For Disklavier E3 and DKC-850 Users powered by RemoteLive™ User’s Guide This service is available for U.S. customers only. Ver.1.
Table of Contents Introduction ��������������������������������������������������������������������������������������������������������������4 Names of Parts and Their Functions �������������������������������������������������������������4 Control Unit (Front) ������������������������������������������������������������������������������������������4 Control Unit (Rear) �������������������������������������������������������������������������������������������5 Remote Control ������������������������������
Table of Contents Connection Diagram (Advanced) �������������������������������������������������������������������26 Watching on Your Computer with External Speakers ����������������������������26 Watching on Your TV with External Speakers ������������������������������������������27 Watching Video with High Quality Audio and External Monitor ����������28 Appendix ������������������������������������������������������������������������������������������������������������������29 Windows 7 and 8 Audio
Introduction Names of Parts and Their Functions ■■Control Unit (Front) 4 1 1 2 3 2 3 5 6 7 8 9 [ON/OFF] button Turns on or turns off the Disklavier. Press once to turn it on, and once again to turn it off. 10 11 12 9 [SELECT] button Used to select media. 10 Cursor/[ENTER] buttons Cursor: Used to select options and parameters. USB port Used to connect a USB flash memory, etc. Press this button inclining slightly upward/downward/left/ right.
Introduction ■■Control Unit (Rear) 1 2 7 1 3 8 4 5 9 USB TO DEVICE port Used to connect a USB flash memory, an optional USB floppy disk drive, etc. 6 10 11 7 TO PIANO connectors Used to connect the piano. 8 DC-IN 12V connector Used to connect to the power supply unit. 2 LAN port Used to connect to the Internet. 3 OUTPUT jacks Used to connect speaker cables to monitor speakers* 9 USB TO HOST port Used to connect the USB cable from a computer.
Introduction ■■Remote Control 1 13 2 14 15 16 3 17 4 18 5 19 20 6 21 7 22 8 23 9 24 25 10 26 11 12 27 1 [ON/STANDBY] button Turns on the Disklavier or puts it in standby mode. 5 [RECORD] button Used to engage the record standby mode before recording starts. 2 Number keypad Used for direct album/song selection and to enter a start time for song playback. 6 [PLAY] button Used to start playback. 7 [REVERSE]/[FORWARD] buttons In the play mode: used to fast preview and review.
Introduction 8 Cursor buttons Used to select options and parameters. 9 [BACK] button Used to cancel the selection, and return to the previous screen. 10 [VOLUME] buttons Used to adjust the volume. [–] lowers the volume, [+] raises the volume. 11 12 [TEMPO] buttons Used to change the playback tempo. [–] decreases the tempo, [+] increases the tempo, and [0] resets the tempo to 00. [TRANSPOSE] buttons Used to transpose song playback.
Connection Diagram (Basic) Connecting the Disklavier to the Internet You can connect the Disklavier to a full-time online Internet connection (ADSL, optical fiber, cable Internet, etc.) via a router or a modem equipped with a router. ■■Preparation • To use the Internet connection, you will first need to subscribe to an Internet service or provider. • Use a computer to obtain and configure Internet service.
Connection Diagram (Basic) For further information on the Internet connection (only a wired LAN connection is supported), visit the Yamaha Disklavier website: http://services.music.yamaha.com/radio/ ■■Notes on Network Security The Disklavier attempts to achieve a balance between security and usability in its network implementation. However, a determined hacker may be able to defeat these security measures and utilize the network of the purchaser in an unauthorized manner.
Connection Diagram (Basic) Watching on Your Computer To check your bandwidth, visit http://www.speedtest.net Note: Turn the power off before connecting. Recommended: Over 4 Mbps (download speed) Internet / LAN LAN cable ( 1 ) Recommended: A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment. Switching hub LAN cable ( 2 ) For Windows 7 or 8 users: Check page 29.
Connection Diagram (Basic) Watching on Your TV To check your bandwidth, visit http://www.speedtest.net Note: Turn the power off before connecting. Recommended: Over 4 Mbps (download speed) Internet / LAN LAN cable ( 1 Recommended: A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment. ) Switching hub For Windows 7 or 8 users: Check page 29.
Preparation Turning on Your Disklavier 1 Connect the AC power cable to the AC wall outlet. 2 Press [ON/OFF] on the control unit. The following message appears on the display, and [ON/OFF] on the control unit lights green. (The illustration shows an example of Disklavier E3.) After several seconds, the loading screen will appear, and last played song will be loaded. PLEASE WAIT =Memory= A01-001 <00:00> LR SO V+00 Invention 1 Your Disklavier is now ready for use.
Preparation Registration To use the DisklavierTV service, initial registration is required using an Internet-connected computer. Note: If you are already subscribed to the DisklavierRadio service, the following procedure is unnecessary. 1 2 Go to Yamahamusicsoft.com/dtv 3 Click “Subscribe,” then confirm your subscription and your auto-renew preference. 4 At checkout, you will be asked to create an account to complete the subscription and registration process.
Preparation Updating Your Disklavier 1 Confirm that your Disklavier can access the Internet. Press [INTERNET] on the remote control. The Internet menu screen should appear. (1/1) =Internet= *D-Radio *MyAccount *Update If this screen appears, your Internet connection is OK. Note: If you have not connected your Disklavier to the Internet, see “Connecting the Disklavier to the Internet” on page 8 and connect it properly to the Internet.
Preparation 3 Scroll down through the screens and select “Firmware U” using the cursor button ([▼]), then press [ENTER]. =Update= ----------------------*Firmware U *Cancel The download process of the update program starts. =Update= Now Downloading... 50% ( 1 / 1 ) 4 After the download process is completed, shut down the Disklavier with [ON/OFF] on the control unit. =Update= Turn OFF,Turn ON again while holding [PLAY] The update program is now prepared.
Preparation 8 Press [PLAY/PAUSE] to start the update. Important: • DO NOT turn off this unit during update. • Be sure to update all the modules. The update process of the first module takes approximately 3 minutes. MC v3.30 v3.50 DO NOT REMOVE DISK! When the update of the first module completes, the following confirmation message appears. Confirmation message of the second module v3.50 v3.30 CTRL-SURE? (PLAY,STOP) Updated version (v3.50 or later for Disklavier E3; v3.
Preparation Logging into Your Account Note: 1 Once you have logged in, you are kept logged in for 30 days. If you do not access the DisklavierRadio or DisklavierTV services within that period, you need to log in again. Press [INTERNET] on the remote control. The Internet menu screen appears. (1/1) =Internet= *D-Radio *MyAccount *Update 2 Select “MyAccount” with the cursor buttons ([◄] [►] [▲] [▼]), then press [ENTER]. (1/1) =Internet= *D-Radio *MyAccount *Update The MyAccount screen appears.
Preparation 5 Select “Email Address” or “Password” with the cursor buttons ([▲] [▼]), and enter your e-mail address and password. =MyAccount= [a-z] Email Address[yamaha@e] Password[ ] Note: 6 See “Entering Characters” on page 19 for information on how to enter characters. Select “Submit” with the cursor button ([▼]), then press [ENTER]. =MyAccount= Password[****** ] *Submit *Cancel If the login is successful, the following screen will appear. =MyAccount= Successful Login *Continue Go to step 7.
Preparation ■■Entering Characters How to Enter Characters with the Remote Control The following illustration shows how to enter characters with the remote control. Number keypad Overwrites with a number. [SEARCH] button Overwrites with a dot (.). [REVERSE] button Deletes a character. Letters to the right of a deleted character will move one space to the left. [FORWARD] button Inserts a space. [◄]/[►] buttons Moves the cursor left and right. [+/YES]/[–/NO] buttons Selects the character.
