User's Manual

7 YSOFT SAFEQ TERMINAL PROFESSIONAL INSTALLATION AND ADMINISTRATION GUIDE
2 Obtaining more information and
getting help
Obtaining information
You can download manuals and other information from the Y Soft Portal:
http://portal.ysoft.com
Getting help
The Y Soft user-friendly online help desk is available 24/7 and provides quick answers to
questions you may have about installing and configuring the terminal. Interactive
troubleshooting trees help you find the information you need. And if you still have a
question, you can fill out a help ticket form that enables Y Soft to quickly assist you.
To access the online help desk, go to http://portal.ysoft.com and log in.
If you are not already a registered user, follow these steps to register:
1 Click new registration.
2 Fill in the required information.
Y Soft emails you when your account is activated.