Product Manual

 When zero setting is done, click on the “Back to Shopping” button on the upper
left corner of the “Weight Setting” page and go shopping.
10. Warranty Policy
After 15 days from the second day of receiving the trolley by a user, if any fault is confirmed as
performance failure of non
-
human damage by the After
-
sale Service Center of SuperHii Technology,
SuperHii Technology will provide repair services to such user.
Please refer to the contract for a bulk order, in which after
-
sale spare parts can be offered for
replacement in the warranty period.
See the following table for the warranty periods of the complete trolley and parts:
11. Non-warranty Clause
The following scenarios are not included in the scope of warranty:
1) The “Three Guarantees” (for repair, replacement and refund) period expires;
2) Invoices cannot be presented, or the products applied for warranty are not sufficiently
invoiced;
3) Any damage (such as soaked in liquid, shatter crack, crash, burnout of printed substrate and
functional device) caused by failure to use, maintain and adjust our products as stipulated in
our Product Manual;
4) Randomly dismantle or repair or refit our products by staff unauthorized by SuperHii
Technology (including modifying hardware or system software);
5) The warranty period expires according to the product serial number, and repair certificate is
abnormal or cannot be presented (including the content on the certificate inconsistent with
the logo of our product in kind, or altered);
6) The nameplate attached to our product mainframe is damaged or lost, or the tamper-proof
Type Warranty Scope
Warranty
Period
Mainframe
Frame Assembly, Shopping Basket, Smart Terminal,
Trolley Wheel, Control Bus, Power Switch
1 Year
Accessory Sensor 1 Year
Other Battery
6 Months