Activating DisklavierTV Receiving Test You can verify that you are properly set up to receive a broadcast by viewing a test video that can be found on the website. Caution: • While you enjoy live broadcast or on-demand content: -D O NOT use other applications except your web browser on your computer. -D O NOT visit any other websites (other than the URL provided for the broadcast) on your computer. Note: • Confirm that the volume on your PC is set to maximum.
Activating DisklavierTV 5 Go to the “Set Up” page, then start playing back the video on the website. Your Disklavier starts to receive the data. =RemoteLive= Buffering. 6 FUNC Confirm that piano playback is synchronized with the video. =RemoteLive= FUNC Playing. .. 7 Confirm that the volume is appropriate. 8 Stop playing back the video, then press [BACK] on the remote control to return to the Internet menu screen. See page 24 to adjust the volume.
Activating DisklavierTV Viewing Live Broadcast or On-demand Content Caution: • While you enjoy live broadcast or on-demand content: -D O NOT use other applications except your web browser on your computer. -D O NOT visit any other websites (other than the URL provided for the broadcast) on your computer. Note: • Confirm that the volume on your PC is set to maximum. • If you are using a PC with Windows 7 or 8, make sure all sound enhancements are disabled (turned off).
Activating DisklavierTV 5 Start playing back the video on the website. Your Disklavier starts to receive the data. =RemoteLive= Buffering. 6 FUNC Confirm that piano playback is synchronized with the video. =RemoteLive= FUNC Playing. .. 7 Stop playing back the video, then press [BACK] on the remote control to return to the Internet menu screen. Note: Playback of your piano may continue for a while even after you have stopped playing back the video content. This is not a malfunction.
Adjustments Adjusting the Main Volume You can adjust overall volume with the remote control (or the control unit). 1 Press [VOLUME +] or [VOLUME –] on the remote control. The main volume setting screen appears. =BALANCE= VOLUME-/+ MAIN VOLUME -01 2 Press [VOLUME +] or [VOLUME –] to adjust the volume. Volume can be adjusted in a range of –10 to 0. Note: You can also use the dial on the control unit to adjust the volume.
Adjustments Adjusting the Audio Volume Balance You can adjust the volume of the audio in balance with the piano sound. 1 Press [BALANCE] on the remote control. The audio balance setting screen appears. =BALANCE= -/+ AUDIO BALANCE 100 2 Press [+/YES] and [–/NO] to adjust the volume of the audio. Audio volume balance can be adjusted in a range of 0 to 127. Note: You can also use the dial on the control unit to adjust the volume.
Connection Diagram (Advanced) Watching on Your Computer with External Speakers Internet / LAN LAN cable ( 1 ) Switching hub LAN cable ( 2 ) Disklavier Computer LAN cable ( 3 Audio cable ( ) 4 ) Amplified speakers Control unit (rear) Audio cable ( 5 ) Requirements (These items are NOT supplied with Disklavier.
Connection Diagram (Advanced) Watching on Your TV with External Speakers Internet / LAN LAN cable ( 1 ) Switching hub LAN cable ( 2 ) Disklavier Computer HDMI cable ( 4 ) AUDIO OUT LAN cable ( 3 Audio cable ( ) Control unit (rear) Audio cable ( 6 5 ) ) Set the volume as follows: • TV: 0 • Audio output jacks: fixed For details, refer to the manual of your TV. Requirements (These items are NOT supplied with Disklavier.
Connection Diagram (Advanced) Watching Video with High Quality Audio and External Monitor Internet / LAN LAN cable ( 1 ) Switching hub Monitor LAN cable ( USB cable ( 4 2 ) Display cable ( 7 ) ) Disklavier AUDIOGRAM3 Computer LAN cable ( 3 ) Audio cable ( 5 Amplified speakers ) Control unit (rear) Audio cable ( 6 ) Requirements (These items are NOT supplied with Disklavier.
