TravelMate C110 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.46Z01.
Revision History Please refer to the table below for the updates made on Travelmate C110 service guide.
Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI TravelMate C110
Table of Contents Chapter1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Touch Pad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Touch Pad FPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the LCD Support Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T Intel® ultra low-voltage Pentium® M processor up to 900MHz CPU with on-die 1MB cache. CPU is lower power, fully static and with SMI feature. T Intel® Centrino™ Mobile Technology T 64-bit memory bus T High-capacity, Enhanced-IDE hard disk T Li-Ion main battery pack T Power management system with ACPI (Advanced Configuration Power Interface) T 10.
Expansion T One type II CardBus PC Card slot T Upgradeable memory T DockMate V Keyboard and Pointing Device T 84-/85-/88-key international language keyboards T Ergonomically-centered touchpad pointing device with scroll function T One type II CardBus PC Card slot T Acer 100 pins standard docking connector T One RJ-45 jack for 10/100BaseT LAN T One RJ-11 data/fax modem jack T One DC-in jack (AC adapter) T One external monitor port T One audio line-in/microphone-in jack T One line-out
System Block Diagram CPU PIV Banias ULV 900MHz/1GHz CLOCK Generator ICS950813CG uFCBGA HOST BUS 100 MHz DDR DRAM CRT DDR 266 Montara-GM Socket *2 LCD Hub I/F HDD IDE BUS Ultra PCI BUS R5C551 CARDBUS & 1394 ICH-4 DMA-100 NS87392 KBC M38859 MINIPCI 802.11b 802.11a USB1.1 SIO BIOS ROM DEBUG PORT MII LAN PHY 82562ET RJ-45 AC-LINK Line Out 49LF004-334C USB2.0 PORT FIR DIGITIZER TFDU6102 TOUCH PAD INT KB IEEE 1394 CONNECTOR USB2.
Board Layout Top View 7 1 2 3 4 5 6 8 9 10 11 12 13 14 15 16 17 18 19 27 26 25 24 23 20 22 21 4 1 AC adapter connector 15 Line-in port 2 LCD cover switch connector 16 Line-out port 3 VGA port 17 Memory slot 1 4 RJ11 and RJ45 connectors 18 Please refer to below for SW settings 5 LCD coaxial cable connector 19 RTC battery connector 6 LED/Inverter board connector 20 Debug purpose only 7 Fax/Modem board connector 21 FIR connector 8 Keyboard cable connector 22 Interna
Bottom View 1 5 2 3 4 1 Memory slot (DM2) 4 ICH-4 (South Bridge) 2 MiniPCI wireless module connector 5 Power switch 3 Modem cable connector Chapter 1 5
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View # 6 Item Description 1 Two-way latch Use to latch the LCD screen in both normal mode and tablet mode. 2 Display screen Also called LCD (liquid-crystal display), diplays computer output. Input-capable with the aid of the EMR stylus. 3 Convertible hinge Hinges the LCD screen in place when switching from PC mode to tablet mode and vice versa.
# Chapter 1 Item Description 13 Page down buttons Use to scroll one page down in tablet mode. This button can also be used to emulate the Tab button by first pressing the Fn button and then this button. This button can be configured by the user. 14 Page up buttons Use to scroll one page up in tablet mode. This button is used to rotate the display by first pressing the Fn button and then this button. This button can be configured by the user.
Left Panel # 8 Item Description 1 Screen Support Supports the LCD screen, press and release before switching from PC mode to tablet mode and vice versa. 2 Power jack Connects to an AC adapter 3 Hard disk bay Houses the computer’s hard disk (secured by a screw).
Right Panel # Chapter 1 Item Description 1 EMR Stylus Electormagnetic resonance (EMR) stylus that is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screen. 2 PC Card eject button Ejects the PC Card from the slot. 3 PC Card slot Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card. 4 Power switch Turns on the computer power. 5 Speaker/Headphone-out jack Connects to audio line-out devices (e.g., speakers, headphones).
Rear Panel # 10 Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock. 2 Port replicator Connects to the EasyPort port replicator for one-step connection and disconnection of external devices. 3 Modem jack Connects to a phone line. 4 Network jack Connects to an Ethernet 10/100-based network 5 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors at 1024x768 resolution.
