User Manual - English This manual applies to the following Y-cam products: S Range SD Range Bullet Range Dome Range Y-cam White S YCW004 Y-cam White S POE YCWP04 Y-cam Black S YCB004 Y-cam Knight S YCK004 Y-cam White SD YCW003 Y-cam Black SD YCB003 Y-cam Black SD POE YCBP03 Y-cam Knight SD YCK003 Y-cam Bullet White YCBL03 Y-cam Bullet Black YCBLB3 Y-cam EyeBall YCEB03 HD Range Y-cam Bullet HD YCBLHD5 Features and operations listed in this manual depend on the specific model.
TABLE OF CONTENTS 1.0 INTRODUCTION ..............................................................................................................................................5 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.0 APPROVAL INFORMATION ............................................................................................................................................. 5 RESTRICTIONS ........................................................................................................................
6.6.2 6.6.3 6.6.4 6.6.5 6.6.6 6.6.7 6.6.8 6.7 TCP/IP SETUP ....................................................................................................................................................................... 43 PPPOE SETUP ........................................................................................................................................................................ 44 DDNS SETUP .....................................................................................
7.8.4 7.8.5 TROUBLESHOOTING WITH MOBILE DEVICES ................................................................................................................................. 84 VIEWING BULLET HD ON IPAD AND IPHONE ................................................................................................................................. 85 8.0 TROUBLESHOOTING ......................................................................................................................................
1.0 INTRODUCTION Thank you for purchasing a Y-cam internet video camera. Please read the following instructions carefully before attempting to install or use the camera. The Y-cam can be accessed remotely, and controlled from any PC/laptop over an Intranet or the Internet via a web browser. The user friendly installation procedure and intuitive web-based interface allows easy integration with your home or business network or Wi-Fi.
1.2 Restrictions 1. DO NOT use this product to violate one's privacy. Monitoring one's activities without consent is illegal and this product is not designed and manufactured for such purpose. 2. DO NOT put this product near any medical equipment. Radio waves might potentially cause breakdown of electrical medical equipment. 3. This product should be placed at least 1 foot away from any heart pacemaker. Radio waves might potentially influence a heart pacemaker. 4.
1.4 Maintenance 1. Ensure that the Y-cam and its power source have sufficient ventilation; 2. Do not shake strike or drop the product; 3. Keep the camera dry and dustless and avoid exposing it to direct sunlight; 4. Do not place the product near any magnetic objects; 5. Avoid putting the product in places where there is constant change in temperature and humidity; 6. Keep the product away from heat sources; 7. Do not use the camera near aggressive chemicals; 8.
1.6 Minimum System Requirements A PC or Mac is required for the initial setup of a Y-cam only and once the camera is configured, a Y-cam can be used independently without being connected to a computer.
2.0 EXPLORING YOUR Y-CAM 2.
2.2 Y-cam Bullet Range at a glance Applies to products: YCBL03, YCBLB3, YCBLHD5 Please note: The status LED on the Bullet is inside the camera. To access the led unscrew the front part of the camera and lift this carefully from the lens array. Be careful not to break the lens or infrared LEDs. The status LED of the camera will be visible. Please note: To reset your Y-cam Bullet back to factory default settings, you will need to press the reset button.
2.3 Y-cam EyeBall at a glance Applies to products: YCEB03 Please note: Pressing and releasing the reset button on the side of the EyeBall will perform a reset. The reset button should not be pressed for more than 4 seconds as this will put the camera into firmware dump mode. This will require the camera to be recovered before it can be used.
2.4 Y-cam Breakout Box at a glance Applies to products: YCBL03, YCBLB3, YCEB03, YCBLHD5 Please note: The Y-cam Breakout Box is not waterproof, and if used outdoors should be sealed in a waterproof junction box or other suitable container.
2.5 microSD Card Information and Installation Applies to products: YCW003, YCB003, YCBP03, YCK003, YCBL03, YCBLB3, YCEB03, YCBLHD5 Adding a microSD to your Y-cam will allow you to record footage and motion alerts direct to memory card for future review. Please note: It is advised to insert the microSD card before any other setup begins as the card will not be recognized if inserted once the Y-cam is turned on.
