User Manual

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configuration will need to occur through the Service Application with a directly
attached PC. See the section on Service Application.
If access issues continue, reboot the unit and re-verify that a valid IP Address
is assigned by the network following several minutes of boot-up using the
method described above.
Lost Password
If the Web-UI and Service application password has been changed from factory
default (7386), and the new password has been lost – access to the unit can be
recovered in two ways.
1. Use Option-66 and TFTP server with provisioning file to reset the
password. See section on Provisioning Server and Provisioning File to
understand how to perform this operation. This will only work if the CS-
700 unit is configured to attempt automatic provisioning (factory
default). If the unit has automatic provisioning disabled, this method will
not work.
2. Pressing and holding the “MIC mute” and “Bluetooth” buttons
simultaneously on the front panel for 5 seconds will restore to factory
defaults. It allows accessing with the factory default password (7386).
Please note this way loses all configured parameters.
Low Camera Image Quality (Far-end video)
Several factors can contribute to low-image quality delivered to the far-end of
the video conference. The CS-700 is the physical end-point of a system of
components that connect each-end of a video conference. All components in
the chain must be validated to ensure the highest quality video is ultimately
received. Several factors along the system chain include the following:
• USB Connection from CS-700 to the local PC device. This link must be at
full 3.0 specification to ensure sufficient bandwidth necessary to support
HD-video transfers.
o This connection must be point-to-point; no USB HUBs.
o This connection must use the USB 3.0 cable provided with CS-
700, or if an extension is used, make sure that ONLY pre-approved
extension cables are used.
o The PC Port must support USB 3.0 for optimal video performance
• UC Software Video Management. Many Unified Communications Systems
will often manage the transmitted video quality across the network to a
lower-than-HD level to enhance reliable delivery. While CS-700 will