Bottom Panel # Chapter 1 Item Description 1 Memory compartment Houses the computer’s main memory. 2 Battery lock/unlock latch Locks and unlocks the battery bay. 3 Battery release latch Unlatches the battery to remove the battery pack. 4 Battery bay Houses the computer’s battery pack. 5 Hard disk anti-shock protection Protects your hard disk against accidental shock and vibration. 6 Personal identification slot Insert an identification card to personalize your computer.
Indicators The computer has seven easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon 12 Function Description Num Lock Lights when Num Lock is activated. Caps Lock Lights when Caps Lock is activated. Battery Charge Lights when the battery is being charged.
Launch Keys Located at the top of the keyboard are four launch keys used to launch frequently used applications The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Function Description P1 This button is user-programmable. P2 This button is user-programmable. E-Mail The mail button is used to launch the email application. Web browser By default, is used to launch your Internet browser.
Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.
Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold j while using cursorcontrol keys. Hold Fn while using cursor-control keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j+ + M (Undoes Minimize All) + R (Displays the Run...dialog box) Application key 16 Opens a context menu (same as a right-click).
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Setup Accesses the notebook’s configuration utility.
Hot Key Fn-z 18 Icon Function Brightness down Description Decreases the screen brightness.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel® ultra low voltage Pentium® M processor up to 900MHz CPU with ondie 1MB L2 cache CPU package uFC-BGA package CPU core voltage 1.004V/0.844V CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Acer BIOS Version R01-A0x BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32-pin TSOP Supported protocols ACPI 1.0b/2.0, SMBIOS 2.3.1, IEEE 1394 1.0, IrDA V1.0, PCI 2.2, PnP BIOS 1.
Memory Combinations Slot 1 64 MB Slot 2 Total Memory 0 MB 64 MB 0 MB 64MB 64 MB 64 MB 64 MB 128 MB 128 MB 0 MB 128 MB 0 MB 128 MB 128 MB 128 MB 128 MB 256 MB 256 MB 0 MB 256 MB 0 MB 256 MB 256MB 256 MB 128 MB 384 MB 128 MB 256 MB 384 MB 256 MB 256 MB 512 MB 512 MB 0 MB 512 MB 0 MB 512 MB 512 MB 512 MB 128 MB 640 MB 128 MB 512 MB 640 MB 512 MB 256 MB 768 MB 256 MB 512 MB 768 MB 512 MB 512 MB 1 GB Above table lists some system memory configurations.
Modem Interface Item Specification Module Ambit T60M283.10 MDC Ambit T60M665.00 Fax modem data baud rate (bps) 14.4K 14.4K Data modem data baud rate (bps) 56K 56K Supports modem protocol V.
CD-ROM (6X) Interface Item Specification Vendor & model Name AOpen SC-924U Performance specification With CD Diskette Transfer rate (KB/sec) Sustained: Max 900KBytes/sec Disc data capacity 12cm Disc: 540MBytes (Mode 1), 630MBytes (Mode 2) 8cm Disc: 180MBytes (Mode 1), 210MBytes (Mode 2) Interface USB1.
Video Memory Item Specification Fixed or upgradeable Fixed Video memory size 8 MB Video Resolutions Mode (for both LCD and CRT) 8 bits (256 colors) Resolution 16 bits (High color) 24 bits (True color) 640x480 Yes Yes Yes 720x480 Yes Yes Yes 800x600 Yes Yes Yes 848x480 Yes Yes Yes 1024x768 Yes Yes Yes 1280x1024 (CRT only) Yes Yes Yes 2048x768 (CRT only) Yes Yes No USB Port Item Specification USB Compliancy Level 1.1/2.0 UHCI USB 1.1 OHCI USB 2.
System Board Major Chips Item Controller System core logic 855-GM Super I/O controller ICH4-M Audio controller CS4299-XQ Video controller 855-GM Hard disk drive controller ICH4-M Keyboard controller Mitsubishi M38857 RTC ICH4-M Keyboard Item Specification Keyboard controller Mitsubishi M38857 Keyboard vendor & model name Darfon A5001 (84) / A500G (85) / A500J (88) Total number of keypads 84/85/88-key Windows 98 keys Yes Internal & external keyboard work simultaneously Yes Battery
DC-AC LCD Inverter Item Specification Vendor & model name Ambit T62l227.00 Input supply voltage (V) LCDBATOUT 8.5V ~ 21V Input signal voltage Front Panel Back: 2.0 ~ 3.6V=ON, -0.3 ~ 0.8=OFF# Output current (mA) Min.: 0.6 +/- 0.6 (mA) Max.: 5.3 +/- 0.
