VIDEO CONFERENCE SYSTEM CS-500 EN User Guide
Contents Introduction ..........................................................................................................................................4 Features/functions...............................................................................................................................................................4 Available manuals .........................................................................................................................................................
Contents Using smart devices in meetings ......................................................................................................................................25 What can be done with a Bluetooth connection ...........................................................................................................25 Making a Bluetooth connection ....................................................................................................................................
Introduction Thank you for purchasing the Yamaha CS-500. This product is a video conferencing device equipped with a camera and microphones. It can be set up for use in huddle spaces and meeting rooms. Combine it with a TV, speakers and video conferencing software (computer) for comfortable teleconferencing.
Introduction Available manuals The manuals for this product can be downloaded in the PDF format from the following website. Yamaha website U.S.A. and Canada: https://uc.yamaha.com/support/ Other Countries: https://download.yamaha.com/ Read This First (included) This describes what to do first after purchasing the product. CS-500 Safety Guide (included) This contains the precautions for using this product safely.
Introduction Included items • CS-500 device • Read This First • Safety Guide • USB 2.0 cable (Type-C to Type-A, 5 m) • HDMI cable (2 m) • Lens cap • Remote control • Coin battery (CR2032) × 2 • AC adaptor with power cord (CW2002100) • Cable tie Separately sold items • Wall mounting bracket (mounting accessory) BRK-WL1 This is required for installing the device onto a wall. It is also used in combination with monitor mounting bracket BRK-TV1 when installing the device onto a TV.
Introduction Available utility software This utility software can be used to set up the device according to its use and environment. The software can be downloaded from the following website. Yamaha website U.S.A. and Canada: https://uc.yamaha.com/support/ Other Countries: https://download.yamaha.com/ Yamaha CS Manager This is software that allows you to configure and operate the device from your computer. For details, refer to “Using Yamaha CS Manager to specify detailed settings” in this manual.
Controls and connectors Front panel 1 2 3 1 Microphone The audio captured by this microphone is delivered to the remote party of the connection. 2 Camera The video captured by this camera is delivered to the remote party of the connection. 3 Status indicator Indicates the status of the device. The lower the item in the following list, the higher the priority for indication.
Controls and connectors Rear panel 12 3 4 5 1 [DC-IN] jack This jack is for connecting the AC adaptor. After connecting the AC adaptor to the [DC-IN] jack on the rear panel, insert the power plug into an electrical outlet. Connecting the AC adaptor automatically turns on the device. (Page 20) 2 [FUNCTION] button Can be used to pair the device with the remote control (Page 22) or to return the device to its factory default settings (Page 56). 3 3.
Controls and connectors Remote control 1 2 8 3 7 9 4 5 6 Top Bottom 1 Menu button Can be used to display the on-screen display menu (Page 26) on the TV or pair the device with the remote control (Page 22). 2 Power button Used to turn on/off the CS-500. 3 Camera zoom button Used to enlarge/reduce (zoom in/out) the video being captured. 4 Pan/tilt button Used to adjust the camera angle horizontally/vertically.
Controls and connectors i Camera preset Up to five PTZ (pan, tilt and zoom) camera presets can be saved for this device. To save/change the PTZ settings, use the remote control, on-screen display menu or Yamaha CS Manager. Up to two presets can be saved using the remote control or on-screen display menu. [PTZ preset 1] and [PTZ preset 2] (saved using Yamaha CS Manager) can be saved and recalled as camera presets 1 and 2 by using the remote control and on-screen display menu.
Procedures preparing for use Procedure from installation to completed connection Installers of this device should read this. Before starting work, determine the installation method and connection method for this device. 1 Installing the device. > Page 13 to 17 2 Connecting devices. > Page 18 to 19 3 Connecting the power supply (turning on the device). > Page 20 4 Preparing to use the remote control. 4.1 Inserting batteries into the remote control. > Page 21 4.2 Pairing the device and remote control.
Setup and connections Installing the device When installing on a TV This device can be placed directly on top of a TV. 1. Flip open the stand on the bottom of the device, and then hook it on the top of the TV. CS-500 TV (back) Stand 2. Adjust the camera orientation (up or down) by changing the camera’s angle to the stand. NOTE When installing this device in the following situations, use the brackets to mount it to a TV. (Page 14) • When installing more than 2 meters from the ground.