2.51 microSD card installation for SD Range The microSD memory card slot can be found on the bottom of the Y-cam. The card can only be inserted into the camera with the golden pins of the microSD card facing the front of the camera. The SD card should not be forced into the SD card slot as this may damage the Y-cam. 2.52 microSD card installation for Y-cam Bullet Inserting a microSD card into the Y-cam Bullet requires you to remove the front section of the camera.
2.53 microSD card installation for Y-cam EyeBall The microSD memory card slot can be found on the inner rim of the Y-cam. The card can only be inserted into the camera with the golden pins of the microSD card facing towards the lens of the camera.
3.0 INSTALLATION For initial setup, you need to connect the Y-cam directly to your router or switch with a network cable. You cannot connect wirelessly to the camera without first setting it up via a network cable. You should connect the Y-cam directly in to your internet router (normally supplied by your broadband provider) or a network switch or hub (that is connected to your computers network).
4.0 Y-CAM SOFTWARE INSTALLATION We're now going to run the Setup CD provided in the Y-cam box. This will install a utility called Y-cam Setup software on your computer. This is for PC and Mac. Y-cam Setup software searches your local network and displays any cameras it finds. It's very useful if you ever forget the address of you camera or in this case, when you first install it. 4.1 Y-cam Software Installation for Windows 1.
3. If you want to change the default folder click “Change” to replace otherwise click “Next” 4. Click “Install” to install the Y-cam Setup utility. 5. Click Finish to end the installation. You should now find a Y-cam icon on your Desktop.
4.2 Y-cam Software Installation for Mac 1. Insert the Y-cam Setup CD into your CD drive. 2. Browse to the disk and open the Mac directory. Inside is the Y-cam Setup . 3. Move this file to your Desktop (or place of choosing) and double-click on Y-cam.app to run the program. Note: If you get a warning saying “Do you want the application ‘Y-CAM.
4.3 Finding your Camera with Y-cam Setup Now you have your camera attached and the software ready, you are ready to find your camera on your network. Double-click the Y-cam icon on your Desktop to launch the Y-cam Setup program. The Y-cam Setup utility should automatically find your camera if it is correctly connected (See image below).
5.0 WELCOME TO YOUR Y-CAM! Once you have used the Y-cam Setup Software to find your camera and opened your selected camera, you will be greeted with the Y-cam Homepage for your camera (which should look something like the below screenshot depending on your model) “Live View” - lets you view live video transmitted by the camera. “Settings” - allows you to setup your camera with its various settings. The address in the web browsers address bar should look something like http://192.168.1.
The default username and password for a Y-cam is: Username: admin Password: 1234 This is login is case sensitive, so should be entered exactly as they are above. It is recommended you change your password as soon as you are logged in - to avoid unauthorised access to the camera. Make a note of the password somewhere safe, as the only way to reset the password is to reset the cameras, so all settings will be lost. Please note: The password can be any mixture of lower and uppercase alpha-numeric characters.
Explanation of Operating Bar 1) Mute. Click the Mute button to mute the audio. 2) Slide the slide block horizontally to adjust volume. 3) Snapshot. Press the Snapshot button to capture a still image of the camera view. Click Save to store the snapshot on your computer, the file is automatically assigned the data & time of the snapshot. Press Cancel to exit. 4) Zoom. Click on the “+” button and the cursor turns to a magnifier. Move the magnifier to the desired location and click on an image area.
5.2 Live View (using Firefox, Safari and other browsers) Upon verification of the username and password, the camera image will begin to load. QuickTime or your media program may ask you to re-enter your login username and password at this point. This is common on most systems. Please note: You need to have QuickTime Pro Installed on your system to record videos directly from the web browser if you are using a program other than Internet Explorer.
