Instructions for Use

Q5: I installed my video doorbell, but the video or audio quality is poor, why?
A5: In live view interface, WiFi status will be listed. It is suggested to ensure the Wi-Fi status be
more than 70%, so as to get your doorbell work as expected. If you think your problem is caused by
low Wi-Fi signal strength, try moving your Wi-Fi router closer, or add one Wi-Fi Booster to extend
your Wi-Fi range.
Q6: Does the video doorbell work with existing indoor mechanical chime?
A6: No. The doorbell comes with an battery powered wireless chime to notify people when your
vistor presses the doorbell button. If you have an existing indoor chime, please use the provided
jumper to bypass the existing chime, so as to provide sufficient power to the new video doorbell.
And our wireless chime is 100% wireless, you can place it almost everywhere you like. The
transmission distance in open space is more than 100 meters (328 feet).
Q7: How many wireless chimes can be paired with one video doorbell?
A7: You can add as many wireless chimes as your wish on one video doorbell.
Q8: Does motion detection sensitivity settable?
A8: Yes it does. There are 5 level of sensitivity status optional in doorbell settings.
Q9: How does the video doorbell detect the motions? Can motion detection be disabled?
A9: The doorbell camera detects motion through the latest PIR motion sensor, it will further
undergo a human-shape detection to reduce false alarm rate. You can adjust the motion detection
sensitivity, schedule alarm intervals and disable motion detection accordingly due to various user
scenarios.
Q10: I installed a 16GB memory card, how many days of event recordings does it keep?
A10:
The video bit rate is around 100KB/s. If you have 10 event recordings per day, and each of the
video clips lasts for 20 seconds, a 16GB memory card is capable of keeping 24-Month’s video
recordings.
Q11: Does the doorbell support cloud storage?
A11:
Your doorbell supports local video storage by Micro SD card as well as cloud storage. You can
activate the cloud storage service in the App. There is a 7-day free cloud recording trial service.
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