Owner manual

What to do if...? What to do if...?
92 BA31114e5 07/2006 BA31114e5 07/2006 93
Requirements /
Problems
Procedure / Problem solutions
Checking the controller Problem solution:
Controller info
• See the chapter “GLP/Tools
- Check - Controller info”
All single information on the state of the controller is
listed.
• The check can be undertaken at any time without
affecting the measurement that is running.
• Perform the command: “Show all
“. See
“GLP/Tools
- Check - Show ”.
(The check is used in this case to test the IR interface.)
All working measuring heads must flash for 5 seconds.
• Perform a measuring head check - see the chapter
“GLP/Tools
- Check - info” (The check is used in this
case to test the IR interface). Here, a working
measuring head should supply its status data.
• Keyboard, display and signal tone should show the
required reaction.
• Check the function of the clock (prerequisite: clock is
available).
Switch off the instrument and switch it on again. Time
and date each appear showing the current values.
• Check RS232 interface (only required when using the
WTW software, ACHAT OC):
- Connect controller to your PC by means of the
interface cable AK540/B.
- Switch on controller and start the PC program,
ACHAT OC. In doing so, the PC program checks the
RS232 interface.
Incorrect time display
on being switched on
Cause:
• Data backup battery has been changed!
• Summer/winter time change has taken place.
Problem solution:
Set the clock (see the chapter “GLP/Tools - Settings -
Date/Time”)
Requirements /
Problems
Procedure / Problem solutions
The IR printer does not
react
Causes:
• Printer is not switched on.
• The printer has no optical contact with the controller:
- Distance too great, angular position imprecise
- IR window of the measuring head averted from the
controller
- Shading by other objects.
• Printer batteries are empty.
• No paper or the wrong paper is loaded.
• Printing is not possible in the operating state of the
controller selected.
• The printer or the controller is defective.
Action:
• Switch on the printer
• Establish optical contact
• Check or change the printer batteries. Please read the
operating instructions of the printer.
• Check in the operating manual of the controller whether
printing is possible in the state selected.
Note: During printing, the message “Printing active”
always appears on the display.
Power supply / Battery status
For battery status messages, see the chapter “Power supply”.