5.3 Live View on Bullet HD (using Internet Explorer) Only available on: YCBLHD5 Upon verification of the username and password, the camera image will load. Please note that when using the camera for the first time, you will be prompted to install an ActiveX Control. Please follow the on-screen instructions to download and install this control. You will then view the following screen: The two links at the top of the screen are Home and Settings. Home – takes you back to your Y-cam Homepage.
Explanation of Operating Bar 1) Audio Upload: Press and release to start sending audio from your computer’s microphone to the camera speakers. Press and release to stop sending audio. 2) Mute. Click the Mute button to mute the audio. 3) Slide the slide block horizontally to adjust volume. 4) Snapshot. Press the Snapshot button to capture a still image of the camera view. 5) Snapshot Config.
5.4 Live View on Bullet HD (using Firefox, Safari and other browsers) Only available on: YCBLHD5 Upon verification of the username and password, the camera image will begin to load. QuickTime or your media program may ask you to re-enter your login username and password at this point. This is common on most systems. Please note: You need to have QuickTime Pro Installed on your system to record videos directly from the web browser if you are using a program other than Internet Explorer.
6.0 Y-CAM SETTINGS You can now view your camera live, but this is only on your local network, so you can now refine and customise the settings of the Y-cam. This entire next section deals with the Y-cam Settings menu. To continue with Y-cam customisation, access your Y-cam’s Settings page by clicking on the “Settings” word from your Live View, or click on the word “Settings” from the Y-cam Homepage. This is the default Settings screen.
The Administrator username is always “admin” in lowercase. Choose a password that is memorable only to you – avoid passwords that are easy to guess, such as “password” “admin” “123456” “ycam” or your personal details. Please note: Keep this password safe. The only way to recover from a lost password is to reset the camera back to its default settings, and this will wipe all other settings. Once you have typed your password twice, click Save. The system will then ask you to login again.
6.1 Quick Setup with the Wizard To make the setup process slightly quicker for users, we have created a Setup Wizard which takes you through common options to getting your Y-cam setup wirelessly and with your custom settings. From the Settings screen, click on “Wizard” in the Header Menu. The Wizard will launch in a new window. Follow the simple instructions on the screen and enter the required details, clicking next to proceed through each step.
6.2 System Page From within the Settings menu, clicking on “System” at the top right will list the system information of your Y-cam. This screen is one of the most useful in the Y-cam Settings. This screen lists information you may need if you want connect to your camera from other systems. It’s a great way to check if your camera has all the details needed to operate correctly. Firmware Version – Your current firmware version. Check the y-cam.com website to see if there are updates for your model.
6.3 Support Page Click Support to see current support information. If you are having problems with your Y-cam do not worry, there is plenty of help available. Speak to your place of purchase, they should offer free after sales advice and support. Free Technical Support is available for your Y-cam product at: http://support.y-cam.com Our Support Centre offers help by ticket support as well as a Knowledge Base of common problems and advanced settings.
6.4 Reboot Click Reboot in the Header Menu to access the Camera Reboot page. Click Reboot to restart the Y-cam. Rebooting the camera will retain all the settings and configurations. A reboot is normally necessary when you insert a microSD card into the camera.
6.5 Camera Menu The Camera menu is located on the right of the Settings screen. When you click on the word “Camera”, a sub-menu of camera setup options will be displayed. Please note: The Night Vision Setup option will not be available on all models. 6.5.1 Camera Setup For most users, many of these settings can be left as default. Camera Setting Options [Light Frequency] Two options: 50Hz & 60Hz. This should be set according to the mains frequency of the country the camera is being used in.
[Image flip vertical] Display video upside down – useful if you have installed the camera upside down. [Moonlight Mode] Turns Moonlight mode on or off or set it to automatic. The Moonlight feature superimposes frames in order to brighten the image being viewed. This is also known as frame integration. In “Auto” the camera uses the front Light Level Sensor to detect the amount of light available to the camera. Should the light level below, the camera would automatically turn this feature on.
