Troubleshooting Guide

P/N YRD540WV Rev 5
Hardware Troubleshooting
If you feel resistance, ensure deadbolt strike plate aligns with
deadbolt. If deadbolt strike plate is out of alignment, please
attempt to adjust knob/lever/handleset strike using steps
below. The knob/lever/handleset latch engagement into the
strike is the main component used for door alignment.
If deadbolt does not fully extend, consider increasing depth
of deadbolt strike pocket in frame.
To adjust Knob/Lever/Handleset strike plate:
1. Remove plate from door frame with a manual screwdriver.
(Using an electric driver may strip screw heads or enlarge
screw holes.)
Tab
Helpful Tip: Ensuring smooth deadbolt operation can enhance
your battery life.
Thumbturn
Door Open
Keypad
Door Open
If deadbolt does not extend or retract easily when testing thumbturn
and keypad operation, revisit inside and outside lock installation
steps. It is important that the bolt be in the retracted position during
lock installations and that installation procedure is followed carefully.
Thumbturn
Door Closed
Test with door
closed using
thumbturn.
2. Locate strike plate tab.
Bend the tab towards surface of
strike. Note: a small change may be
all that is required
3. Reinstall strike plate using a manual screw
driver and test again.
4. If door cannot be adjusted sufficiently with strike tab,
both knob/lever/handleset latch and deadbolt latch
could require adjustment – we suggest you contact a
local locksmith for assistance.