User's Manual

Chapter 6. Performing diagnostics
YSOFT SAFEQ TERMINAL PROFESSIONAL INSTALLATION AND ADMINISTRATION GUIDE 511
Testing the connection between the terminal and the SafeQ
server
1 Display the Site admins Service menu (see page 29).
2 Touch Diagnostic utils.
3 Touch Test server connect.
If the connection is successful, the terminal displays this screen:
If the connection is not successful:
Touch Back to return to the Diagnostic utils menu.
Ping the server as described in the next section, "Troubleshooting an unsuccessful
terminal/SafeQ server connection."