Operation Manual

ENG57
English
Troubleshooting DVD
Our custom service will help you. Did you already read the Troubleshooting pages?
Technical custom service of Xoro/MAS:
• Phone: [phone]
• Internet: www.xoro.de/support
Symptom Correction
No sound
• Ensure that the equipment is connected properly
• Ensure that the input setttings for the TV and stereo system are
proper.
• Please make sure, that the audio track exists on the disc.
No picture
• Ensure that the equipment is connected properly
• Ensure that the LCD is on.
No playback
• Condensation had formed, please wait 1 or 2 hours to allow the
player dry out
• Wrong disc, please use only DVD, CD or ISO Data disc
• The disc may be dirty and require cleaning.
• Ensure that the disc is installed with the label side up.
• The disc has too mny scratches.
• The DVD+/-RW should be finalized.
• Wrong region code by the Video-DVD
• Cancel the parental lock function or change the parental lock
level. (The Pre-set password is 123456).
Interference or
scrolling
• Check TV type is correct: PAL/NTSC.
• Adjust the vertical hold on your TV.
No subtitles
• Subtitles appear only with disc which contain them
• Wrong MPEG-4 subtitle format
• Please rename the MPEG-4 subtitle to the same movie file name
(for example movie.avi and movi.srt)