6.5.2 Stream Setup Click on Stream Setup under the Camera Menu to change the streaming settings for your camera. This is useful if you require a certain size of video stream, a certain quality, or different streams for different devices (such as laptop or mobile phone). Default settings will normally suffice for most users. There are 3 video streams available. You can configure settings for the primary and an optional secondary video stream.
[Image size] Three image resolutions available: 640 x 480(VGA), 320 x 240(QVGA), 160 x 120. The mobile stream has a fixed image size of 176x144. [Frame rate] Twelve options: 1/2/3/4/5/6/8/10/15/20/25/30 frames per second (fps). The frame rate is automatically determined by the camera and this depends on the network bandwidth available at the time. This frame rate setting imposes the maximum frame rate that the camera will transmit.
6.5.3 OSD Setup Click on OSD Setup under the Camera Menu to change the on-screen display parameters of the camera. On Screen Display Setting Options [OSD] Enable or Disable the On Screen Display. [Transparent] Select whether OSD should have a transparent or solid background. OSD Options [Display date and time] Sets the OSD to display the Date and Time of the camera.
6.5.4 Night Vision Setup Applies to products: YCB004, YCK004, YCB003, YCBP03, YCK003, YCBL03, YCBLB3, YCBLHD5 The Y-cam uses infrared LEDs to provide high levels of light in dark environments. The intelligent photosensitive components can automatically turn on the infrared LEDs in low light conditions or you can manually turn them on. Click on Night Vision Setup under the title Camera to change the settings for your camera.
6.6 Network Menu The Network menu is located on the right of the Settings screen. When you click on the word “Network”, a sub-menu of network setup options will be displayed. 6.6.1 Wireless Setup The Y-cam can connect to any wireless network through standard Wi-Fi connections. Wireless Setup Options [Wireless] - Enable or Disable the Wi-Fi adaptor. [Search] – Click the Search button for the Y-cam to scan for available Wi-Fi networks to connect to.
A new screen will display all the wireless networks found. Select the desired network, and click Apply. The Y-cam will automatically choose the best options for connecting to the network. You then need to enter your Wi-Fi password. If your network is not listed, try repositioning your Y-cam nearer to the wireless device.
Note: The settings you enter to connect to your Wi-Fi / Wireless access point or router need to be correct. Please contact the provider of the Wireless router or access point, or consult the equipments manual on how to verify or modify these settings. 6.6.1.2 Adhoc Wireless Setup Options If you want to make a direct wireless connection from your camera to your computer, you will need to setup the Y-cam in “Adhoc” mode.
6.6.2 TCP/IP Setup The Y-cam is setup to obtain an IP address automatically (DHCP) from your Network by default, so these settings should not be needed by most users. Should you wish to assign the IP address manually, use this page to enter the address details. If your network supports a DHCP server (e.g. router) select this option to have the IP address is assigned automatically. If you select Obtain an IP address automatically you should select Obtain a DNS Server address automatically.
6.6.3 PPPoE Setup Not available on: YCEB03 The Y-cam can be installed without a computer on the network. Some XDSL services use PPPoE (Point-to-Point Protocol over Ethernet). [PPPoE dial-up] Enable or disable for PPPoE connection [Service name] Enter your ISP name or class of services that are configured on the PPPoE service. This field may be left empty. [User name] Type your user name [Password] Type your password [Re-type password] Re-confirm password. Click “Apply” to confirm your settings.
6.6.4 DDNS Setup If you have a broadband connection that gives you a dynamic IP address (very common), you should set up a DDNS account so the camera will auto update with a web service every time your IP address changes. This is also one of the easiest ways to view your camera online from anywhere in the World, so is a highly recommended step. Dynamic DNS (DDNS) is simply a way of using a static hostname to connect to a dynamic IP address.
6.6.5 UPnP Setup Y-cam supports UPnP (Universal Plug and Play) which is enabled by default. This allows your camera to easily talk to your router. [UPnP] Enable or disable the UPnP function. We recommend you to have UPnP enabled. For most users of Y-cam, the rest of the settings can be left as the default settings. Gateway HTTP/RTSP port forwarding: If this is enabled, the camera will automatically add a port forwarding rule to your router via UPnP protocol.
