XiNCOM Corp.
XiNCOM Corp. TABLE OF CONTENTS 1: INTRODUCTION ..............................................................................................................................3 Twin WAN Router Features .........................................................................................................3 Warranty Information ...................................................................................................................5 Package Contents .................................................
System Status .............................................................................................................................63 WAN Status .................................................................................................................................66 NAT Status ..................................................................................................................................67 APPENDIX A SPECIFICATIONS .........................................................
XiNCOM Corp. All trademarks and trade names are the properties of their respective owners. 1: Introduction Congratulations on the purchase of your new Twin WAN Router. The Twin WAN Router provides you with shared internet across the entire LAN along with Load Balancing and Automatic Failover features. This is the most typical network setup where the router is used to accommodate.
• Stateful Packet Firewall: Protects your network using advanced Stateful Packet Inspection against unwanted access from the outside along with malicious hackers, DoS and DDoS attacks. Twin WAN Router Features (Continued) • Advanced NAT features: Access Filters, DMZ, DDNS, Remote Management, Dynamic or Static Routing, Special Applications, URL blocking, Virtual Servers, SNMP. Supports up to 100,000 concurrent sessions on the 502 and 602 and 10,000 on the 402.
XiNCOM Corp. Warranty Information • • • 30 day money back guarantee 5-Year Limited Warranty Technical support and firmware upgrade for the life of the product. If you need technical support you can contact us via Live Chat on our website, email us at support@xincom.com or call: 888.494.6266 (USA/Canada) 503.982.1328 (International) You can download and read all about our latest firmware releases and view our technical support library can be viewed by going to http://support.xincom.
Physical Details Front Panel of XC-DPG402: Front Panel of XC-DPG502: Front Panel of XC-DPG602: Operation of the Front Panel LED is as follows: LAN LINK/ACT ON – Physical connection or data in/out. OFF – No physical connection. 10M/100M ON – The corresponding LAN port is using 100BaseT. OFF – 10BaseT connection on the corresponding LAN port or no connection. WAN LINK/ACT ON – Physical connection to the Broadband modem on WAN port 1 or 2 is established.
XiNCOM Corp. Status and Error conditions are indicated by combinations of LEDs, as shown below: LED Action Condition WAN1 LINK/ACT & 10M/100M LEDs flash alternatively. Firmware Download in progress. WAN1 LINK/ACT & 10M/100M LEDs flash concurrently. MAC address not assigned.
Rear Panel Figure 1: Rear panel of XC-DPG402 shown DC 5V WAN 2 Reset LAN Ports WAN 1 Figure 2: Rear Panel of XC-DPG502 and 602 shown WAN 1 Connect the broadband modem here. If not available contact your ISP. WAN 2 Connect the 2nd Broadband Modem here, if available. LAN Ports Connect the PCs to these ports. Both 10BaseT and 100BaseT connections can be used simultaneously. Note: Any port will automatically operate as an "Uplink" port if required.
XiNCOM Corp. TFTP Download This setting can be used to update the firmware on your router when HTTP update in unsuccessful or unavailable: 1. Save your configuration in the router menu “Upgrade Firmware” you can also use the TFTP utility. 2. Power off the router and set DIP switches 3 and 4 down (402 only). 3. Power on the XC-DPG Twin WAN Router. 4. Use the supplied Windows TFTP utility or any other TFTP client program to apply the new firmware.
XiNCOM Corp. 2: Basic Setup Overview Basic Setup of your XC-DPG Twin WAN Router involves the following steps: 1. Connect the XC-DPG Twin WAN Router to one (1) PC, and configure it for your LAN. 2. Connect your XC-DPG Twin WAN Router to your LAN, and connect the Broadband Modem or Modems. 3. Configure your XC-DPG Twin WAN Router for Internet Access. 4. Configure PCs on your LAN to use the XC-DPG Twin WAN Router.
XiNCOM Corp. 7. Enter admin for the "User Name" and leave the "Password" blank. • The "User Name" is always admin • You can and should set a password, using the following Admin Password screen. No Response? • Is your PC using a Fixed IP address? If so, you must configure your PC to use an IP address within the range 192.168.1.2 to 192.168.1.254, with a Network Mask of 255.255.255.0. See Appendix B – Windows TCP/IP Setup for details.