Electronic Stylus Item Specification Operating humidity +20 ~ +80% (no condensation) Storage humidity +20 ~ +80% (no condensation) Digitizer Unit Item Specification Vendor WACOM Model number SU-001-01 Supply voltage -0.3 ~ +4.0 V Input voltage of signals -0.3 ~ Supply voltage +0.3 V High level output currency -5 mA Low level output currency -10 mA Weight Approximately 47.
AC/DC Adapter Item Electrostatic discharge (ESD) Specification +/-4KV (at air discharge, no allowed errors.) +/-8KV (at air discharge, restart & damage errors are not allowed) +/-15KV (at air discharge, restart & damage errors are not allowed) +/-4KV (at contact discharge, no allowed errors.
Environmental Requirements Item Non-operating Specification 20% to 90% RH, non-condensing (storage package) Vibration Operating (unpacked) 5 ~ 25.6Hz: 0.38mm (peak to peak) 25.6 ~ 250Hz: 0.5G Non-operating (unpacked) 5 ~ 27.1Hz: 0.6G 27.1Hz ~ 50Hz: 0.4mm (peak to peak) 50 ~ 500Hz: 2.0G Non-operating (packed) 5 ~ 62.6Hz: 0.51mm (peak to peak) 62.6 ~ 500Hz: 4G Mechanical Specification Item Specification Dimensions 257 (W) x 216 (D) x 29.7 (H) Weight 3.2 lbs with 10.
I/O Address Map I/O Address 0092-0092 Function Motherboard resources 00A0-00A1 Programmable interrupt controller 00B0-00B3 Motherboard resources 00C0-00DF Direct memory access controller 00F0-00FF Numeric data processor 01F0-01F7 Primary IDE channel 0274-0277 ISAPNP Read Data Port 0279-0279 ISAPNP Read Data Port 02C8-02CF Motherboard resources 02F8-02FF Acer Laptop Fast Infrared port 03B0-03BB Silicon Motion Lynx3DM 03C0-03DF Silicon Motion Lynx3DM 03F6-03F6 Primary IDE channel 03F
IRQ Assignment Map Interrupt Channel Function IRQ0 System timer IRQ1 Keyboard IRQ2 Cascade IRQ3 FIR (Serial port) IRQ4 Reserved for Serial port 2 IRQ5 Reserved for PCMCIA R2 card IRQ6 COM1 (Serial port) for Digitizer IRQ7 LPT (Parallel port) IRQ8 CMOS/RTC IRQ9 SCI IRQ used by ACPI bus IRQ10 SMBus (PIRQB#), Audio (PIRQB#), Modem (PIRQB#), LAN (PIRQE#), CardBus (PIRQE#), IEEE1394 (PIRQF#), IRQ11 USB1.1 (PIRQA#, PIRQC#, PIRQD#), VGA (PIRQA#), USB2.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (while the TravelMate logo is being displayed).
System Information The System Information screen displays a summary of your computer hardware information. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit CPU Type Intel(R) Pentium(R) M processor 900MHz System Memory 640 KB Extended Memory XXXXXX KB HDD1 Serial Number XXXXXX System BIOS Version R01-XXX VGA BIOS Version XXXX KBC Version: 02.13.
Main System Settings The Main System Settings screen allows you to set the system date and time.
Parameter Startup Screen Description Display OEM logo picture screen during boot up. Options: Enable or Disable Help: Enable to show the graphic picture screen on boot up. Boot on LAN Options: Enable or Disable. Help: When set to enabled, system will boot on LAN. Notice: Need to restart system for enabling Boot-on-LAN function. Hotkey Beep Options: Enable or Disable Help: Enable or Disable Hotkey Beep.
Advanced System Settings The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot Exit Item Specific Help >IDE Primary Master [HITACHI_DK23EA-60] >I/O Device Configuration Legacy USB Support [Enabled] IDE Primary Master Drive.
