Product Information

If Xplore provides you with either a replacement or refund or if you reject the goods, you immediately

transfer ownership in the original Xplore Product or part to Xplore. Any such resolution by Xplore of a

claim under this Warranty by you does not otherwise detract from any other statutory rights which

you might have in the circumstances, including your right to monetary compensation for a valid

claim. If, following receipt of a claim under this Warranty, Xplore or its agent determine that your

claim in respect of a Xplore Product is invalid, Xplore my charge you for any labor, parts or transport

costs incurred by Xplore or its agent in assessing your claim.

Software and data

You should make periodic backup copies of the data stored on your hard drive or other storage

devices as a precaution against possible failures, alteration, or loss of the data. Before returning any

unit for service, be sure to back up data and remove any confidential, proprietary, or personal

information. This limited warranty does not extend to damage to, loss of, or disclosure of any

programs, data, or removable storage media, or the restoration or reinstallation of any programs or

data other than software installed by Xplore when the product is manufactured.

Warranty exclusions

This section identifies what is excluded under this Warranty.

For the avoidance of any doubt, all warranties or conditions which are not guaranteed under

Mandatory Laws and which are not expressly included in this Warranty as additional warranties or

conditions are excluded.

This Warranty does not warrant uninterrupted or error-free operation of the Xplore Product, which is

affected by system configuration, software, applications your data and operator control of the

system, among other factors. Though the Xplore Product is compatible with many systems, it is your

responsibility to determine compatibility and integration with other products or systems.

This Warranty does not apply to non-Xplore hardware products or non-Xplore software products

which are not incorporated into Xplore Products or, in the case of software, preloaded onto the

Xplore Product at the time of sale, even if packaged or sold with Xplore hardware.

This warranty does not cover:

• Any Xplore Product from which the serial number has been removed or altered;

• Normal wear and tear, natural performance degradation (e.g. reduced battery life), or service

costs in replacing and maintaining expendable/ consumable parts which have ceased working

through normal wear and tear;

• Cosmetic damage, such as to the exterior finish;

• Minor imperfections within design specification that do not materially alter functionality;

• Damage or non-functionality that results from (i) failure to follow the instructions that came

with the product; (ii) accident, misuse, abuse, or other external causes; (iii) operation outside

the usage parameters stated in the then current user documentation for the product; or (iv) use

of parts not manufactured or sold by Xplore

• Damage or non-functionality due to modifications or service by anyone other than (i) Xplore, (ii)

a Xplore authorized service provider, or (iii) your own installation of end-user replaceable Xplore

or Xplore-approved parts; or

o Loss caused by fire, water (liquid spillage or ingression), theft, vermin, or insect infestation.