6.6.6 Viewing your camera externally using DDNS If you have setup your DDNS account, and UPNP is enabled, you should be able to view your camera externally. To get your cameras external address, visit the Y-cam Settings System page, and it will be listed under “Internet URL”. Open any internet browser on your computer, and type this Internet URL. After a few moments, your Camera Homepage should be displayed. You can then login to view your camera or change your settings as normal.
6.6.8 Port forwarding if UPNP is not available If you are not using UPNP or UPNP is disabled on your router, you will need to open a port on your router so that you can access your Y-cam from the internet.. If you are unsure if UPNP is working on your camera, visit your Y-cam Settings System page. Under UPNP port forwarding it will labelled as “Success”, “Failed” or “Disabled”. Firewall security features built into some routers may prevent the camera’s UPNP from configuring your router.
6.7 Alarm Menu The Alarm menu is located on the right of the Settings screen. When you click on the word “Alarm”, a sub-menu of alarm setup options will be displayed. 6.7.1 Digital I/O Setup Applies to products: YCBL03, YCBLB3, YCEB03, YCBLHD5 This menu refers to the Digital I/O found on the Y-cam Breakout Box.
Wiring Diagram Page 50
Digital I/O Settings [Digital Input] - Enable or Disable the digital input [Digital input’s active state is] Low for active low, or High for active high [Digital Output] - Enable or Disable the digital output [Digital outputs active state is] Open to switch off the transistor when motion is detected or Grounded to switch on the transistor when motion is detected. Once you have edited the settings you need, click “Apply” to save the settings.
6.7.2 Motion Detection Motion Detection can trigger an alarm that sends images via e-mail or FTP (File Transfer Protocol). You can set up to four different Motion Detection windows. 6.7.2.1 Motion Detection using Internet Explorer Motion detection threshold and sensitivity can be adjusted. Understanding how threshold and sensitivity interact will help you adjust the motion detection feature to suit your needs. [Window] Check this box to enable the window.
6.7.2.2 Motion Detection using other browsers [Window] Check this box to enable the window. [Threshold] Determines at what point the alarm is triggered. A lower threshold means less motion is needed to trigger the alarm. A higher threshold means more motion is needed to trigger the alarm. Threshold is indicated by the blue bar when motion is detected. [Sensitivity] Determines how easily the camera detects motion. Lower sensitivity means the camera is less likely to detect motion.
6.7.3 Schedule Setup The alarm that the motion detection triggers can be set to be active or inactive at certain times of the week. By default, the schedule is set to be “active” at all times “always”. However you can set the schedule not to trigger alarms at certain times (useful for instance if you don’t want alarms to go off while your office is open from 9am until 5.30pm). You can set up to 4 schedules, and you can use these to send alarms to different places – such as emails, FTP or SD card.
6.7.4 Alarm Management - FTP The Y-cam can upload an image to an FTP server or send an email upon receiving an alarm from the motion detection window. This page will cover how to upload to an FTP. [Alarm Mode] Activates or deactivates the motion detection alarm. [FTP Alarm Management] Enable/Disable uploading of images on motion detection to an FTP Server. [Trigger Time] The number of seconds that the camera should keep sending images after motion stops.
6.7.5 Alarm Management - Email The Y-cam can also be configured to send an email when the Motion Detection alarm is triggered. [Email Alarm Management] Enable/Disable sending of e-mails on motion detection. [Trigger Time] The number of seconds that the camera should keep sending images after motion stops. [Trigger FPS] The number of frames per seconds that the camera should keep sending images at when an alarm is triggered.
6.7.6 Periodic Sending - FTP The Y-cam can upload an image to an FTP server at specific time intervals. [FTP Periodic Sending] Enable/Disable uploading of images at periodic intervals to an FTP server. [Interval Time] Time interval between uploads. [FTP Server ID] Select the FTP Server number from the list (set under Alarm Server) [Remote path] Path where to save the image file on the FTP server. [Snapshot From] Select the stream from which it should get the snapshot.