Setup and connections When mounting to a TV This device can be mounted to a TV by using monitor mounting bracket BRK-TV1 and wall mounting bracket BRK-WL1 (both sold separately). When mounting this device to the top of the TV stand, prepare the following.
Setup and connections The following is an example of an installation that uses the screw holes in the TV and a standard TV stand. 1. Attach the monitor mounting bracket (vertical), monitor mounting bracket (for mounting onto wall mounting bracket) and the wall mounting bracket using the screws included with them. [Included with monitor mounting bracket] Screw for bracket assembly (M4 × 10 mm with washer) × 6 2 Wall mounting bracket Monitor mounting bracket 1 Monitor mounting bracket (vertical) 2.
Setup and connections 3. Attach the brackets assembled in step 2 to the TV stand, TV and device. 1 Attach the brackets from step 2 to the TV stand. 2 From the underside of the wall mounting bracket, secure the device by using the included screw. Device 2 1 [Included with monitor mounting bracket] Screws for mounting TV × 4 (M6 × 12 mm or 30 mm) (M8 × 15 mm or 35 mm) * Use screws matching the screw holes in the TV. * When using spacers, use longer screws.
Setup and connections When mounting on a wall This device can be mounted to a wall by using the wall mounting bracket (sold separately). When mounting the device to a wall, prepare the following.
Setup and connections Connecting devices Sample setups Use this connection method to output audio from the TV speakers. For video conferences, a computer connected to the Internet can be used simply by connecting it to the device with a USB cable. AC adaptor USB cable HDMI cable Device (CS-500) 1 TV 2 Computer 1 Connect one end of the included HDMI cable to the [HDMI] port on the device, and connect the other end to the TV.
Setup and connections When used as webcam In order to be used only as a webcam for a video conferencing system, this device can be connected as shown in the example below. AC adaptor USB cable Device (CS-500) HDMI cable TV Computer/touchpanel console 2 1 3 USB cable Speakerphone 1 Connect the Type-C plug of the included USB cable to the [USB] port on the device, and connect the Type-A plug to the computer.
Setup and connections Connecting the power supply Connect one end of the included AC adaptor to the [DC-IN] jack on the device, and connect the other end to an electrical outlet. AC adaptor Connecting the AC adaptor automatically turns on the device. After the power supply has been connected, the device can be turned on or set to standby with the remote control.
Setup and connections Inserting/replacing the remote control batteries Remove the bottom panel and battery cover from the remote control, and then insert the included batteries (CR2032 × 2) correctly according to the polarity markings. To replace the batteries, remove all old ones and install new ones (sold separately). Do not mix old and new batteries. Bottom panel Battery cover IMPORTANT • When replacing the batteries, be sure to use the specified type (CR-2032).
Setup and connections Pairing the device and remote control In order to operate the device with the remote control, follow the procedure below to pair them. 1. Long-press the [FUNCTION] button (on the rear panel of the device) for at least 2 seconds. Device (rear panel) The status indicator on the front panel of the device flashes in blue. 2. Long-press the menu button on the remote control for at least 2 seconds.
Setup and connections Making necessary initial settings Activating HDMI connection/DisplayLink function/Bluetooth/USB audio In order to use this device, activate the functions as described below. Be sure to follow the procedure below before using this device. NOTE • Before performing the following operation, pair the device and remote control (Page 22). • When this device is used as a webcam (Page 19), this operation is not necessary. 1.
Setup and connections Selecting the device on the computer On your computer, select “Yamaha CS-500” as both the default audio playback device and recording device. Also, in the video conferencing software, select CS-500 as both the video device and audio device. 1. Select “Yamaha CS-500” as both the default playback device and recording device. For Windows 1 Right-click the speaker icon on the taskbar, and then select “Open Sound settings”. 2 Select “Sound Control Panel” under “Related Settings”.
Setup and connections Using smart devices in meetings By connecting a smart device (mobile phone or tablet) to this device via Bluetooth, you can hold a remote conference with someone on their smart device. (Audio only) What can be done with a Bluetooth connection Holding a conference call Through the CS-500, you can hold a conference call with a remote person on their smart device.
Configuring the device from a TV screen (on-screen display menu) The on-screen display menu is a feature that displays the device’s settings menu on a TV screen. It can be operated with the remote control. With the on-screen display menu, settings can be specified for the meeting area, Smart framing mode, camera presets, microphone, speaker and Bluetooth. NOTE • This function cannot be used When used as webcam (Page 19).
Using Yamaha CS Manager to specify detailed settings About Yamaha CS Manager Yamaha CS Manager is application software for specifying detailed settings for the device. In order to use Yamaha CS Manager, connect a computer installed with it to the CS-500 device by using a USB cable.
Using Yamaha CS Manager to specify detailed settings Recommended environment The recommended operating environment for Yamaha CS Manager is as follows. Windows 11, Windows 10 (64 bit) macOS 12, macOS 11, macOS 10.15 Installing In order to use Yamaha CS Manager, the application file must be downloaded. 1. Download the latest application file from the Yamaha website. Yamaha website U.S.A. and Canada: https://uc.yamaha.com/support/ Other Countries: https://download.yamaha.com/ 2.
Using Yamaha CS Manager to specify detailed settings Specifying a password/Logging in In order use Yamaha CS Manager, you must log in. When the application starts, the login window appears. For the first time: Specifying the password It is necessary to specify a password at the first startup. Specify any password. Initial Password Setting 1 2 3 Item Description 1 Password: Type in a password to be specified as the login password for Yamaha CS Manager.
Using Yamaha CS Manager to specify detailed settings Logging in When Yamaha CS Manager is started after the password has been specified, the login window appears. Type in the specified password to log in. Login 1 2 Item 1 Password: 2 Description Type in the specified password. Login Click to apply the password. NOTE If the specified password has been forgotten, refer to “Returning to factory default settings (factory reset)” (page 56) to return the device to its factory default settings.
Using Yamaha CS Manager to specify detailed settings Home (status information) After logging in to Yamaha CS Manager, status information appears in the [Home] screen. [Home] menu > [Status] screen 1 2 3 4 1 Version Item CS Manager version Description Displays the version of Yamaha CS Manager. 2 System Status Item Description Model name Displays the model name. Firmware version Displays the device firmware version. Serial number Displays the serial number of the device.
Using Yamaha CS Manager to specify detailed settings 3 Bluetooth Status Item Description Displays the Bluetooth connection status. Bluetooth status • disable Bluetooth is deactivated. • not connected There is no Bluetooth connection. • connected to XXXX Displays the name of the device currently connected to this device via Bluetooth. Bluetooth name Displays the name of this device when it is connecting via Bluetooth.
Using Yamaha CS Manager to specify detailed settings Admin settings In the [Admin] screen, various system settings, such as the connection mode, password settings and power management settings, can be specified. [Settings] menu > [Admin] screen 1 2 3 1 Security Settings Item Description New password Type in a password to be specified as the login password for Yamaha CS Manager. (4 to 16 alphanumeric characters) Confirm new password Re-enter the password typed above.
Using Yamaha CS Manager to specify detailed settings 2 Power Settings Item Description Enable auto wake up Allows you to select whether to activate/deactivate the automatic power-on function (auto wakeup), which operates by detecting persons. When the device is in power-saving standby as a result of [Enable power saving mode] being activated, auto wakeup will be deactivated.
Using Yamaha CS Manager to specify detailed settings Audio settings In the [Audio] screen, microphone and speaker settings can be specified. [Settings] menu > [Audio] screen 1 2 3 4 1 General Settings Item Enable USB audio Description Allows you to select whether to activate/deactivate USB audio. Activate this when connecting USB audio.
Using Yamaha CS Manager to specify detailed settings 2 Microphone Settings Item Description Enable high pass filter Allows you to select whether to activate/deactivate the high pass filter for the microphone. Only when this is activated, the microphone equalizer can be selected.