9. Select LAN & DHCP from the menu. You will see a screen like the example below. Figure 6: LAN & DHCP 10. Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting. 11. Save your data, then go to Step 2, installing the XC-DPG Twin WAN Router in your LAN. Settings – LAN & DHCP IP Address IP address for the XC-DPG Twin WAN Router, as seen from the local LAN.
XiNCOM Corp. further details. DHCP IP Address Range ARP Proxy • Client Lease Time - The time expired which client’ IP address is released and renewed again after. • Client Default DNS – The default DNS which are used by clients, but they can be changed. • Offered Range fields set the values used by the DHCP server when allocating IP Addresses to DHCP clients. This range also determines the number of DHCP clients supported.
2. Installing the XC-DPG Twin WAN Router in your LAN Figure 7: Installation Diagram 1. Ensure the XC-DPG Twin WAN Router and the DSL/Cable modem are powered OFF. Leave the modem or modems connected to their data line. 2. Connect the Broadband modem or modems to the XC-DPG Twin WAN Router. • If using only one (1) Broadband modem, connect it to the "WAN 1" port. • Use the cable supplied with your DSL/Cable modem. If no cable was supplied, use a standard cable. 3.
XiNCOM Corp. • The Error LED will flash during start up, but will then turn Off. If it stays On, there is an error condition. • For each PC connected to the LAN ports, the corresponding LAN LED (either 10 or 100) should be ON. 3. Configuring the XC-DPG Twin WAN Router for Internet Access Select Primary Setup from the menu, to see a screen like the example below. • Configure WAN 1 and/or WAN 2 as required.
Settings – Primary Setup Connection Mode Connection Type Select the appropriate setting: • Enable – Select this if you have connected a broadband modem to this port. • Disable – Select this if there is no broadband modem connected to this port. • Backup – Use this if you have a broadband modem on each port, and wish to normally use only one. Select Enable for the primary port, and Backup for the secondary port. The Backup port will only be used if the primary port fails.
XiNCOM Corp. Optional • Host name – This is required by some ISPs. If your ISP provided a Host Name, enter it here. Otherwise, you can use the default value. • Domain name – This is required by some ISPs. If your ISP provided a Domain Name, enter it here. Otherwise, you can use the default value. • MAC address – Some ISP's record your PC’s MAC address (also called "Physical address" or "Network Adapter address"). If so, you can enter the MAC address expected by your ISP in this field.
4: Configure PCs on your LAN Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration TCP/IP Settings If using the default XC-DPG Twin WAN Router settings, and the default Windows 95/98/ME/2000/XP TCP/IP settings, no changes need to be made. Just start (or restart) your PC.
XiNCOM Corp. 5. 6. 7. 8. 9. Click Next on the "New Connection Wizard" screen. Select "Connect to the Internet" and click Next. Select "Set up my connection manually" and click Next. Check "Connect using a broadband connection that is always on" and click Next. Click Finish to close the New Connection Wizard. Setup is now completed.
Fixed IP Address By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP Address, make the following changes to your configuration. • Set your Default Gateway to the IP Address of the XC-DPG Twin WAN Router. • Ensure your DNS (Name server) settings are correct. To act as a DHCP Client (recommended) The procedure below may vary according to your version of Linux and X -windows shell. 1. Start your X Windows client. 2. Select Control Panel - Network 3.
XiNCOM Corp. 3: Advanced Port Setup Overview There are 3 screens in this section: • Port Options contains some options which can be set on either or both WAN ports. For most situations, the default values are satisfactory. • Load Balance screen is only functional if you are using both WAN ports. It allows you to determine the proportion of WAN traffic sent through each port. • Advanced PPPoE setup is required if you wish to use multiple sessions on one or both of the WAN ports.
Settings – Port Options Connection Validation PPPoE / PPTP Connection Options Transparent Bridge • Alive Indicator – This is the IP address used to check if the WAN connection is operating. The XC-DPG Twin WAN Router will contact this system to check if the WAN connection is working. Change this address if you wish. Note: This is not used for PPPoE connections. • MTU – The Maximum Transmission Unit is used when determining the packet size to be used on the WAN interface.
XiNCOM Corp. Load Balance This screen is only operational if using Internet connections on both WAN ports. Figure 10: Load Balance These settings are only functional if using both WAN ports. If using both WAN ports, these settings determine the proportion of traffic sent over each port. Settings – Load Balance Load Balance Configuration • Enable – Use this to enable your Load Balance settings. Unless this is checked, the other settings on this screen have no effect.
