Specifications

Troubleshooting
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Troubleshooting
If you experience problems such as “no sound” or “incorrect pitch,” refer to this section and make sure that the A5000/A4000
and your other equipment has the correct settings.
No sound
• Is the power of the A5000/A4000 and your external equipment turned on?
• Are MIDI cables and audio cables connected correctly between the A5000/A4000 and the external
equipment? (page 20 — 26)
• Is the MASTER VOL knob raised? (page 10)
When there is a problem with the program settings
• Is the program setting RchASSIGN set to other than off for the desired sample in memory? (page
94)
• In the EASY EDIT settings, have you modified the sample keyboard range or velocity range. (page
99 — 100)
• Are the effect settings Input Level or Output Level set to 0? (page 104)
• Is Program Level set to 0? (page 90)
• If an external controller has been set to control program level, is that controller in the 0 position?
(page 110)
When there is a problem with the sample settings
• Are the key range settings Low and High set correctly? (page 127)
• Are the velocity range settings Low and High set correctly? (page 131)
• Is Sample Level set to 0? (page 127)
• Is a setting other than off selected for Output1 or Output2? (page 129)
• Is the Output Leve1 or Output Level2 parameter set to “0”? (page 129)
• For some samples, strongly applying a filter may mean that the sound cannot be heard at all. (page
133)
• Is the AEG Attack Rate set to an extremely low value? (page 137)
• Is the MIDI receive channel of the sample set correctly? (page 145)
• If an external controller has been set to control sample level, is that controller in the 0 position?
(page 146)
Pitch is incorrect
• Has the pitch bend wheel of an external MIDI device been moved?
When there is a problem with the program settings
• Is Transpose set to a value other than 0? (page 90)
• If you are using a sample for which portamento is “=Pgm,” is the portamento Rate set extremely
low (or is the Time extremely high)? (page 92)
When there is a problem with the sample settings
• Is Original Key set correctly? (page 128)
• Are Pitch Coarse and Pitch Fine set correctly? (page 129)
• Is Fixed Pitch turned on? (page 130)
• Is Random Pitch set to a setting other than 0? (page 130)
• Is the Pitch EG set? (page 140)
• If an external controller has been set to control the Pitch Bias of a sample, is that controller raised
(or lowered) ? (page 146)