Using Yamaha CS Manager to specify detailed settings Bluetooth settings In the [Bluetooth] screen, Bluetooth settings can be specified and this device can be paired with a Bluetooth device. [Settings] menu > [Bluetooth] screen 1 2 1 General Settings Item Enable Bluetooth Description Allows you to select whether to activate/deactivate Bluetooth. Only when this is activated, settings can be specified for the following.
Using Yamaha CS Manager to specify detailed settings 2 Pairing This appears when Bluetooth has been activated. Item Description Paired devices Displays the Bluetooth device name of the paired device. The name of the currently connected device appears in bold. MAC addresses Displays the MAC address of the paired Bluetooth device. The MAC address of the currently connected device appears in bold. Enter Pairing Mode Exit Pairing Mode Disconnect Unpair All Devices Click to start pairing mode.
Using Yamaha CS Manager to specify detailed settings Making a Bluetooth connection by using Yamaha CS Manager In order to be able to connect this device and a Bluetooth device, they first need to be paired. Follow the procedure below to pair and make a Bluetooth connection. [Settings] menu > [Bluetooth] screen 1 2 3 4 1. Activate Bluetooth. 1 Select the [Enable Bluetooth] check box. 2 Click the [Submit] button to apply the setting.
Using Yamaha CS Manager to specify detailed settings Camera settings In the [Camera] screen, detailed settings for the camera built into this device can be specified. [Settings] menu > [Camera] screen Camera preview 1 1 General Settings This allows you to adjust the camera settings. Setting adjustments made by using the slider, check box, etc., are applied in real time and reflected in the camera preview. Item Description Brightness Allows you to adjust (by using the slider) the brightness.
Using Yamaha CS Manager to specify detailed settings Item Description Power line frequency for anti-flicker Allows you to select the power line frequency in order to reduce flickering. If flickering cannot be reduced, even after selecting “Auto detect”, select the frequency for your area. [Auto detect/50 Hz/60 Hz] Pan This can be specified only when Zoom is set to a value other than the default (100). Allows you to adjust (by using the slider) the horizontal camera orientation.
Using Yamaha CS Manager to specify detailed settings Smart framing settings In the [Smart Framing] screen, the camera framing area for recognizing persons can be specified. [Settings] menu > [Smart Framing] screen Camera preview 1 2 1 Smart Framing Settings Item Description Enable Smart Framing Allows you to select whether to activate/deactivate Smart framing. Framing mode This can be specified only when Smart framing is activated.
Using Yamaha CS Manager to specify detailed settings Display settings In the [Display] screen, an image can be selected to be displayed on the TV screen when the device is idle. [Settings] menu > [Display] screen 1 1 General Settings Item Description Enable HDMI Allows you to select whether to activate/deactivate HDMI. Enable DisplayLink This can be specified only when HDMI is activated. Allows you to select whether to activate/deactivate DisplayLink*.
Using Yamaha CS Manager to specify detailed settings Network settings In the [Network] screen, settings for connecting this device to a Wi-Fi network can be specified. Specifying Wi-Fi settings allows the time on the device to be set. [Settings] menu > [Network] screen 1 2 3 4 5 6 7 8 1 General Settings Item Enable Wi-Fi Description Allows you to select whether to activate/deactivate Wi-Fi. Only when this is activated, settings can be specified for the following.
Using Yamaha CS Manager to specify detailed settings 2 IP Settings (IPv4) Item Description This can be specified only when the [Enable Wi-Fi] check box has been selected. Allows you to select whether to activate/deactivate DHCP. To assign a static IP address, clear the [Enable DHCP] check box, and then specify the static IP address with the following. (Enter using the “XXX.XXX.XXX.XXX” format.
Using Yamaha CS Manager to specify detailed settings Connecting to a network Wi-Fi settings can be specified in order to connect to a network. In order for the CS-500 to accurately keep time, connect it to a Wi-Fi network and specify the time settings. 1. Click the [Connect to Network] button in the [Network] screen. The [Connect to Network] pop-up screen appears. [Settings] menu > [Network] screen > [Connect to Network] screen 1 2 3 4 2.
Using Yamaha CS Manager to specify detailed settings 3. The SSID name and encryption method of the selected access point appear. The items and screens that appear differ depending on the encryption method of the selected access point. If [+ Add network] was selected in 1, specify all settings manually. 2 SSID name and encryption method Item Description SSID Displays the SSID name. (Maximum number of characters: 32) Security The items that appear differ depending on the encryption method.