6.7.7 Periodic Sending - Email The Y-cam can be configured to send an E-mail at specific time intervals. [Email Periodic Sending] Enable/Disable sending of e-mails at periodic intervals [Interval Time] Time interval between e-mails. [e-Mail Server ID] Select the e-mail server number from the list (set under Alarm Server) [File attachment] Select if you would like a snapshot of the camera view attached to the e-mail. [Snapshot From] Select the stream from which it should get the snapshot.
6.7.8 Buffer Management This function is very useful when checking to see what happened immediately before and/or after a trigger. Images are stored internally in the camera from the time immediately preceding the trigger. For example, by setting the buffer time to 20 seconds, when motion is detected, the footage recorded will start 20 seconds prior to the movement being detected, and will stop 20 seconds later. [Image Buffer] Enable/Disable buffering.
6.8 Alarm Server The Alarm Server menu is located on the right of the Settings screen. When you click on the word “Alarm Server”, a submenu of alarm server setup options will be displayed. 6.8.1 FTP Server The Y-cam can upload an image to an FTP server upon receiving an alarm from the motion detection window or at specific time intervals.
6.8.2 E-mail Servers The Y-cam can be configured to send an E-mail when the Motion Detection alarm is triggered or after specified intervals. The Y-cam can be configured with 4 different E-mail servers. These servers can be individually connected to either send on motion detection or send periodically. These functions are available under the Alarm menu. [e-Mail server ID] Select the email server ID. You can set up to four email servers.
[Subject] Subject of the e-mail that is sent. Entering a relevant subject will help identify the alarm better. i.e “Garage Alarm” [Message] Type the text you wish to appear in the e-mail. e.g. This is to notify you that your alarm has been triggered. Notes: Email settings can be obtained from your e-mail service provider. An SMTP email account is required – these are very common if you use POP3 email and some IMAP servers. A true IMAP server will not work.
6.9 Storage The Storage menu is located on the right of the Settings screen. When you click on the words “Storage”, a sub-menu of options will be displayed. 6.9.1 Storage Setup The Y-cam can record video direct to virtually an NAS drive or to its internal microSD memory card. This page will cover how to setup your Y-cam to record to a NAS drive. [Storage Select] Select whether you want to record on NAS or microSD card.
6.9.2 Record on Alarm Record on alarm records footage to your storage device upon detection of motion trigger. [Alarm Mode] Activate/ Deactivates the motion detection alarm. [Record on Alarm] Enable/Disable recording videos upon motion detection. [Record Time] The number of seconds that the camera should keep recording video after motion stops. If there is any motion within this time the camera will keep recording until there is no motion for the duration of this parameter.
6.9.3 Snapshot on Alarm Snapshot on alarm records a JPG snapshot to your storage device upon detection of motion trigger. [Alarm Mode] Activate/ Deactivates the motion detection alarm. [Snapshot on Alarm] Enable/Disable saving snapshots on storage if motion detection is triggered. [Trigger Time] The number of seconds that the camera should keep saving images when motion stops. [Trigger FPS] The number of frames per seconds that the camera should keep saving images when an alarm is triggered.
6.9.4 Continuous Record Continuously records footage to your storage device [Continuous Record] Enable/Disable saving video to your storage device. [Record From] Select the stream from which it should record the video. [Record file name] A name for the video file. [Suffix of file name] Video file name suffix can either be date & time, a sequence number or date & time with record time length. [Split Time of Record file] This specifies the maximum duration of one file.
6.9.5 Snapshot at Interval Snapshot at interval records a JPG snapshot to your storage device at a set interval. [Snapshot at interval] Enable/Disable saving a snapshot on your storage device at periodic intervals. [Interval Time] Time interval between snapshots. [Snapshot From] Select the stream from which it should get the snapshot. [Image file name] A name for the Image. [Suffix of file name] Image file name suffix can be either date and time or a sequence number.