NAT Statistics This section displays the current data about WAN 1 and WAN 2. You can use this information to help you "fine-tune" the settings above. Interface Statistics This section displays cumulative statistics. Buttons • Update – Save the settings on this screen. • Refresh – Update the data on screen. • Restart Counters – Restart the counters used in the "Interface Statistics" section. Page 24 Use the "Restart Counters" button to restart these counters when required.
XiNCOM Corp. Advanced PPPoE The screen is required in order to use multiple PPPoE sessions on the same WAN port. It can also be used to manually connect or disconnect a PPPoE session. Figure 11: Advanced PPPoE Settings – Advanced PPPoE WAN Port PPPoE Session Select the desired Port and Session, then click the "Select" button. The data for the selected Port/Session will then be displayed in the WAN IP Account section. WAN IP Account • User Name – Enter the PPPoE user name assigned by your ISP.
Advanced PPTP This screen is only useful if using the PPTP connection method. Figure 12: Advanced PPTP Settings – Advanced PPTP WAN Port Select the desired Port, then click the "Select" button. The data for the selected Port will then be displayed in the WAN IP Account section. WAN IP Account • User Name – The PPTP user name (login name) assigned by your ISP. • Password – The PPTP password associated with the User Name above. This is assigned by your ISP, and used to login to the PPTP Server.
XiNCOM Corp. 4: Advanced Configuration Overview The following advanced features are provided. • Host IP Setup • Access Filter • Block URL • Virtual Servers • Special Applications • Dynamic DNS • Multi DMZ • Advanced Features • Password • Upgrade Firmware This chapter contains details of the configuration and use of each of these features.
Figure 13: Host IP Setup Settings – Host IP Setup Host Network Identity Page 28 This section identifies each Host (PC) • Host List – When adding a new Host, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the selected entry. • Host name – Enter a suitable name. Generally, you should use the "Hostname" (computer name) defined on the Host itself.
XiNCOM Corp. Host Network Binding • Bind WAN port/Session – Select Enable if you wish to associate this PC with a particular PPPoE Session. All traffic for that PC will then use the selected PPPoE port and session. • Binding Method – Suppose your PC is bound to WAN1 port, now you are selecting “Strict Binding”. If WAN1 port is disconnected, your packets cannot go out through WAN2 port, if WAN2 port is still alive.
Entry Index: If the index is 0, this is a System entry you cannot edit or delete. For other entries, you can update or delete your previously entered settings by selecting from this pull down menu. After you select an entry, click the select button to display and modify your settings. Click Update when finished. Network Address: is the network address of the remote network segment. Metric is the number of routers that must be traversed to reach the remote LAN segment.
XiNCOM Corp. Access Filter The network Administrator can use the Access Filter to gain fine control over the Internet access and applications available to LAN users. • Five (5) user groups are available, and each group can have different access rights. • All PCs (users) are in the Default group, unless assigned to another group on the Host IP screen. Figure 15: Access Filter Settings – Block URL Setup Access Group This allows you have different access rights for different Groups of PCs.
Filter Setting Select the desired option for this Group: • No filtering – Nothing is blocked, Internet access is not restricted. • Block All Access – Everything is blocked, Internet access is not available. • Block selected items – Items selected on this screen are blocked. You can block well known services by using the checkboxes, or define your own filters. Block Well-known ports Select the services you wish to block. The current group will not be able to use any services which are checked.
XiNCOM Corp. Block URL This feature allows you to block access to undesirable Web sites. You can block by URL, IP address, or Keyword. You can also have different blocking settings for different groups of PCs. • In operation, every URL is searched to see if it matches or contains any of the URL or keywords entered here. Then, after a DNS lookup determines the IP address of the requested site, the site's IP address is checked against IP address entries on this screen.
Settings – Block URL Access Group Block Internet Access This allows you have different blocking rules for different Groups of PCs. • All PCs (users) are in the Default Group unless moved to another group on the Host IP screen. • If you want the same restrictions to apply to everyone, select Default for the Group. In this case, there is no need to enter any Hosts on the Host IP screen.
XiNCOM Corp. Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the XCDPG Twin WAN Router's Internet IP Address (the IP Address allocated by your ISP). e.g. http://205.20.45.34 ftp://205.20.45.34 • To Internet users, all virtual Servers on your LAN have the same IP Address. This IP Address is allocated by your ISP.
