User Manual

138
Troubleshooting
Reboot
From the Web UI, click on the “Restart Device” button on the home page and
confirm the selection to reboot the system. Or from the Service Application,
select “Restart system” in the Configuration Menu.
Removing the CS-700 device from power by disconnecting the Power connector
will also shut down the unit. Reconnecting the unit will power it up again.
Finally, pressing the “Volume down” and “Bluetooth” areas for 5 seconds will
also reboot the unit.
The Center Position Status LED should glow various colors during the boot
process, and complete with White showing. The unit will sound a chime
nearing the end of the booting process. Wait several minutes for reboot to
complete, and for DHCP to assign an IP address.
Restore Factory Defaults
From the Web UI or the Service application, open the “Configuration” menu
under the “Tools” menu. On the bottom of the page, under the header “Reset
Defaults”, select the areas you wish to reset, then click the “Reset Defaults”
button on the right side of the page.
Pressing and holding the “MIC mute” and “Bluetooth” buttons simultaneously
on the front panel for 5 seconds will also restore to factory defaults.
Cannot Access Web UI
Check that the IP Address being used is correct. The IP Address of the CS-700
device is provided by simultaneously pressing and holding the “Volume-UP”
and “Bluetooth” buttons on the front panel for five seconds. The CS-700 unit
will announce the currently assigned IP Address. Input the whole IP Address,
including periods, into the URL bar of the browser to access the Web UI. Verify
this address is not conflicting with anything else on the network.
Please note that if “https” is selected for the web interface, browsers might
provide warnings as no known certificate can be provided. Ignore these
warnings to access the web interface.
If no IP Address is assigned, check that DHCP service is enabled on the
network. If the application is set for NON-DHCP service, than IP Address