Manual
16
English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
• Tel.: 040/77 11 09 17
• Internet: www.xoro.de/support.htm
Problem Solution
TV won’t switch on
• Check the mains cable is connected properly to both the mains
supply and the mains adapter
• Check the cable from the mains adapter is connected properly
to the set.
• The electronic circuit may have reset. Pull the plug out, wait for
60 seconds, then plug back again.
No picture
• Check the aerial or other input is connected properly.
• Check that the correct input is selected, using the SOURCE
button or the GENERAL menu.
• Check the brightness and contrast settings in the VIDEO or PC
menu.
No sound
• Check that the VOLUME isn’t turned down, or the MUTE but-
ton pressed.
• Check that the audio cables are connected to the correct in-
puts.
Picture is wrong
colour
• Check that the correct input is selected, using the TV/AV but-
ton or the GENERAL menu.
The picture is un-
stable when used
with a PC
• Check that the settings in the PC menu match the video output
settings of the PC.
There are a few
coloured spots on
the screen
• High resolution LCD screens often have a small number of
faulty pixels.
• This is normal and within the bounds of our quality control
checks.
Picture with wrong
scaling
• The LCD has the wrong aspect ratio. Please press the Size
button to switch the aspect ratio from 16:9 to 4:3.