reference guide for printer driver overview and installation.
Figure 1-8: Discovery Dialog b) Select a network printer using the Discovery dialog. Click OK. The printer is configured with a Peer To Peer connection and the printer’s IP address is added to the Configuration Information box. After the printer has been configured with a connection type, the printer's check box in the Configuration Information box is unchecked. You may select another printer to configure.
Through Network Printer Server a) Choose Through Network Printer Server from the Connection group. The Network Printer Path dialog opens. Figure 1-9: Network Printer Path Dialog b) Enter the network printer path or click Browse to browse to a shared printer. Click OK. The network path to the printer is added to the Connection column of the Configuration Information box and the printer is configured through the network print server.
Distributing Installation Files When you have set up and saved your configuration file(s) to the Packet folder, you are ready to distribute the installation packet for users to install printer drivers. You may want to send one of the following notes depending on whether it will be a Silent Installation or User Installation. Silent Installation - Note to User I have attached a zip file that enables you to install printer drivers. 1 Save the file to a temporary folder or to a folder on the desktop.
Installing Printer Drivers on a PC After the zip file has been sent from the system administrator containing the installation files, there are two ways to install printer drivers on your PC: Silent Installation User Installation Silent Installation Your system administrator sends you a zip file containing the installation files to automatically install your printer drivers. To install printer drivers automatically: 1 Save the file to a temporary folder or to a folder on the desktop.
Managing Configuration Files for Multiple User Groups To manage configuration files for different groups of users that use separate printers, you can create separate configuration files for each group. To manage configuration files for multiple user groups: 1 Follow the procedures to set up a configuration file for users. See Configuring Installation Files on page 1-15. 2 Save the file for a group of users to a specific folder for that group.
Supported Driver Languages You may configure the printer driver in several languages at the same time. Choose the Select Drivers Language button on the Configuration tab. A list of supported languages opens. Make your language selections. When you save your settings on the Configuration tab, you will have a configuration file, XeroxPrintersToInstall[Language].xml, for each chosen language. For example, XeroxPrintersToInstallSVE.
Point and Print This procedure assumes that a Xerox system on a network server has been installed with the appropriate CentreWare printer driver prior to performing Point and Print. To perform Point and Print: 1 At the client workstation, access the desired network Xerox system through Network Neighborhood (Win 95/98/NT) or My Network Places (Me/2000/ XP). Browse to your printer. 2 Double-click the Xerox system icon. At the prompt, select to install the printer driver. The Add Printer Wizard opens.
Configuring Printer Drivers After installing your Xerox system printer drivers, you need to configure your printer driver with the available options on your Xerox system. Each model can have different installable options, for example, a High Capacity Feeder or a Finisher.
4 Click Installable Options and select the options that are available on your Xerox system. Figure 1-11: Installable Options Dialog 5 Click OK to save the settings and OK to close the Properties dialog. 6 Click OK to close the printer driver.
Configuring the Installable Options—Automatically If you have a TCP/IP network, the Windows printer drivers can, as an option, provide Bi-Directional capabilities. The printer driver communicates with the printer through your network and acquires information from the printer. See Bi-Directional Printer Drivers on page 1-30. To configure the Installable Options automatically: 1 At the desktop, click Start > Settings > Printers.
4 Click Bi-Directional Setup.... The Bi-Directional Communication dialog opens. Figure 1-13: Bi-Directional Communication Dialog 5 Enter the Device Name or TCP/IP address. 6 Select Enable Bi-Directional Communication. 7 Click OK. Bi-Directional communication is enabled. A Status button appears on the Paper/Output tab of the printer driver. By clicking the Status button, you can access current information about the printer. See Bi-Directional Printer Drivers on page 1-30.
Bi-Directional Printer Drivers If you have a TCP/IP network, the Windows NT4.0/2000/XP printer drivers can, as an option, provide Bi-Directional capabilities. With Bi-Directional communication, a printer driver communicates with the printer through your network.
Status Dialog The Bi-Directional printer drivers have incorporated some of the reporting functions of the CentreWare Conductor. These functions are reported on the Status dialog available to you through the Status button on the Paper/Output tab. The Status dialog shows the status of your Xerox system as well as specific information about your print jobs. You can check the status of up to 25 jobs currently in the print queue or you can verify the status of completed jobs.
Bi-Directional Driver Support Supported Operating Systems Bi-Directional drivers are supported for the following Microsoft Operating Systems: Windows 95 Windows NT 4.0 (Workstation, Server, Enterprise Server) Windows 98 Windows 2000 (Professional, Server, Advanced Server) Windows Me Windows XP (Home, Professional) Windows .
Locating Installation Files on the CD The installation .inf files for Windows Postscript (PS) and PCL printer drivers are located in the Drivers folder of the CentreWare Print and Fax Drivers CD. Locate the Drivers folder and open the Windows folder, as well as the folder for your particular Xerox system model, for example, WCP55_WCP45_WCP35. The Xerox system model folder contains individual driver folders categorized by driver type—PS and PCL—and Windows operating system (9x, NT, 2000, or XP).
Uninstalling Windows Printer Drivers NOTE: Before you uninstall CentreWare Windows printer drivers, ensure that the Xerox system you are deleting is not the default printer. If so, select another printer as the default. For Windows 9x and NT4.0 To uninstall the Windows 9x and NT4.0 printer drivers: 1 At the desktop, click Start > Settings > Printers. 2 Right-click on the icon for the Xerox system you want to delete and select Delete. 3 A confirmation message appears.
2 Getting the Most From Your Printer Driver With the CentreWare printer drivers, you have an invaluable tool to save you time and to increase your productivity. These drivers offer you over thirty-five feature options, depending on the type of driver and the installable finisher options, for you to choose how your document will look and print. The Help system is the primary source for information about using the printer drivers.
Driver Structure The driver arranges the features on four tabs: Paper/Output, Advanced, Image Options, and Layout/Watermark. Figure 2-1: Printer Driver Interface The features on the four tabs are organized for your convenience with the most frequently used features available to you when you open the driver. Small icons are placed next to the features so that you can quickly find the features you want. By clicking on the icon you can go through the list of options for that feature.
Tabs Features vary on the driver tabs depending on the driver type and installable options. General Tabs These driver tabs are accessed through your application’s print dialog. Driver setting changes on these tabs apply to the open document and application, and are temporary. The Paper/Output tab has the most frequently used features. For example, you can choose to print on two sides of the paper, select specific media on which to print, or delay your print job to a time specified by you.
Default Tabs These driver tabs are accessed through the Printers folder and may be available only with administrative rights. From the desktop select Start > Settings > Printers. Right-click on your printer icon and select Properties (9x), Document Defaults (NT 4.0), or Printing Preferences (2000/XP) from the menu. The printer driver dialog appears. Driver settings from this dialog become the default settings.
Driver Help System The Help system is the primary source for information about using the printer drivers. Each driver tab has a Help button for easy access to the Help system. Through this Help button you can call up information on any feature on that tab or any other tab. Among the useful items in the Help system is a menu of How To... procedures for each feature. For example, How To Print a Booklet, Turn On or Off a Banner Sheet, Print Transparencies, or Track Printer Use by Account.
2-6 Getting the Most From Your Printer Driver
3 Installing the Font Management Utility The Font Management Utility is a tool used to maintain fonts on your network printers. Font lists can be developed and modified for your printers. For example, if you have special fonts that are used in documents but are not readily available on your printer(s), you can use the Font Management Utility to download the required fonts to the printers. Using the utility, fonts may be viewed, printed, downloaded to printers, or exported to a file.
Installing the Font Management Utility To install the utility: 1 Insert the CentreWare Print and Fax Drivers CD into the appropriate drive. The AutoRun program starts. 2 Click Utilities. 3 Click Install Font Management Utility. 4 The install wizard opens. Click Next. 5 Select the radio button to accept the license agreement. Click Next. 6 Type the user name and organization. 7 Select the Setup type: Complete or Custom. Click Next. 8 Click Install to install the utility on the workstation.
Uninstalling the Font Management Utility To uninstall the Font Management Utility, use the Add/Remove Programs wizard in the Control Panel folder. If you have access to the CentreWare Print and Fax Drivers CD, you can modify and/or repair the Font Management Utility. To uninstall the utility: 1 Double-click My Computer > Control Panel > Add/Remove Programs. The Add/Remove Programs dialog opens. 2 Follow the procedures in the wizard to remove the Font Management Utility from your system.
3-4 Installing the Font Management Utility
4 Installing the TIFF Submission Tool With the TIFF Submission Tool, you can submit TIFF (Tagged Image File Format) and PDF (Portable Document Format) files directly to a Xerox system for printing. The primary advantage of this application is that it does not add additional PostScript information to the submitted file (often referred to as a PostScript wrapper). Instead, the TIFF or PDF files are submitted as print-ready files.
Workstation Requirements The TIFF Submission Tool can be used on workstations that meet the following basic requirements: Windows 98 Windows NT 4.
Installing the TIFF Submission Tool Use the following procedure to install the TIFF Submission Tool software on a Windows workstation. To install the TIFF Submission Tool: 1 Insert the CentreWare Print and Fax Drivers CD into the appropriate drive. The AutoRun program starts. 2 Click Utilities. 3 Click Install TIFF Submission Tool. 4 Click Next on the opening dialog of the installation wizard. 5 Read the Software License agreement and click Yes. 6 Enter your user and company information.