IDE Primary Master The IDE Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION: The parameters in this screen are for the advanced users only. Typically, you do not need to change the values in this screen. The default setting of Auto optimizes all the settings for your hard disk.
I/O Device Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The I/O Device Configuration screen assigns resources to basic computer communication hardware.
Parameter Interrupt Description Sets the IRQ of the Com operation. Options IRQ3, IRQ4 Help: Set the base I/O address for serial port A. DMA Channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if operation mode is set to ECP. DMA1 or DMA3 Help: Set the DMA channel for the parallel port. Parallel Port Enables or disable the parallel port. Enabled, Disabled or Auto The parallel port is a PnP device.
System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Set Supervisor Password [Enter] Set User Password [Enter] Password on boot [Enter] Set Primary Hard Disk Password [Enter] F1 Help Esc Exit Select Item Select Menu Supervisor password controls the access to the whole setup utility.
Setting a Password Follow these steps: 1. Use the cursor w/y keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the e key. The password box appears: 2. Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. Press e. Retype the password to verify your first entry and press e. 4.
Boot Options Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot device without entering BIOS SETUP utility. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Removable Devices +Hard Drive Keys used to view or configure devices: CD-ROM Drive !D2D Recovery expands or collapses devices with a + or -. and moves the device up or down.
Exit Setup This menu contains exit options. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit Select Item Select Menu Exit System Setup and save your changes to CMOS. F5/F6 Change Values F9 Setup Defaults Enter Select >Sub Menu F10 Save and Exit The following table describes the parameters in this screen.
Multi-Boot Menu Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. Boot Menu 1. 2. Removeable Devices +Hard Drive 3. CD-ROM Drive 4. D2D Recovery* NOTE: * If D2D Recovery function is not available, then this item will be disappeared NOTE: ** If users disable the “Boot from LAN” option in BIOS SETUP utility, then this item will be disappeared.
Setting a Password Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on, Hard Disk, or Resume) and press the z / x key. The password box appears: 2. Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. Press e. Retype the password to verify your first entry and press e. 4.
You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes. Load Default Settings If you want to restore all parameter settings to their default values, select this menu item and press e.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options Use the IFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility. System Utility Diskette This utility diskette is for the Acer TravelMate C110 notebook machine.
Running PQA Diagnostics Program PQA Vx_x Result Diag SysInfo Option xx-xx-xx Exit Press z / xto move around the main menu. Press e to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
The screen below appears if you select Multi Test. PQA PQA Diag Diag Vx_x Vx_x Result Result Diag Diag ONE One MULTI Multi FULL QUICK SysInfo SysInfo xx-xx-xx xx-xx-xx Option Option Exit Exit TEST TEST TEST TEST TEST TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press e. After you specify the number of tests to perform, the screen shows a list of test items (see below).
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers Flat-bladed screw driver or plastic stick NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 50 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Screw List Item 52 Description A Screw M2.5 X L6 (Black) B Screw M3 X L4 (Silver) C Screw M2 X L4 ((Black) D Screw M2 X L4 (Silver) E Screw M2 X L4.
Removing the Battery Pack 1. Push the battery lock latch forward to unlock the battery. 2. Push the battery release latch to release the battery. 3. Remove the battery.
Removing the Wireless LAN Module 54 1. See “Removing the Battery Pack” on page 53 2. First remove the two screws as shown here, and then lift the DIMM cover up. 3. Detach the gray and black RF cables from the wireless LAN module. 4. Push the two latches on both sides of the socket to release the wireless LAN module. Remove the wireless LAN module..
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 53 2. Remove the screw of the HDD cover, then remove the HDD cover. 3. Pull and slide out the HDD module from its bay. Disassembling the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Hard Disk Drive Module” on page 55 3. Remove the one silver screw, and then detach the HDD module out from the HDD case. Detach the HDD connector from the HDD. .
Disassembling the Main Unit Removing the Middle Covers 1. See “Removing the Battery Pack” on page 53 2. First, push outward the middle cover as shown here, and then detach the other middle cover on the rear of the unit. Removing the Keyboard 56 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. Remove the three screws, lift the keyboard upward, and then put it on the upper case as shown here. 4.
Removing the DIMM Upper Plate 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. Remove the two screws, and then detach the DIMM upper plate from the heat sink plate. Removing the Internal Memory Module 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “Separating the Upper Case from the Lower Case” on page 60 5.