Custom Virtual Servers This screen allows you to define your own Server types, for situations when the desired Server type is not listed on the Virtual Servers screen. Figure 19: Custom Virtual Servers Settings – Custom Virtual Servers Select Custom Server Name Server List If creating a new entry, ignore this list. To edit an existing entry, select it, and then click the "Select" button. The screen will update with data for the selected entry.
XiNCOM Corp. enter it in both fields. Buttons Custom Virtual Server List • WAN Port Range - – Enter the range of port number used for incoming traffic to this Server. If only a single port is required, enter it in both fields • Interface Binding – This selection allows the servers binding WAN1 port or WAN2 port, or even both WAN1 and WAN2 ports together. • Add – Create a new Special Application entry. • Delete – Delete the selected entry.
Special Applications If you use Internet applications which have non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the firewall in the XC-DPG Twin WAN Router. In this case, you can define the application as a "Special Application" in order to make it work.
XiNCOM Corp. Incoming Port Range Enter the beginning and end of the range of port numbers used by the application server, for data you receive. If the application uses a single port number, enter it in both fields. Buttons • Add – Create a new Special Application entry. • Delete – Delete the selected entry. • Update – Save any changes you have made to the current entry. • Cancel – Cancel any changes you have made since the last save operation.
Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect to your ISP, which makes it difficult to connect to you. You must register for the Dynamic DNS service.
XiNCOM Corp. Settings – Dynamic DNS Dynamic DNS Service Use this to Enable/Disable the Dynamic DNS feature, and select the required service provider. • Disable – Dynamic DNS is not used. • TZO – Select this to use the TZO service (www.tzo.com). You must configure the TZO section of this screen. • Standard Client – Select this to use the standard service (from www.dyndns.org or other provider). You must configure the Standard Client section of this screen.
Multi DMZ This feature allows each WAN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that WAN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC, allowing unrestricted 2-way communication between the "DMZ PC" and other Internet users or Servers. Note: The "DMZ PC" is effectively outside the Firewall, making it more vulnerable to attacks.
XiNCOM Corp. UPnP (Available in the XC-DPG502) With UPNP (Universal Plug & Play) function, it can easily setup and configure an entire network, enable discovery and control of networked devices and services. Figure 22 UPnP Settings – UPnP UPnP Option If you Enable UPnP, then this two wan router will become one of the entire local network. You can find out there is an DPG502 icon show up on network neighborhood on the window XP OS.
SNMP This section is only useful if you have SNMP (Simple Network Management Protocol) software on your PC. If you have SNMP software, you can use a standard MIB II file with the XC-DPG Twin WAN Router. Figure 23: SNMP Settings – SNMP System Information Trap Targets Page 44 • Contact Person – The name of the person responsible for this device. • Device name – The name of the XC-DPG Twin WAN Router. • Physical Location – The location of the XC-DPG Twin WAN Router.
XiNCOM Corp. Email Alert This feature will send an warning Email, inform system administrator that one of the WAN ports was disconnected. Email Alert – You can choose to enable or disable it to send a warning email. Email Sender Address – It is an email address which will send the warning email. Email (SMTP) Server Address – It is an email server address the warning email will be sent to. Email Recipient Address – It is an email address of system administrator the email will be sent to.
Syslog This feature can send real time system information on the web page or to the specified PC. Syslog Configuration – Syslog Configuration allow you where to send system information to other machine or not. There are up to three machines you can choose to send your system log. Message Status– Messages send only keep when “keep send message” checked. Currently we keep last 100 messages in the RAM area, they will clear when reboot or power off.
XiNCOM Corp. Syslog Configuration Syslog Global • Enable – Set to “enable”, if you want to send system log messages to other machine. Keep Sent Messages • Enable – Checked this, if you want to keep sent messages,otherwise the sent messages will be deleted. Syslog Server • IP address: Up to 3 syslog servers can be used. • Enable: You can enable or disable each server temporarily. • Port: If your syslog server does not use the default port, you can change it.
Advanced Features This screen allows you to change some advanced settings: • NAT – NAT (Network Address Translation) is the technology which allows a number of LAN PCs to share one (1) Internet IP address. These settings rarely need to be changed. • Remote Access Configuration – This feature allows you to manage the XC-DPG Twin WAN Router via the Internet. You can restrict access to a specified IP address or address range.
XiNCOM Corp. Figure 26b: Advanced Features Settings – Advanced Features NAT Configuration • NAT Routing – NAT (Network Address Translation) is the technology which allows one (1) WAN (Internet) IP address to be used by many LAN users. • If you disable NAT, Internet access is only possible if all PCs are configured with valid Internet IP addresses. (The XC-DPG Twin WAN Router needs 2 addresses, 1 for the LAN port, and 1 for the WAN port.
