User manual

Studio Spot
®
250 / Studio Color
®
250 User Manual Troubleshooting 8-9
8
Upload and Crossload
Troubleshooting
To find solutions to problems encountered while uploading or crossloading new
software versions, see
Table 8-4.
Dichroic or litho is not
centered in the beam or
is in the wrong position.
• The wheel has lost
position.
• The dichroic or litho
does not meet High End
Systems specifications.
• Home the fixture (see “Control” on page
3-14 or “Homing the Fixture (HOME)” on
page 4-30). You should home the fixture
immediately if you notice that the litho
wheel has lost position (i.e. stuck
between two patterns). If the litho wheel
is not correctly aligned in the optical
path, the wheel could be damaged.
• Replace the dichroic or litho with one that
meets the specifications listed in the
section titled
“Dichroic, Litho, and Effect
Specifications” on page intro-7.
Dichroics or lithos in
Studio Spot 250 are
cracking
• The dichroic or litho was
improperly installed.
• The dichroic or litho
does not meet High End
Specifications.
• A faulty hot mirror
allowing overheating
inside the fixture.
• Verify the dichroic or litho is correctly
installed (see “Replacing Studio Spot®
250 Wheel Components” on page 7-7).
• Replace the dichroic or litho with one that
meets the specifications listed in the
section titled
“Dichroic, Litho, and Effect
Specifications” on page intro-7.
• Contact High End Systems customer
service (see
“Contacting High End
Systems” on page ii).
Light output is low and/
or fuzzy.
The optical path is dirty.
Clean the internal glass components (see
“Cleaning the Glass Components” on page
7-20).
Table 8-4. Upload and Crossload Troubleshooting
Problem Probable Cause Solution
Not all fixtures on the link
are receiving the upload.
• Fixture(s) are OFF
• Bad cable(s)
• Cable(s) disconnected
• Turn Fixture(s) on
• Test and replace cable(s)
as necessary
• Reconnect cable(s)
Table 8-3. General Troubleshooting
Problem Probable Cause Solution