Using Yamaha CS Manager to specify detailed settings Item Description Identity Allows you to type in the user ID. Anonymous identity Allows you to type in an anonymous user name. Password Allows you to type in the authentication password. 4. Click the [Submit] button to start the Wi-Fi connection. Item 4 Submit Description Click to start the Wi-Fi connection. When “Connected to network” appears in the lower left of the screen, the connection to the network is established.
Using Yamaha CS Manager to specify detailed settings Time settings In the [Region] screen, settings can be specified to automatically adjust the time on this device. NOTE In order to set the time, a Wi-Fi connection must be made by using the network settings. (Page 46) [Settings] menu > [Region] screen 1 1 General Settings Item Description Timezone Allows you to select the time zone. Enable NTP Allows you to select whether to activate/deactivate NTP.
Using Yamaha CS Manager to specify detailed settings Updating the firmware In the [Update] screen, the firmware can be updated. NOTE This product is designed to allow the firmware of the device to be updated in order to improve operability, add functions and fix problems. We recommend updating the device firmware to the latest version. Prepare the file for the latest firmware according to step 1 in “Updating the device firmware” (page 7).
Using Yamaha CS Manager to specify detailed settings Configuration In the [Configuration] screen, the device settings can be reset or the device can be restarted. [Tools] menu > [Configuration] screen 1 2 1 Reset Defaults Item Description Network settings To reset the network settings, select this, and then click the [Reset Defaults] button. Restore factory defaults To return the device to its factory default settings (initialize), select this, and then click the [Reset Defaults] button.
Using Yamaha CS Manager to specify detailed settings Logs In the [Logs] screen, log information can be downloaded. If you contact our support desk with a problem that you have encountered, you may be asked to download the log to be analyzed for the cause. [Tools] menu > [Logs] screen 1 1 Logs Item Download Logs Description Click to save the log file. Browse to the location where the log file is to be downloaded and saved.
Appendix Main specifications General specifications Product type Video conference system Dimensions 261 mm (W) × 76 mm (D) × 51 mm (H) Weight 0.6 kg Power supply AC adaptor CW2002100 Input voltage: 100 V – 240 V Input frequency: 50 Hz/60 Hz Input current: 1.2 A Output voltage: 20 V DC Output current: 2.1 A Maximum power consumption 15.
Appendix Connectivity USB Type-C USB 2.0/3.2 Gen 1, UAC 2.0, UVC 1.1, DisplayLink HDMI Version 1.4 Resolution: 720 × 480, 1280 × 720, 1366 × 768, 1920 × 1080 Frame rate: 30 fps HDCP: Version 1.4 HDMI-CEC: Power control, Input selection Common Version 5.0 Supported profiles: HFP(1.7), A2DP, AVRCP, BLE Supported codec: CVSD, SBC, mSBC Wireless output: Class 1 Maximum communication distance: 10m (32.8 ft) (no obstacles) Radio frequency (operational frequency): 2,402 to 2,480 MHz U.K.
Appendix User interface Function button Factory default settings, Remote control pairing Remote control Power supply, Microphone mute × 2, Speaker volume, Camera ePTZ, Smart framing ON/OFF, Camera preset × 2, On-screen display menu control On-screen display menu Meeting area, Smart framing mode, Camera preset, Microphone, Speaker, Bluetooth People presence detection Auto wakeup Yamaha CS Manager Supported OS: Windows11, Windows10 (64-bit), macOS 12, macOS 11, macOS 10.
Appendix Returning to factory default settings (factory reset) This device can be returned to its factory default (initial settings) using either of the following methods. • Initializing by using the device • Initializing by using Yamaha CS Manager NOTE The log information will be erased when the device is returned to its factory default settings (factory reset). We recommend downloading the log information before performing a factory reset due to a problem.
Yamaha Global Site U.S.A. and Canada https://uc.yamaha.com/ Other Countries https://www.yamaha.com/ Yamaha Downloads U.S.A. and Canada https://uc.yamaha.com/support/ Other Countries https://download.yamaha.