6.9.6 FTP Sending Configures the camera to automatically upload the contents of your storage device onto an FTP Server. Useful if you want to make an offsite backup, or transfer files to another network connected storage device such as a NAS drive. [FTP Sending] Enable/Disable uploading the contents of your storage to an FTP Server. [FTP Server ID] Select the FTP Server number from the list. [Remote path] Path where to save the image file once uploaded to the FTP server.
6.9.7 Browse Storage Clicking on Browse Storage will take you to the following screen where you can view or download the contents of the storage drive. [Record on Alarm] Enables you to view and delete all the videos which were recorded upon motion detection [Snapshot on Alarm] Enables you to view and delete snapshots which were recorded upon motion detection. [Continuous Record] Enables you to view and delete all the videos recorded according to the continuous record schedule.
6.10 Tools Menu The Tools menu is located on the right of the Settings screen. When you click on the word “Tools”, a sub-menu of setup options will be displayed. 6.10.1 System Identity [System Name] Type a name to easily identify the Y-cam. [System Contact] Type the contact name of the administrator of the Y-cam. This is useful in large organisations. [System Location] Type the location of the Y-cam. Useful when using a multi-camera viewer program.
6.10.2 User Management Allows you to add or remove users who can view your camera. Useful if you want to allow others to view your camera, without having full admin rights. [Add] Up to 64 users (including the admin) can be created. Adding users: Click Add on the Camera User List page, then fill in a username and password (twice) and then click Add. To edit a user’s password: Click on the user name then enter the new password for that user twice and click Save.
6.10.3 Date & Time Allows you to set the date and time - used for the timestamp of any files created by the camera. [Current device time] Internal time of the Y-cam [Proposed device time] PC system time. On clicking Apply the internal time of the Y-cam will be changed to this time. [Select to change the time zone for the device location] Choose your time zone. [Daylight saving time] tick the box to enable daylight saving time. [Date and Time format] Select the format of the date and time.
6.10.4 Backup and Reset Allows you to reset the camera to factory defaults, allows you to backup the configuration in case of accidental reset and allows you to restore settings from a backup. [Reset] Click Reset to initialize the Y-cam to default factory settings. All users and settings will be lost, requiring you to reconfigure the camera. [Backup] Click Backup to backup the current configuration of the Y-cam for future reference. Once you have your camera setup as you require, this is recommended.
6.10.5 Firmware Upgrade From time to time a new firmware may be released for your model of Y-cam. To check for updates, consult the Y-cam website at http://www.y-cam.com We do recommend you update to the latest firmware for your camera whenever we release one to take advantage of new features and bug fixes. However, this is a serious process and can damage your camera if not done correctly.
Once you have located the file and selected it, click Upgrade. When you click upgrade, the process will start. This can take 5-10 minutes. Don’t perform any other actions on your computer while you are doing this upgrade. After the upgrade completes, you will be prompted to reboot the camera, and after this your latest firmware will be recorded. If the update hasn’t worked after 15-20 minutes, reset the camera via the side button on the camera.
7.0 ADVANCED SETTINGS 7.1 Manually entering TCP/IP Settings for a Camera In most cases, this is not required as the router will assign the correct settings to the camera. It is however useful if you want to setup the TCP/IP settings of the camera before you connect to it, if DHCP is disabled across your network, or if you have subnet network problems. Assigning an IP address to the Camera with Y-cam Setup utility 1. 2. 4. Launch Y-cam Setup to detect the camera on your local network.
6. Take note of the following: a. IP Address b. Subnet Mask c. Default Gateway d. DNS Servers (Both numbers with the first being the primary DNS server and the second being the secondary DNS server) 7. Enter the details noted in step 6 into the relevant fields in the setup. Note: The default IP address of the camera is 192.168.1.150. This can be changed to any IP address on your IP range. For example if the IP address of your PC is 192.168.1.