5. Disconnect the modem cable and the bluetooth cable from the modem board, and then . Removing the LCD Module 58 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. Remove the two screws as shown here, and then disconnect the LCD coaxial cable from the main board. Disconnect the inverter cable from the main board 5. Pull up the two RF cables with the tweezers gently. Remove the two screws and the other two on the center hinge.
NOTE: We would like to hightlight the correct way to rotate the LCD module here. Please note that the LCD module can only be rotated at 180 degrees. Rotating the LCD module in the wrong direction may cause the damage to the cables. 1. Pressing the two LCD support knobs inward, rotate the LCD module clockwise at 180 degrees. l 2. To rotate the LCD module back to its original position, rotate the LCD module counterclockwise at 180 degrees. Press the two LCD support knobs to secure the LCD module well.
Separating the Upper Case from the Lower Case 60 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. Disconnect the RTC battery cable and the speaker cable from the main board. 6. Disconnect the touch pad cable and the cover switch cablefrom the main board with a plastic flat screwdriver. 7.
9. Separate the upper case from the lower case. Removing the RTC Battery 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Separating the Upper Case from the Lower Case” on page 60 6. Remove the tape and then detach the RTC battery from the upper case carefully. Removing the Speaker 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3.
Removing the Touch Pad Module 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Separating the Upper Case from the Lower Case” on page 60 6. First release the latches in the way as shown here. Snap off the touch pad module from the upper case carefully. 7. Turn the touch pad board over, put it on the upper case, and then disconnect the touch pad cable from the touch pad board.
Removing the LCD Support Knobs 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Separating the Upper Case from the Lower Case” on page 60 6. Remove the two screws as shown, and then use a plastic flat screwdriver to help remove the left and right LCD support knobs consecutively .
Removing the Main Board 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Separating the Upper Case from the Lower Case” on page 60 6. Remove the four screws as shown below, and then remove the main board from the lower case with caution.. Removing the Thermal Plate 64 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.
Removing the PCMCIA Socket 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Separating the Upper Case from the Lower Case” on page 60 6. See “Removing the Main Board” on page 64 7. See “Removing the Thermal Plate” on page 64 8. Remove the four screws, and then detach the PCMCIA socket from the main board. . Removing the Modem Cable 1. See “Removing the Battery Pack” on page 53 2.
Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. Remove the stylus and the two video capture kit covers. . 6. Remove the three LCD screw cushions and then the three screws on the LCD bezel.. 7. Snap off the LCD bezel carefully, and then detach the LCD bezel from the LCD module .
Removing the LCD Hinges with the Center Hinge 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Removing the LCD Bezel” on page 66 6. Pull the cables out from the center hinge, remove the two screws, push the cables out through the center hinge and then remove the LCD hinges together with the center hinge from the LCD panel. Removing the Button Board & Inverter Board 1.
Removing the Main and Auxiliary Antenna 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Removing the LCD Bezel” on page 66 6. Remove the one silver screw and the other two silver screws as shown below. Detach the main antenna at the top and auxiliary antenna at the bottom from the LCD module.
7. Remove the tape, disconnect the coaxial cable, and then remove the coaxial cable from the LCD carefully. Removing the Sensor Board 1. See “Removing the Battery Pack” on page 53 2. See “Removing the Middle Covers” on page 56 3. See “” on page 56 4. See “.” on page 58 5. See “Removing the LCD Bezel” on page 66 6. See “Removing the LCD” on page 68 7. Remove the two golden screws, remove the tapes and then detach the sensor board from the LCD carefully. .
70 TravelMate C110
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See “System Diagnostic Diskette” on page 46 for details. 1.
Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page 46 for details.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 84. If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error 3. IDE Secondary Channel Master Drive Error 010 Memory Error at XXXX:XXXX:XXXXh (R:XXXXh, W:XXXXh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 Incorrect password specified, system disabled.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 73. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 73.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence See “Thermal Utility” on page 46. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 73): 84 1.
Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 46 VPD Checksum Error Reboot the system and then retest with this diskette. BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model. Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery, and reboot system.
Index of PQA Diagnostic Error Code, Message Error Code Message 16XXX Backup battery error 01XXX CPU or main board error Action in Sequence Backup battery Reload BIOS default setting.
