User's Manual

R001 Safety and Regulatory Guide 13
The Motion Computing products and services may be
covered by one or more patent-protected inventions.
Additional patents may also be pending. For more
information, see
http://www.motioncomputing.com/us/legal/patents.
Limited Warranty
This Limited Warranty applies to the Motion-branded
hardware products sold by or leased from Motion
Computing, Inc., its worldwide subsidiaries, affiliates,
authorized resellers, or country distributors (collectively
referred to in this Limited Warranty as “Motion”) with this
Limited Warranty (“Motion Product”).
These terms and conditions constitute the complete and
exclusive warranty agreement between you and Motion
regarding the Motion Product you have purchased or
leased. These terms and conditions supersede any prior
agreements or representations, including representations
made in Motion sales literature or advice given to you by
Motion or an agent or employee of Motion that may have
been made in connection with your purchase or lease of
the Motion Product. No change to the conditions of this
Limited Warranty is valid unless it is made in writing and
signed by an authorized representative of Motion.
Warranty disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED
WARRANTY AND TO THE GREATEST EXTENT ALLOWED BY
LAW, MOTION MAKES NO OTHER REPRESENTATIONS,
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED REPRESENTATIONS, WARRANTIES,
OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, AND NON-
INTERFERENCE. MOTION DOES NOT WARRANT THAT YOUR
USE OF THE MOTION PRODUCT WILL BE UNINTERRUPTED
OR ERROR-FREE. ANY IMPLIED WARRANTIES THAT MAY BE
IMPOSED BY LAW ARE LIMITED IN DURATION TO THE
LIMITED WARRANTY PERIOD, TO THE GREATEST EXTENT
ALLOWED BY LAW. SOME STATES OR COUNTRIES DO NOT
ALLOW A LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED
WARRANTY MAY NOT APPLY TO YOU.
Warranty period
Customer satisfaction is of the utmost importance to
Motion Computing. Each Motion Tablet PC ships with a
one-year limited warranty that covers the Tablet PC, hard
drive, memory, and select accessories. Two-year and three-
year standard limited warranties are available and cover
only the Tablet PC, hard drive, and memory.
The tablet batteries, located on the back of the tablet, are
covered by the same warranty period as the tablet
warranty (one-year limited warranty) and are considered
functioning batteries when the following conditions exist:
the battery powers the tablet; the battery is able to charge
and discharge; the battery does not have visible defects.
Defects caused by dropping the tablet or by other impacts,
or leaving the product in extreme environments are not
covered by the warranty.
The warranty period for this Motion Product is one (1) year
from the date of product purchase or longer if you have
purchased an extended warranty. The Limited Warranty
Period starts on the date of purchase or lease from Motion.
Your dated sales or delivery receipt, showing the date of
purchase or lease of the product, is your proof of the
purchase or lease date. You may be required to provide
proof of purchase or lease as a condition of receiving
warranty service.
Warranty coverage
Motion warrants that the Motion Product and all the
internal components of the product that you have
purchased or leased from Motion are free from defects in
materials or workmanship under normal use during the
Limited Warranty Period. You are entitled to warranty
service according to the terms and conditions of this
document if a repair to your Motion Product is required
within the Limited Warranty Period. This Limited Warranty
extends only to the original purchaser or lessee of this
Motion Product and is not transferable to anyone who
obtains ownership or use of the Motion Product from the
original purchaser or lessee.
Repair or replacement
Motion products are manufactured using new materials or
new and used materials equivalent to new in performance
and reliability. Spare parts may be new or equivalent to
new. Spare parts are warranted to be free from defects in
material or workmanship for thirty (30) days or for the
remainder of the Limited Warranty Period of the Motion
Product in which they are installed, whichever is longer.
During the Limited Warranty Period, Motion will repair or
replace the defective component parts or the Motion
Product. All component parts or hardware products
removed under this Limited Warranty become the
property of Motion. The replacement part or product takes
on either the Limited Warranty status of the removed part
or product or the thirty (30) day limited warranty of the
spare part. In the unlikely event that your Motion Product
has a recurring failure, Motion, at its discretion, may elect
to provide you with a replacement unit of Motion's
choosing that is at least equivalent to your Motion Product
in hardware performance. Motion reserves the right to
elect, at its sole discretion, to give you a refund of your
purchase price or lease payments (less interest) instead of a
replacement. THIS IS YOUR EXCLUSIVE REMEDY FOR
DEFECTIVE PRODUCTS. HOWEVER YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR
FROM COUNTRY TO COUNTRY.
Software and data
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE
DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE
DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING
ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL
INFORMATION. MOTION IS NOT RESPONSIBLE FOR
DAMAGE TO, LOSS OF, OR DISCLOSURE OF ANY
PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA.
MOTION IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER
THAN SOFTWARE INSTALLED BY MOTION WHEN THE
PRODUCT IS MANUFACTURED.