User Manual RP400/RP500 Thermal Transfer Barcode Printer Service hotline：400-800-0596 Thermal Transfer Barcode Printer
MANUAL 1. Printer profile ................................................................................................................................ 4 1.1 Introduce ............................................................................................................................. 4 1.2 Product Feature................................................................................................................... 6 1.2.1 Standard Accessories .................................................
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1. Printer profile 1.1 Introduce Thanks for choosing our Thermal transfer barcode label printer RP400. This series machine is equipped with two sets of gear structure of single motor drive can handle 300 meters ribbon belt and using large capacity label paper design collocation. If internal paper size 5’OD (Outer Diameter) capacity can meet, can order outer media holder, outer media holder can support industrial standard 8.4’OD (Outer Diameter) paper capacity.
◆Operating instructions label ◆Distribution of instructions label ■medical industry ◆The patient labeling ◆off-label use ◆The specimen label ■parcel post ◆Send and signed label ■Small office and studio ■retail industry ◆labeled price ◆Shelf item label ◆Jewelry product label
1.2 Product Feature 1.2.1Standard Accessories Product standard accessories 203DPI Ribbons print ○ Thermal print ○ ABS plastic casing ○ Gap/black mark sensor ○ The print head open sensor ○ USB2.
EAN and UPC 2(5) digits add-on,MSI,MSIC, PLESSEY,CPOST, ITF 14,EAN 14 1.2.1 Standard Accessories Outboard Support Optional standard configuration 1.3 General specification. General specification RP400 RP500 Printer Dimension 223（W）×286（H）×169(D) Printer weight 2.35KG Power Built-in automatic voltage switching power supply （Input）：AC100-240V （Output）：DC 24V/2.5A Environmental condit Operate environment：4～35℃，operating humidity：10～ ions 90%.
1.5 Ribbon specification. Ribbon outer diameter Max 67mm Ribbon length Max 300m Ribbon core size 1 inch(25.4mm) Ribbon width Max.110mm Min.30mm Ribbon rolling up method Outward rolling 1.6 Paper specification Model RP400 Inner paper roll max outer RP500 127mm(5″)OD diameter Paper type Continuous paper，gap paper，fold paper，black label paper Paper rolling up method Print face outward rolling/Print face inner rolling Paper width（label backing Max 115mm（4.53″） sheet） Min 20mm（0.
figure out the nature and degree of damage；Please keep the packing material in order to send the printer. When you receive the barcode printer, please place it in a clean, stable desktop and open the package carefully.
Upper coveropening switch 2.2.
2.2.3 Bottom Exterior paper inlet Power switch Parallel communication interface USB interface Serial Cashbox Power input Caution： As Photos, printer transmission interface will vary according to the difference of your purchased printer’s type, the actual transmission interface, please refer to the corresponding product specifications 3. Installation 3.1 install printer 1.Place the printer on a smooth surface. 2.Confirm that the power is off. 3.
4. Plug the power line into the back of the printer, and then plug the other end into the AC outlet. Caution： *Please close the printer's power switch, and then insert the power line into the printer's power slot. *As Photos, printer transmission interface will vary according to the difference of your purchase printer’s type, the actual transmission interface, please refer to the corresponding product specifications 3.2 Ribbon installation 1.
4. Press the print head switch to open the print head 5.Make the ribbon into the supply shaft 6.Make the left side of supply shaft（Hexagonal side）Press into ribbon supply wheel，and then assemble the right side。 7. Make the ribbon around the print head, flat pasted on the ribbon recovery shaft 8.According to the direction of the arrow rotating ribbon recovery wheel, until the ribbon black areas cover the printing head and tightly ribbon, to make no any folds of the ribbon 9.
●Paper installation path 3.3 Paper Installation 1. Push the switch on the left and right sides of the upper cover, and open the upper cover of the printer. 2. Make paper roll into label supply shaft and use statorof paper roll fixed to the central of supply shaft. (If using 3 "wide paper roll, itcan remove the statorand use the paper roll directly.) 3.
4. Press the printing head switch to open the printing head 5. Pull out the front of the paper (printing side up), through the lower part of the guide bar and the paper sensor, adjust the paper guide same width of paper and slight contact 6. With both hands press down asthe left arrow’s photo, close the print head. Please make sure that the print head is completely closed, to ensure the printing quality.
●Paper installation path 4. The function and LED light and key The printer has 1 key and 1 indicator. The printer can realize many functions by operating the indicator and the key, e.g. feeding, suspend printing, printing self-test page, initializing printer etc. Hereafter please refer to the following. 4.
LED light flashes 9 times Buzzer rings 9 times Failure to find SDRAM LED light flashes 10 times Buzzer rings 10 times Failure to find flash LED light flashes 11 times Buzzer rings 11 times Error in ribbon 4.2. General Keys Function 1. Paper Loading When the printer is ready (blue LED fixed); click on the button, label paper will get in to the front end of next page. 2. Printing Pause While printing, press the FEED button gently to make printing pause.
Ribbon In power on station, when you open the cover to replace detection&automatic the paper, the printer will start ribbon detection and location automatic location 4.3.1 Ribbon detection This function is available in thermal transfer model. It’s for ribbon conditions detection. 4.3.2 Print Self-test page This function is about exam and show the setting data, which is used to judge if the printer is on good working condition. Please follow below steps to check if the label is in right position: 1.
levels under the ribbon recover axle. Please remember to keep the gears in same level, or it will badly affect the printing quality. 5. Troubleshooting 5.1 FAQ The contents in following table are the frequently asked questions and solutions: please kindly contact the vendor for further assistance, if the printer still not workable under your proper operation to clear faults corresponding to our brief guide.
-Confirm the serial port data transmission rate by self-testpage ● If use Ethernet cable (Ethernet), -Ensure light Ethernet RJ-45 green/orange on -Ensure the printer obtains IP under DHCP mode -Please make sure when using the fixed IP to set IP add. IP Address Setting is correct -Please wait a moment for printer connecting with server, then check the IP add. Again.
Poor print quality ●Ribbons and labels are not ●Reinstall consumable installed correctly ●clean printer head ●Accumulation of dust on the ●Clean the rubber rollers print head or adhesives ●Adjust the printer print density ●Printer print density setting is and print speed incorrect ●Print out self-test page to ●The print head is damaged check whether is printer head ●ribbon and tags do not match damage or not, if yes, please replace the printer head ●Replace suitable ribbon and label paper ●T
●wrong label feed Black label paper ●Print head dirty ●clean print head appear gray lines ●Rubber roller dirty ●clean rubber roller Unstable printing ●Set printer under Hex Dump mode ●Re-start printer, jump out of ●Set RS232 communication wrong dump mode ●re-set RS232 6. Printer simple maintenance For this simple maintenance program to ensure print quality, can prolong the printer life, the following are some maintenance we suggest: 1.
Thermal slice printer head Printing Head Heat sensitive film Printing Head Heat sensitive film rubber roller 1.Turn off the printer When changing label paper power 2.