Remote Access Configuration External Filters Configuration Dynamic Routing DNS Loopback Interface Binding • Remote Upgrade – If enabled, you can use the supplied Windows program to remotely upgrade the Firmware. If not enabled, upgrades must be performed by a PC on the LAN. • Remote Web-based setup - – If enabled, access to the Web-based interface is available via the Internet. (See below for details.) If not enabled, access is only available to PCs on the LAN.
XiNCOM Corp. Protocol & Port Binding Protocol and Port Binding Use these settings if you wish to ensure that particular traffic is sent by a particular WAN port, and thereby a particular ISP account. • Enable - Enable or disable each item as required. • Source IP - IP address of source which packets are sent from. • Destination IP – IP address of destination which packets are sent to. • Subnet Mask – With subnet mask other than 255.255.255.255, you can make a IP sub-network as your destination.
7: QoS Configuration (502 and 602 ONLY) Overview The Link Balancer provides QoS which supports the high quality of network service. Because it will classify outgoing packets based on some policies defined by users, make some real-time applications to get better response or performance. QoS Setup The following web page management are guiding you how to setup QoS and make QoS work Figure 32: QoS Setup Data – QoS Setup.
XiNCOM Corp. Policy Configuration When you use QoS, you must define some policies to make some packets to have higher priority to pass through. Figure 33: Policy Configuration. Data – Policy Configuration. Network Admission Policy This section identifies each policy • Policy Name List – When adding a new Policy, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the selected entry.
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XiNCOM Corp. Admin Password Screen The password screen allows you to assign a password to the XC-DPG Twin WAN Router. Figure 27: Admin Password Screen Enter the desired password, re-enter it in the Verify Password field, then save it. When you connect to the XC-DPG Twin WAN Router with your Browser, you will be prompted for the password when you connect, as shown below. Figure 28: Password Dialog • Enter "Admin" for the User Name.
Upgrade Firmware This Upgrade Firmware Screen allows you to upgrade firmware or backup system configuration by using HTTP upgrade. Figure 29: Firmware Upgrade Screen You can backup your system configuration by pressing the “save” button of Save System Configuration. It will save the system configuration for you. (Notice: You have to refresh the browser after you saved the system configuration file) You also can do firmware upgrade by inputting the correct password and the file name of your firmware.
XiNCOM Corp. 5: Advanced LAN Configuration Overview These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users. Existing DHCP Server If your LAN already has a DHCP Server, and you wish to continue using it, the following configuration is required. • The DHCP Server function in the XC-DPG Twin WAN Router must be disabled. This setting is on the LAN & DHCP screen.
Note: If there is an entry or entries in the Routing table with an Index of zero (0), these are System entries. You can not modify or delete these entries. Settings – Static Routing Entry Index • If adding a new entry, ignore this field. • To edit an existing entry, select it from the list, and click the "Select" button. The screen will then update with the data for the selected entry. • If the Index is 0, this is a System entry which you can neither delete nor modify.
XiNCOM Corp. Static Routing - Example Figure 31 Routing Example For the XC-DPG Twin WAN Router Gateway's Routing Table For the LAN shown above, with 2 routers and 3 LAN segments, the XC-DPG502Twin WAN Router requires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 Gateway IP Address 192.168.1.100 Interface LAN Metric 2 Entry 2 (Segment 2) Destination IP Address 192.168.3.0 Network Mask 255.255.255.
For Router B's Default Route Page 60 Destination IP Address 0.0.0.0 Network Mask 0.0.0.0 Gateway IP Address 192.168.2.
XiNCOM Corp. 6: QoS Configuration (Available in XC-DPG502only) Overview The XC-DPG Twin WAN Router provides QoS which supports the highest quality of network service. Because it will classify outgoing packets based on the policies defined by users, make some real-time applications get better responses and performance. QoS Setup The following web page management will guide you to setup QoS and make it work properly. Figure 32 QoS Setup Data – QoS Setup.
Policy Configuration When you use QoS, you must define the policies to make packets recieve higher priority for pass through. Figure 33 Policy Configuration Data – Policy Configuration. Network Admission Policy Page 62 This section identifies each policy • Policy Name List – When adding a new Policy, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated for the selected entry. • Policy Name – Enter a suitable name.