7.2 Proxy Server Setting A proxy server may prevent you from connecting to the Y-cam in some corporate environments. If your computer uses a proxy server, the easiest way to check is via Internet Explorer connection settings. Note: A proxy server is generally used to maintain security on a network when connected to the internet. The proxy server may cause lack of image quality and delays in refresh intervals. Consult your network administrator for further details. Start Internet Explorer.
7.3 Enabling Active X in Internet Explorer Your browser must have Active X enabled to view the camera in Internet Explorer. To activate this, do the following: 1) Open a new Internet Explorer window. 2) From the menu bar, select Tools, and then select Internet options… 3) From the Internet Options window, select the Security tab. 4) Click on the Custom Level… button. 5) Scroll down to the section labelled ActiveX controls and plug-ins.
7.4 Recovering from a failed Firmware update using Windows If you have tried to install a new firmware on your camera, and the procedure has failed, your camera may be unresponsive. If the firmware update failed, and your cameras BIOS loader has become corrupted, your cameras LED will be flashing green when turned on. If this has happened, we advise you to get in contact with your cameras reseller or Y-cam directly who may be able to fix the camera.
13. Type this command in to the prompt: "tftp -i 192.168.168.1 put YOUR_FIRMWARE_NAME.mfw" 14. You will need to replace YOUR_FIRMWARE_NAME.mfw with the name of the firmware you downloaded (step 3) 15. Press Enter after typing the command. 16. The camera's green LED will stop flashing. This means the firmware is being loaded. 17. Please wait until the LED starts flashing again – this means the firmware has finished installing. 18. Turn the power off to the camera. 19. Unplug the crossover cable. 20.
7.5 Connecting your Y-cam directly to a Computer You can also connect the Y-cam directly to a computer. Please note that in this mode you will not be able to view your Y-cam from anywhere else apart from the computer you are currently using. Connect one end of the network cable in to the Y-cam Network Connection socket, and plug the other end in to a spare network port on your computer. Connect the included power adapter to the power port on the camera and the other end into an electrical socket.
7.6 Using Third Party Software Any software that supports generic MJPEG cameras should work with Y-cam IP cameras. In order to use the Y-cams with software that supports adding a generic MJPEG camera, please use the path of your camera with “/stream.jpg” on the end of it. This will instruct the software to extract the Motion JPEG video stream from the specified path in the Y-cam. All current Y-cam models support this method. 7.
7.8 Viewing your Y-cam on a Mobile Phone Y-cam is dedicated to providing easy to use IP cameras. In view of this we have made some changes to the way users can view their cameras from a mobile phone. 1) View your camera via the specially designed /mobile extension 2) View your cameras live stream on your iPhone via /iphone extension 3) Use our free mobile apps available for popular smartphones For some mobile phones you can simply access the standard web address of your camera and it will work fine 7.8.
7.8.5 Viewing Bullet HD on iPad and iPhone If you are using an Apple Device such as iPhone or iPad, you can access the H.264 stream of your camera, which supports AAC audio, directly on Apple Devices. The stream comes in 2 forms, and is created to fit the screen of either the iPhone or the iPad.
8.0 TROUBLESHOOTING Problem Cause and Remedy I forgot the IP address of the Y-cam 1. Use the Y-cam Setup program. I forgot my password to access the Settings menu 1. You will need to press the RESET button. Note: all configuration settings will be lost. Wi-Fi connectivity doesn’t work. 1. Signal strength is weak. Relocate the camera nearer to your router or remove the obstacles between the two. 2. Make sure your wireless network SSID and Encryption settings are identical to your networks. 3.
The motion detection feature does not send e-mail alerts. 1. Check the e-mail alert feature is properly configured 2. The SMTP server that the IP camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your server. Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked. 3. Your Primary DNS IP Address may not be set The power LED is flashing green and the camera is inaccessible 1.
9.0 GLOSSARY OF TERMS Adhoc Mode: A wireless network system in which devices communicate directly with each other, without the use of a wireless router. DDNS: DDNS is a method of keeping a domain name linked to a dynamic IP address with your Network Camera. You can set up your DDNS service and the device will automatically update your DDNS server each time it alter a different IP address.