User's Manual

10
Answer：
After resetting the scanner into factory settings, the scanner was set to
mode
by default.
If you want to use it in 2.4G wireless mode, please connect the scanner to you
computer via USB receiver, and then scan the following codes "2.4GHz Wireless mode"
"Match" "instant upload mode".
There may be some other reasons for this issue. Please troubleshoot the product
according to the troubleshooting instruction on page 12.
Q3. Some barcodes can not be read, why?
Answer：
A. Incomplete and unclear barcodes might not be read.
B. It is possible that the setting is off by default for some barcode types which are not
commonly used. You need activate a specific barcode type to get it working. Please
feel free to contact our Customer Service Team for further assistance if you don't know
the exact type of barcode that you are referring to
Q4. Why does scanner not read the barcode exactly. When I use the scanner to read a
barcode of an item, I get a different result from the barcode itself.
If that is not your case, please send us a clear picture of the barcode and the result you
Example 1, There are two separate barcodes together. It scanned the first 12 digits in
the barcode but not the last five.
Solution： Please scan the code“ UPC/EAN extra code-Enable” on page 32.
Example 2, The original barcode is “ abc12345 ” ， the scanning result is
“+A+B+C+D12348”，the scanner put “+” between character.
Solution：Please scan the code “Code39 FullASCII-Enable ”on page 32.
2.4G