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NUAGE Firmware Update Guide 1

NUAGE Firmware Update Guide

Thank you for choosing a Yamaha product.

This guide explains how to update the NUAGE series (Nuage Fader, Nuage Master, and Nuage I/O) firmware and its

built-in Dante module firmware.

■ Precautions (Please be sure to read this section first!)

・ The user assumes full responsibility for the update.

・ Update the firmware components one unit at a time.

・ Please note that the device may be damaged if you fail to follow these instructions properly, or turn off the

device or disconnect the cable while the update is in progress.

・ If the update fails, and the device still does not operate correctly even after you execute the update once again,

please contact your Yamaha dealer.

・ Yamaha Corporation owns exclusive copyrights for the NUAGE series firmware, its update program, and the

update guide.

・ Audinate owns exclusive copyrights for the Dante firmware and its update program.

・ It is prohibited to duplicate or modify the firmware, software or guides, in part or in their entirety, without

permission from the copyright owner.

・ The screen shots in this guide are for use with this update procedure only and may be different from the actual

screen shots.

・ Audinate®, the Audinate logo and Dante® are registered trademarks of Audinate Pty Ltd.

・ The company names and product names in this document are the trademarks or registered trademarks of their

respective companies.

Summary of content (8 pages)

PAGE 1
NUAGE Firmware Update Guide Thank you for choosing a Yamaha product. This guide explains how to update the NUAGE series (Nuage Fader, Nuage Master, and Nuage I/O) firmware and its built-in Dante module firmware. ■ Precautions (Please be sure to read this section first!) ・ The user assumes full responsibility for the update. ・ Update the firmware components one unit at a time.
PAGE 2
■ Checking the version number You can check the NUAGE series firmware version number from the NUAGE Workgroup Manager. You can also check the Dante firmware version number from the Dante Controller.
PAGE 3
■ Preparing for the update You will need the following items ready to execute the update procedure. ● A computer in which TOOLS for NUAGE and Dante Controller are properly operating. ● An Ethernet cable (CAT5e or higher recommended. Straight or cross.) ● Firmware (Dante firmware is contained in the same compressed file as Nuage I/O firmware.) Download the latest firmware from the following URL. https://www.yamahaproaudio.
PAGE 4
■ Update procedure sequence Update each firmware component in the following sequence. If you plan to update multiple NUAGE series units, repeat the procedure described in “Update” for each unit in sequence.
PAGE 5
■ Updating the NUAGE series firmware Described below are the procedures to update the NUAGE series unit firmware. Uncompress the compressed file you downloaded in advance. 1. Double-click the NUAGE Workgroup Manager icon in the system tray (Windows) or menu bar (Mac) to open NUAGE Workgroup Manager. 2. Add the device for which you want to update the firmware to the Workgroup area in the upper half of the window. 3. After communication has been established, display the property of the updating device.
PAGE 6
■ Updating the Dante firmware Described below are the procedures to update the Dante module firmware integrated in the Nuage I/O unit. When updating Nuage I/O and Dante firmware needs to be updated, execute the following procedures. 1. Connect the Dante [PRIMARY] connector on the rear panel of the Nuage I/O unit to the Ethernet connector on the computer using an Ethernet cable. Be sure to directly connect the computer and the Nuage I/O unit, and do not connect any other Dante device to the computer. 2.
PAGE 7
■ About Failsafe Mode During normal operation, software must be loaded from a flash memory drive during operations to use the Dante module integrated in the Nuage I/O. However, data in a flash memory drive may occasionally become corrupted, as with any other storage device. In many cases, such data corruption is caused by turning the Nuage I/O power off during firmware upgrading. The Dante module has a specially protected flash drive section in order to recover from such a condition.
PAGE 8
5. Use the Dante Updater to recover the Dante module. For the recovery procedure using the Dante Updater, refer to the “Dante Firmware Update Guide.” 6. Update the Dante firmware. Update the Dante module firmware as described in the section “■ Updating the Dante firmware.” 7. Restart the Nuage I/O. Now recovery and firmware update are completed.