Quick Start Guide

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2. Wi-Fi con󽗉guration of the thermostat failed
- Con󽗉rm the device, mobile phone, and router are as close as possible.
- Please con󽗉rm the network is stable:
Put the phone besides your device and make sure they are in the same
network environment, try to open a website to judge if the network can be
used.
- Con󽗉rm adding device is under 2.4G WI-FI channel. If 2.4G and 5G WIFI
use the same name, it is recommended to change to a di󽗈erent name.
- Con󽗉rm the entered router password is correct.
- If it still does not work, it is recommended to change the router and try
again.
3. Device o󽗌ine
- Con󽗉rm whether the thermostat is powered on.
- Con󽗉rm whether the device or the network has been cut o󽗈. If so, please
reconnect the network, it may need some time to recover. Please check the
status 2 minutes later.
- Please con󽗉rm the network is stable:
Put the phone besides your device and make sure they are in the same
network environment, try to open a website to judge if the network can be
used.
- Please con󽗉rm whether the home Wi-Fi network is normal, or whether
the Wi-Fi name and password has been modi󽗉ed. If necessary, remove the
device and add again.
- If the network is normal, but the device is still o󽗌ine, please check if there
are too many Wi-Fi connections. Please try to restart the router, wait for 5
minutes and observe the status of the device.
- If there still have problems after the above checking, it is recommended
to remove the device or change the router to add it again.