Chapter 5 Jumper and Connector Locations Top View MDC1 U11 CSW1 CRT1 RJ1 LCD1 KB1 DOCK1 CPU1 INV1 DCIN1 USB1 HDD1 USB2 1394 LIN1 TPAD1 BAT1 SPK1 HP1 DM1 SW1 RTC1 CBUS2 U25 MIC1 IR1 PCB 02225-SB DCIN1 AC adapter connector LIN1 Line-in port CSW1 LCD cover switch connector HP1 Line-out port CRT1 VGA port DM1 Memory slot 1 RJ1 RJ11 and RJ45 connectors SW1 Please refer to below for SW1 settings LCD1 LCD coaxial cable connector RTC1 RTC battery connector INV1 LED/Inverter board
SW1 Settings SW4 Setting Switch 1 ON: Disable password check OFF*: Enable password check Switch 2 ON: Enable BootBlock Erasable OFF*: Disable BootBlock Erasable NOTE: *: Default setting 88 TravelMate C110
Bottom View MINI1 DM2 PWRSW1 TRING1 U63 DM2 Memory slot U63 ICH-4 (I/O controller) MINI1 MiniPCI wireless module connector PWRSW1 Power switch TRING1 Modem cable connector Chapter 5 89
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C110. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Exploded Diagram 92 TravelMate C110
Picture No. Partname Description Memory NS MEMORY SODIMM 128MB PC133 SODIMM 128M W17128A4NC8602A STYLUS ASSY SLIM PEN MP-200-00B WACOM STYLUS STYLUS PEN UP-714E-36A WACOM LCD MODULE 10.4” TOSHIBA ASSY HYDIS LCD W/ANTENNA P=1 LCD 10.
Picture No.
Picture No.
Picture No. Partname Description NS LCD PANEL W/CAMERA RUBBER & HINGE ASSY & LOGO & RUBBER FOOT ASSEMBLY PANEL A1+ 1 HINGE ASSEMBLY ASSEMBLY HINGE TM 100 NS LCD BEZEL W/ICON LABEL & LATCH & NAME PLATE & WARNING LABEL ASSY BEZEL A1 PLUS LCD LATCH ASSEMBLY LCD LATCH FRONT COVER ASSEMBLY FRONT COVER I/O RUBBER COVER USB PORT RUBBER COVER RUBBER USB DOOR LCD SUPPORT KNOB LEFT ASSEMBLY LCD SUPP KNOB LEFT LCD SUPPORT KNOB RIGHT ASSEMBLY LCD SUPP KNOB RIGHT MODEM BOARD AMBIT/T60M283.
Picture No. Partname WIRELESS LAN BOARD 802.11B INTEL 2100 (MINI PCI) Description LAN WIRELESS INTEL 2100 802.11B WIRELESS LAN BOARD 802.11A/B INTEL 2100 (MINI PCI) TOUCHPAD BOARD SYNAPTIC TOUCHPAD SYNAPTICS/TM41P356 NS BUTTON BOARD BARBET (TM C100) BUTTON BOARD NS INVERTER BOARD & BUTTON BOARD CABLE ASSY 10.4” AMBIT INVERTER 10.4” XGA T62I227.
Picture No. Partname Description Keyboard 16 KEYBOARD 84KEY DARFON NSKA5002 TAIWAN KB DF/NSK-A5002 TAIWAN(84) KEYBOARD DARFON NSK-A5201 US KB DARFON NSK-A5201 US SPEAKER NS SPEAKER SPEAKER W/CABLE A1+ NS CPU HEATSINK ASSY CPU HEAT PLATE A1+ 12 DIMM PLATE UPPER W/SCREW ASSEMBLY DIMM UPPER PLATE 13 HDD 60G HITACHI DK23EA-60 HDD 60G/HITACHI DK23EA-60 HDD 40G FUJITSU MHS2040AT HDD 40G/FUJ MHS2040AT A1(8004) FDD 1.
Picture No. Partname Description COMBO Drive COMBO 24X 1394 AOPEN ESV-189I W/LOGO COMBO 1394 24X ESV-189I W/ LOGO BLUETOOTH ANTENNA ANTENNA BLUETOOTH FOR A1 PLUS WIRELESS ANTENNA ASSEMBLY 802.11A/B ASSY 802.
