User manual

8-8 Troubleshooting Studio Spot
®
250 / Studio Color
®
250 User Manual
Fixture will not home
properly.
A sensor, driver, or motor
is faulty.
Contact High End Systems customer
service (see “Contacting High End
Systems” on page ii)
Color system is not
producing the correct
color.
The fixture is not properly
homed.
• Home the fixture (see “Control” on page
3-14 or “Homing the Fixture (HOME)” on
page 4-30).
• Contact High End Systems Customer
Service (see
“Contacting High End
Systems” on page ii).
Fixture is not
responding to controller
commands or is
producing unexpected
results.
• The data cable is faulty.
• No controller is attached
to the link or the
controller is not
generating any output.
• The fixture has an
incorrect fixture number
or DMX start channel.
• The link was not
terminated.
• Test and replace the data cables as
necessary.
• Verify that a controller is connected to
the link and is generating output by
sending commands to a known working
device.
• Verify the fixture number or DMX start
channel does not overlap another
fixture’s DMX start channel or fixture
number (see
“Assigning a Fixture
Address” on page 2-3).
• Terminate the link (see “Constructing a
Terminator” on page 1-11).
Pan or Tilt position is
off.
The pan and tilt is out of
home.
• Home the fixture (see “Control” on page
3-14 or “Homing the Fixture (HOME)” on
page 4-30).
• Contact High End Systems customer
service (see
“Contacting High End
Systems” on page ii).
Display is not
functioning.
• The LED display is set
off.
• The power supply fuse
is bad.
• The power connectors
are loose.
• The software upload
was incomplete.
• The logic board is bad.
• Turn the LED display on (see “Changing
the Display Output (DSPL)” on page
4-23).
• Check the power supply fuses (see
“Replacing Fuses” on page 7-1).
• At fixture start-up, press the two
navigational arrow buttons
simultaneously. The LED will display
“UPLD” and hold the fixture in boot
mode. Reload the latest version of the
software.
• Contact High End Systems customer
service (see
“Contacting High End
Systems” on page ii).
Table 8-3. General Troubleshooting
Problem Probable Cause Solution