User's Guide

LIMITED WARRANTY
Important notice: By using your XUPERMASK mask (the “Product”) you are agreeing to be bound by the terms of this XUPERMASK Limited Warranty (“Warranty”). If you do not agree to the terms of the warranty, do
not use the Product and return it within the return period stated in the XUPERMASK Return Policy.
Who is covered by the warranty?
Only an end-user who purchases the product either directly from XUPERMASK LLC or from an authorized dealer of XUPERMASK in the region or country in which the end-user is located ("end-user") is eligible for
the Limited Warranty.
LIMITED WARRANTY
Subject to the terms and conditions hereof, XUPERMASK warrants for a period of one (1) year from the date of original retail purchase by the end- user or from the receipt date for online orders and pre-orders
(“Warranty Period”) that the product will function without material defects in design, materials, and workmanship under normal and customary consumer usage and conditions and under any XUPERMASK written
guidelines, requirements or instructions, including, for example, environmental and storage requirements. Any nonconformity will be reported to XUPERMASK in a form and with supporting information reasonably
requested by XUPERMASK to enable it to verify, diagnose, and correct the nonconformity.
WARRANTY CONDITIONS AND EXCLUSIONS
The Product must be used in accordance with any instructions provided with the Product. This Warranty does not apply should the defect in or failure of the Product be attributable to misuse, abuse, accident, or
failure to comply with instructions on the part of the user. The Warranty is valid only if:
(i) the original receipt issued to the original end-user by a XUPERMASK authorized dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced;
(ii) none of the seals or serial numbers on the face of the product have been tampered with, removed, or defaced; and
(iii) the product has not been altered, modified, damaged, abused or neglected in any manner by the end-user or user or anyone else. The Warranty shall not apply to
(a) consumable parts, such as filters or batteries that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
(b) cosmetic damage, including but not limited to, scratches, dents and broken plastic on ports, as well as normal wear and tear or otherwise due to the normal aging of the device; and
(c) use of the product in combination with any third-party devices or products that have not been provided or recommended by XUPERMASK.
What will XUPERMASK do?
If, after due examination, XUPERMASK concludes in its sole discretion that the product has failed to satisfy the Warranty during the Warranty Period, XUPERMASK or its authorized service provider will, at
XUPERMASK’s discretion, either repair or replace the product in accordance with the conditions stipulated herein.
This section states end-user's sole and exclusive remedy, and XUPERMASK’s sole and exclusive liability, for any breach of the Warranty by XUPERMASK with respect to the Product.
If XUPERMASK or its authorized service provider repairs or replaces the product (such repaired or replaced product, the “Replacement”), the Replacement shall be warranted for the remaining time of the original
warranty period or for ninety (90) days from the date of repair or replacement, whichever is longer. Repair or replacement may involve the use of functionally equivalent used, previously installed, or reconditioned
units or parts. The parts or components that were replaced will become the property of XUPERMASK. All warranty returns must be sent to the company's designated address with prior written approval by
XUPERMASK, and the following information must be provided:
1. Original purchase receipt, package, and accessories
2. Model number, color, and size
3. Serial number
4. Your contact information (name and phone number)
The Product must be returned with freight prepaid. If XUPERMASK determines that a Product returned by an End-user does not comply with the warranty set forth herein, then the End-user will also bear
XUPERMASK’s cost of shipping the Product back to the End-user.
The Warranty is in addition to other statutory rights and remedies the End- user may have under applicable laws in which the product is sold to End- user is located outside the United States. To obtain any applicable
statutory rights or related warranty information or service in such cases, please first contact the dealer from which you purchased the Product, or the distributor that supplied the Product.
DISCLAIMER: The Limited Warranty set forth herein is exclusive and in lieu of all other warranties or conditions relating to the Product, and XUPERMASK expressly disclaims all other warranties and conditions,
whether express, implied, or statutory, including any implied warranties of merchantability, non-infringement, fitness for a particular purpose, and any warranties arising out of course of dealing or usage of trade
and against hidden defects, to the fullest extent permitted by law. XUPERMASK does not warrant that the Product will meet end-user’s requirements or that use of the Product will be uninterrupted or error free. No
advice or information, whether oral or written, obtained from XUPERMASK or elsewhere will create any warranty not expressly stated in this warranty.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary by jurisdiction.
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