User Manual

Contents
viii
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-06
Troubleshooting 10-1
Accessing the Latest Troubleshooting Information 10-2
Interpreting the Indicator LEDs 10-2
Troubleshooting the Client Adapter 10-3
Using the Troubleshooting Utility 10-4
Diagnosing Your Client Adapter’s Operation 10-4
Saving the Detailed Report to a Text File 10-6
Accessing Online Help 10-7
Client Adapter Recognition Problems 10-7
Resolving Resource Conflicts 10-8
Resolving Resource Conflicts in Windows 98, 98 SE, and Me 10-8
Resolving Resource Conflicts in Windows NT 10-9
Resolving Resource Conflicts in Windows 2000 10-9
Resolving Resource Conflicts in Windows XP 10-10
Problems Associating to an Access Point 10-11
Problems Authenticating to an Access Point 10-11
Problems Connecting to the Network 10-11
Prioritizing Network Connections (Windows 2000 and XP Only) 10-11
Losing Association upon Resuming from Suspend Mode
(Windows NT and Mini PCI Cards Only)
10-12
Parameters Missing from Profile Manager Screen 10-12
Windows Wireless Network Connection Icon Shows Unavailable Connection (Windows XP
Only)
10-12
LEAP Login Screen Does Not Appear Before Windows Login Screen (Windows 98, 98 SE, and Me
Only)
10-13
Microsoft Hot Fix (Windows 98 and 98 SE Only) 10-13
Error Messages 10-13
General Error Messages 10-14
LEAP Authentication Error Messages 10-18
PEAP Authentication Error Messages 10-21
For All PEAP-Supported Databases 10-21
For Windows NT or 2000 Domain Databases 10-22
For All OTP Databases 10-23
For OTP Databases Using Secure Computing SofToken Version 1.3 10-24
For OTP Databases Using Secure Computing SofToken II Version 2.0 10-25
For OTP Databases Using RSA SecurID Version 2.5 10-26
EAP-SIM Authentication Error Messages 10-26