XiNCOM Corp. 7: Operation and Status Operation Once both the XC-DPG Twin WAN Router and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: Refer to Chapter 4 - Advanced Features for further details. System Status Use the System Status link on the main menu to view this screen.
Data – System Status WAN Information LAN Information Device Information Device Statistics Page 64 • Connection Status – Current status – either "Connected" or "Not connected". • Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE, or PPTP. • "Force Renew" button– Only available if using a dynamic IP address (DHCP). Clicking this button will perform a DHCP "Renew" transaction with the ISP's DHCP server.
XiNCOM Corp. Buttons • Refresh – Update the data on screen. • Restart – Restart (reboot) the XC-DPG Twin WAN Router. • Restore Factory Defaults – This will delete all existing settings, and restore the factory default settings. See below for details. Restore Factory Defaults When the "Restore Factory Defaults" button on the Status screen above is clicked, the following screen is displayed.
WAN Status Use the WAN Status link on the main menu to view this screen. Figure 36 WAN Status Data – System Status NAT Statistics Interface Statistics Page 66 This section displays data for each WAN port. • Connection status – This will display either Connected or Not Connected. • Default Loading Share - The default traffic loading between the WAN ports. • Current Loading Share – The current traffic loading between the WAN ports.
XiNCOM Corp. NAT Status This screen is displayed when you click the "Check NAT Detail" button on the WAN Status screen. Figure 37 NAT Status Data – NAT Status LAN IP Info Active WAN IP Info • IP Address – The LAN IP Address of the XC-DPG Twin WAN Router. • Mask Address – The Network Mask (Subnet Mask) for the IP Address above. There is one (1) row for each active connection. For each connection, the following data is shown.
NAT Traffic This section displays statistics for both outgoing (LAN to Internet) and Incoming (Internet to Local) traffic. NAT Connections This displays the current number of active connections. For further details, click the "View Connection" list button. Errors Statistics are displayed for Checksum errors, number of retries, and number of bad packets. Misc. This displays the total IP packets and reserved address.
XiNCOM Corp. Appendix A Specifications Model XC-DPG Twin WAN Router Dimensions 245mm (W) x 137mm (D) x 30mm (H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocol: TCP/IP Network Interface: 6 Ethernet: 4 * 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices 2 * 10/100BaseT (RJ45) for WAN LEDs 8 LAN 4 WAN 1 Status 1 Power External Power Adapter 5 V 1.5A DC FCC Statement This device complies with Part 15 of the FCC Rules.
XiNCOM Corp. Appendix B Windows TCP/IP Setup Overview TCP/IP Settings If using the default XC-DPG Twin WAN Router settings, and the default Windows 95/98/ME/2000 TCP/IP settings, no changes need to be made. • By default, the XC-DPG Twin WAN Router will act as a DHCP Server, automatically providing a suitable IP Address (and related information) to each PC when the PC boots. • For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP client.
XiNCOM Corp. Figure 39: IP Address (Win 95) Ensure your TCP/IP settings are correct, as follows: Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the XC-DPG Twin WAN Router.
• On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click Add. Figure 41: DNS Tab (Win 95/98) Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-up Connection. 2. Right click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure 42: Network Configuration (Win 2000) 3.
XiNCOM Corp. Figure 43: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct: Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the XC-DPG Twin WAN Router.
Checking TCP/IP Settings - Windows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 44: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4. Click on the Properties button. You should then see a screen like the following.
XiNCOM Corp. Figure 45: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button obtain an IP Address automatically. This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the XC-DPG Twin WAN Router. Using a fixed IP Address ("Use the following IP Address") If your PC is already configured, check with your network administrator before making the following changes.
XiNCOM Corp. Appendix C Troubleshooting Overview This chapter covers some common problems that may be encountered while using the XC-DPG Twin WAN Router and some possible solutions to them. If you follow the suggested steps and the XCDPG Twin WAN Router still does not function properly, contact your dealer for further advice. General Problems Problem 1: Can't connect to the XC-DPG Twin WAN Router to configure it.
XiNCOM Corp. Solution 2: The XC-DPG Twin WAN Router processes the data passing through it, so it is not transparent. Use the Special Applications feature to allow the use of Internet applications which do not function correctly. If this does solve the problem you can use the DMZ function. This should work with most applications, but: • It is a security risk, since the firewall is disabled for the DMZ PC. • Only one (1) PC can use this feature.
