User Manual

Dante Firmware Update Manager User Guide
Version 2.7 Commercial in Confidence Page 14 of 21
7. Updating firmware
7.1. Prerequisites
Before starting the update process, ensure that:
1. All Dante devices that you wish to update are connected to the primary Dante network.
2. The computer on which you are running Firmware Update Manager is also connected to the primary
Dante network, and Wi-Fi is disabled (for the duration of the updating process).
3. The computer and all relevant Dante devices are connected to the same IP subnet (Firmware Update
Manager does not support routed networks).
4. You have saved the appropriate firmware update file/s to a local drive.
Note: Only run one instance of Firmware Update Manager at a time. Running multiple instances on
a single machine is not supported.
7.2. Basic Steps
To update the firmware of a Dante module:
1. Open the Dante Firmware Update Manager.
2. If you see the interface selection screen (shown in section 5.4 - Selecting an interface), select the
primary Dante network.
3. Select Update Dante Firmware.
4. Click Browse.
5. Browse to the directory in which you saved your firmware update files.
6. Select the required Dante firmware update file.
Note: Do not select 'Override Device Matching'. This option should only be used if you have
accidentally updated a module with the wrong firmware, or if you have been specifically instructed to
do so by your device manufacturer (see the Troubleshooting section for more information).
The Firmware Update Manager will now scan for devices on the network that match the firmware update
file, based on the module type, manufacturer and model.
7. View the discovered Dante devices, and select those you wish to update, by clicking the associated
checkboxes, as shown below: