User manual

Studio Spot
®
250 / Studio Color
®
250 User Manual Troubleshooting 8-7
8
General Troubleshooting
To find solutions to general fixture problems not indicated by alphanumeric LED
display error messages or status LEDs, see
Table 8-3.
Table 8-3. General Troubleshooting
Problem Probable Cause Solution
Fixture will not turn on.
• No power is connected.
• Breaker is turned off.
• Power connectors are
bad.
• Connect power to the fixture.
• Turn the breaker on.
• Contact High End Systems customer
service (see
“Contacting High End
Systems” on page ii).
Fixture functions but
lamp does not strike.
• The lamp is bad.
• The voltage setting is
incorrect.
• The lamp is currently
too hot to strike.
• The Ignitor connection is
loose.
• Replace the lamp (see “Replacing the
Lamp” on page 7-4).
• Provide correct power source voltage,
power cord cap, and input voltage
setting (see
“Changing the Power Cord
Cap” on page 1-5, or “Setting the Fixture
Voltage” on page 1-2).
• Allow the lamp to cool, then restrike the
lamp (see “Turning the Lamp On or Off
(LAMP)” on page 4-30).
• Contact High End Systems customer
service (see “Contacting High End
Systems” on page ii).
Lamp is dimmer than
other fixtures.
• The lamp is bad.
• The voltage setting is
incorrect.
• The wrong type of lamp
is installed.
• The lamp is not
optimized.
• Replace lamp with the specified type
(see
“Replacing the Lamp” on page 7-4).
• Provide correct power source voltage or
change input voltage setting (see
“Setting the Fixture Voltage” on page
1-2).
• Optimize the lamp (see “Optimizing the
Lamp” on page 7-19).
LAMP shuts off during
operation.
• The lamp is bad.
• The lamp has exceeded
the maximum
temperature.
• The lamp socket is
loose and causing
arcing.
• Replace the lamp (see“Replacing the
Lamp” on page 7-4).
• Allow the fixture 5 to 10 minutes to cool,
then attempt to strike the lamp (see
“Turning the Lamp On or Off (LAMP)” on
page 4-30).
• Contact High End Systems customer
service (see
“Contacting High End
Systems” on page ii).