Uninstalling the TIFF Submission Tool Use the following procedure to uninstall the TIFF Submission Tool software on a Windows workstation. To uninstall the TIFF Submission Tool: 4-4 1 Double-click My Computer > Control Panel > Add/Remove Programs. The Add/Remove Programs wizard opens. 2 Follow the procedures in the wizard to remove the TIFF Submission Tool from your system.
5 Problem Solving Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarting the application, the workstation, or the printer will resolve the problem. This chapter includes some of the common problems and Frequently Asked Questions that pertain to CentreWare Print and Fax Drivers and printing to your Xerox system. What’s in this chapter: Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting a Problem When a problem persists, document the error messages and gather information to define the problem. The following problem-solving procedures are recommended: Accurately define the problem. When, where, and how does the problem occur? Reproduce the problem. Can the problem be reproduced consistently or is it an intermittent problem? Ask other users if they have encountered the problem, and keep a log to track problem occurrences.
Common Issues This section discusses some common application and printer driver functionality issues. Adobe Acrobat Printing All versions of Adobe Acrobat have exhibited various forms of distorted output when printing from a PCL driver. Stray lines, random character spacing, and data loss have been observed on various PDF documents. A CentreWare PostScript driver is recommended for printing Acrobat PDF files.
Euro Symbol The Xerox Euro font family was created to support the imaging of the Euro currency symbol with fonts that do not yet support this character. The Xerox Euro font family consists of the Euro symbol in various styles and weights designed to work in conjunction with the most popular font styles.
Microsoft Applications Excel To change the job type options for any individual document, you must set the job type from within Microsoft Excel (Page Setup dialog). Job type changes for an individual document will not take effect if you invoke the CentreWare printer driver from the Printers folder. Excel will generate multiple print jobs instead of multiple copies of a single document.
PCL Printer Driver Raster Mode Use the PCL Raster Mode option to print the following document types with the Windows 95/98/Me PCL5e printer driver: Web pages with animated images Printing Corel Draw documents. Corel Draw may generate an excessive number of Vector commands, which may result in large amounts of processing time for each job. Print Colored Text in Black This feature may not work with some applications, or you may have to select the option from within the application if it is supported.
Watermarks The Watermark preview image in the printer drivers may not provide an exact replica of the printed watermark under all conditions. This is primarily due to font and/or resolution differences between the display monitor and the printer. Using equivalent TrueType fonts instead of printer resident fonts will help minimize the differences.
Frequently Asked Questions How do I obtain printer drivers? Printer drivers are available on the CentreWare Print and Fax Drivers CD-ROM or from the Xerox Web site at www.xerox.com. See Obtaining CentreWare Print and Fax Drivers on page xi for more information.
Index A Adobe Acrobat Reader xiv Applications xiii B Bi-Directional Printer Drivers 1-30 Bi-Directional Driver Support Client-Based 1-32 Operating Systems 1-32 Server-Based 1-32 C CentreWare print and fax drivers Applications xiii Configuring Installable Options Automatically 1-28 Manually 1-26 Configuring Installation Files 1-15 Configuring printer drivers 1-26 Constraint Icon 2-2 Copying Files to the Network 1-14 D Direct Installation Client/Server Connection 1-10 Peer to Peer Connection 1-5 Distributed I
G Getting the Most From Your Printer Driver 2-1 H Help for print and fax drivers xiv I Info button 2-2 Install Documentation About 1-18 Installation Files Location on CD 1-33 Installer Requirements 1-2 Installing Direct Installation 1-4 Distributed Installation 1-4 Font Management Utility 3-2 Printer Drivers 1-4 Printer Drivers on a PC 1-22 TIFF Submission Tool 4-1, 4-3 Introducing Font Management Utility xiii TIFF Submission Tool xiii L Languages Supported 1-24 Locating Installation Files on the CD 1-33 M
T Tabs Printer Drivers 2-3 TIFF Submission Tool xiii, 4-1 Installation 4-3 Supported Xerox systems 4-2 Uninstalling 4-4 Workstation requirements 4-2 Troubleshooting a problem 5-2 U Uninstalling Font Management Utility 3-3 TIFF Submission Tool 4-4 Windows printer drivers 1-34 User Installation Note 1-21 Using Font Management Utility 3-2 W Welcome Centre xv What’s New in this Release? viii Windows printer drivers Uninstalling 1-34 Workstation requirements TIFF Submission Tool 4-2 X Xerox Welcome Center xv