Picture No. Partname Description NS CARDBUS DUMMY CARD TM C100 CARDBUS DUMMY CARD TM C100 NS CAMERA RUBBER RUBBER CAMERA A1 NS SCREW SCRW HEX NUT W/WASHER #4 NI BT NS SCREW SCREW DIMM COVER STEEL NAGANO-1 NS SCREW SCREW M2X4(BLACK) NS SCREW SCREW M2.5*X4L (NYLOCK) BLACK ZN NS SCREW SCREW M2.5X6 NS SCREW SCREW M2.5*4 (BLACK) NS SCREW SCREW MACH WAFER M2*L4.5 ZN NS SCREW SCREW M3X4 (86.9A524.4R0) NS SCREW SCREW M2X2.
Appendix A Model Definition and Configuration Model Number Definitions Model Number LCD CPU Memory HDD CD/DVD Battery 110T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM 1x Li-Ion 110T 10.4” XGA PM 900 6256MB 30GB 24x CD-ROM 1x Li-Ion 110T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM 1x Li-Ion 110T 10.4” XGA PM 900 256MB 40GB 24x CD-ROM Li-Ion 110T 10.4” XGA PM 900 256MB 40GB 24x CD-ROM Li-Ion 110T 10.4” XGA PM 900 256MB 40GB 24x CD-ROM Li-Ion 110T 10.
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Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing depatment. All of it’s system functions are tested under Windows XP environment. Refer to the following list of components, adapter cards and peripherals which have passed this test. Regarding configuration, combination and test procedures please refer to the TravelMate C110 Compatibility Test Report released by Acer Mobile System Testing Department.
Microsoft Windows XP Environment Test Item Processor Specifications Banias 900MHz Banias 800MHz LCD Har Disk Drive 10.4” Toshiba Hitachi 60GB Fujitsu 40GB Memory Infineon 512MB DDR Nanya 256MB DDR Keyboard US(84) Battery Sanyo(Li) Adapter ADT 3P 50W PA 1600-06AC Inverter Ambit Touchpad Synaptics Modem Ambit Modem Ambit 802.11a/b Ambit 802.11a/b Intel 802.11b Intel 802.
Item Token Ring Card Specifications IBM Token Ring 16/4 Adapter II IBM Turbo 16/4 Token Ring 85H3677 Olicom Token Ring GoCard OC-3221 I/O Peripherals I/O Display‘ Acer 211c 21” ViewSonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” 9514-B03 Compaq Color Monitor V70 NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector NEC MultiSync MT-1040 I/O - Legacy (Parallel) Printer / Scanner Canon BJC-600J Epson Stylus Color 740 Parallel Interface HP Deskjet 890C HP DeskJet 880C Parallel Interf
Item I/O - USB Storage Drive Specifications Logitec CDRW + DVDROM combo USB interface Iomega USB Zip 250MB Argosy Ultra slim CDRW (usb 2.0) Plextor Burn-Proof CDRW (usb 2.0) PX-S88TU Fujitsu MO-1300 1.3G (usb 2.0) Fujitsu 20G HDD (usb 2.0) t4988618913874 Sony DVDROM (usb 2.0) IO-Data DVDROM (usb 2.
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
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Index A I/O voltage 19 package 19 type 19 AC Adapter 26 ACPI 1.0a 19 AFLASH Utility 46 D DIMM 19 APM 1.
I P I/O Address Map 28 Panel 6 Indicators 12 Bottom 11 left 6 Rear 9 right 9 Intermittent Problems 83 IrDA 23 IRQ Assignment Map 30 parallel port J setting in BIOS Utility 37, 38 Password Setting Jumper and Connector Locations 87 Hard Disk Password 44 Power-On Password 44 Setup Password 44 Top View 87 K PC Card 12, 23 PCMCIA 23 Keyboard 24 Power Management 27 Removing 56 Power System Check 73 Keyboard or Auxiliary Input Device Check 73 Battery Pack 75 Power Adapter 74 L L2 cache 19 PQA 4
touchpad USB 23 hotkey 17 utility Touchpad Check 75 TouchPad Module Removing 62 Troubleshooting 71 BIOS 31–45 V Video 22, 23 Resolutions 23 U Video controller 24 Undetermined Problems 84 Index 111
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