Appendix Windows 7 and 8 Audio Considerations The “sound enhancements” provided by Windows 7 and 8 may be desirable for normal audio enjoyment. However, these enhancements cause problems for receiving broadcast or viewing on-demand content, because the RemoteLive technology requires discrete separation between the left and right audio channels. For this reason, you MUST disable all audio enhancements. Please check the setting on your own computer. Location is different depending upon manufacturer.
Appendix Adjusting the Delay When there is a disparity between the video or audio and the piano playback, you can adjust the piano playback or audio delay in order to match the video or audio. 1 Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag. 2 “Pedal Adj.” appears on Disklavier E3 only. Select “Delay Adj.” with the cursor buttons ([◄] [►] [▲] [▼]), then press [ENTER]. (1/1) =RemoteLive= *Delay Adj.
Appendix Adjusting the Depth of the Sustain Pedal [This function is not available on the DKC-850.] You can adjust the depth of the sustain pedal. 1 Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag. 2 Select “Pedal Adj.” with the cursor buttons ([◄] [►] [▲] [▼]), then press [ENTER]. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag. The Sustain Pedal Adjust screen appears.
Appendix Network Diagnostics In some cases, it may be necessary to perform network diagnostics to determine the cause of problems. In these instances, follow the procedure below: 1 Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag. 2 “Pedal Adj.” appears on Disklavier E3 only. Select “Diag.” with the cursor buttons ([◄] [►] [▲] [▼]), then press [ENTER]. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj.
Appendix Checking the Broadcast Information and Error History You can check the information about the broadcast and the error history. 1 Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag. 2 “Pedal Adj.” appears on Disklavier E3 only. Select “Info&Error” with the cursor buttons ([◄] [►] [▲] [▼]), then press [ENTER]. (1/1) =RemoteLive= *Delay Adj. *Pedal Adj. *Info&Error *Diag.
Troubleshooting ■■Error Messages Number 2011 Message IDC/Diag error 2014 IDC/Diag error 2015 IDC/Diag error 2014 IDC/Diag error 2013, 2014 IDC/Diag error 2012, 2014 – 2011 IDC/Diag error NoSubscription IDC/Diag error 2011 2011 IDC/Diag error IDC/Diag error 2014 IDC/Diag error 2010, 2014 2014 IDC/Diag error IDC/Diag error 2014 2014 IDC/Diag error IDC/Diag error 2014 IDC/Diag error 2010, 2014 E901 IDC/Diag error Network Error Point to be Checked Controller Make sure that the Ethernet c
Troubleshooting Piano Symptom The Disklavier does not turn on. Some notes drop out during playback. No sound is heard from the piano even though piano keys are moving. Pedals are not moving. (except for Classic model) The volume of the piano playback is too low. The piano playback and audio is not synchronized with video streaming. The piano playback is not synchronized with audio. Pedal adjustment is inappropriate. Piano keys are not moving.
Troubleshooting Controller Symptom “RemoteLive” does not appear in the Internet menu. The remote control sometimes does not work. Remedy Make sure that your Disklavier firmware is the latest version (V3.50 or later). Holding [PLAY/PAUSE] on the control unit, press [ON/OFF]. The current version appears on the display. See page 13 and register as a Yamaha Online Member by creating your account on Yamaha MusicSoft.
Troubleshooting Speakers Symptom The audio from the speakers is not in sync with the video (audio is delayed). The audio from the speakers is not in sync with the piano playback (audio is delayed). No sound is heard from the speakers. The speaker volume is too low. No video sound is heard from the speakers connected to the OUTPUT jacks. The left channel sound is heard more than once or seems to have an echo. No sound is heard from the speakers. The speaker volume is too low.
Troubleshooting External Monitor Symptom The video image on the external monitor is not in sync with the audio from the speakers (video is delayed). The video image on the external monitor is not in sync with the piano playback (video is delayed). No video image is displayed on the external monitor. Hissing sound is coming from the external monitor. The external monitor sleeps during playback. Remedy See page 30 to adjust the delay. See page 30 to adjust the delay.
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