Manual

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Page64
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8.0 TROUBLESHOOTING
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Problem CauseandRemedy
IforgottheIPaddressoftheY‐cam
1.UsethesuppliedY‐camSetupprogram.
2.UseUPNP(onlyforXPOS)
3.PPPoEIPNotificationcansende‐mailtoyourmailbox
4.ResetyourNetworktodefaultIPaddress.
IforgotmypasswordtoaccesstheSettings
menu
YouwillneedtopresstheRESETbutton.
Notethatallconfigurationsettingswillbelost.
WiFiconnectivitydoesn’twork.
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1.Signalstrengthisweak.Relocatethecameranearertoyourrouteror
removetheobstaclesbetweenthetwo.
2.MakesuretheSSIDandEncryptionsettingsareidenticaltoyour
networks.
3.Checkforanyinterferencefromotherequipment.
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Thepictureviewinginterfacedoesnot
appear.
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1.CheckthatyourInternetExplorersettingsallowyoutodownloadand
installActiveXcontrols.
2.Maximum16usersareallowedtoaccessthecamerasimultaneously
throughnetwork.
3.Networktrafficmaypreventtheviewinginterfacefromappearing
quickly.Waitforawhile.
4.Refreshthepage.
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Thecolourofthepictureisstrange.
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1.ConfirmthecoloursettingofPCis16bitsormore.
2.IdentifywhichY‐cammodelyouhave,InfraredversionsoftheY‐cam
sometimeshaveshadesofcolourspectrumaltertheimagesthecamera
displaysduetotheInfraredLEDs.TurntheInfraredoff.
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Unreadablecharactersaredisplayed.
SettheEncodingortheCharacterSetoftheselectedlanguageonthe
webbrowser.
IcannotseethecontrolsoftheLiveFeedas
theyareunderneaththepicture
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ResetyourbrowsersZoomsettingortextsizesetting–pressingCtrland
“0”(zero)atthesametimeshoulddothis.