For Disklavier Mark IV Users powered by RemoteLive™ User’s Guide This service is available for U.S. customers only. Ver.1.
Table of Contents Introduction ��������������������������������������������������������������������������������������������������������������4 Names of Parts and Their Functions �������������������������������������������������������������4 Media Center (Front) ���������������������������������������������������������������������������������������4 Media Center (Bottom) ������������������������������������������������������������������������������������5 I/O Center (Front) ����������������������������������
Table of Contents Connection Diagram (Advanced) �������������������������������������������������������������������29 Watching on Your Computer with External Speakers ����������������������������29 Watching on Your TV with External Speakers ������������������������������������������30 Watching Video with High Quality Audio and External Monitor ����������31 Appendix ������������������������������������������������������������������������������������������������������������������32 Windows 7 and 8 Audio Co
Introduction Names of Parts and Their Functions ■■Media Center (Front) 1 2 4 3 5 6 7 Note: The location of each unit differs depending on the model. 12 1 2 3 11 10 STANDBY/ON button Pressing the button turns the Disklavier on or puts it in Standby mode. Holding down the button shuts down the Disklavier. QUIET button Activates the Quiet Mode. Source Select buttons Starts or stops playback of the songs stored in the corresponding library/ medium. User : Selects the User Library.
Introduction ■■Media Center (Bottom) 7 1 2 3 4 5 6 1 PHONES jacks Used to connect headphones. 5 INPUT VOLUME knob Adjusts the input volume. 2 USB (type A) port Used to connect a USB flash memory, etc. 6 MIC/LINE IN jack Used to connect a microphone. 7 To I/O Center port Used to connect the cable from the I/O Center. 3 FOOT CNTRL jacks Used to connect foot controls/switches. 4 MIC/LINE switch Switches the input sensitivity of the MIC/ LINE IN jack.
Introduction ■■I/O Center (Front) 1 2 4 3 5 6 Note: The location of each unit differs depending on the model. 12 1 2 3 4 11 10 9 8 OUTPUT jacks L/(L+R) : Used to connect speaker cable from the left monitor speaker*. R : Used to connect speaker cable from the right monitor speaker*. TO MEDIA CENTER port Used to connect the cable from the Media Center. OMNI IN (L/R) jacks Used to connect the RCA cables from the audio output of an external CD player, etc.
Introduction ■■I/O Center (Side) 1 7 1 2 DIGITAL OUT jack Used to connect the coaxial cable from the digital audio input of an AV amplifier or mixer, etc. TO PIANO jacks Used to connect the cables from the Central Signal Processor. 3 USB (Type A) port For future use. 4 LAN (RJ 45) port Used to connect the LAN cable from a router or a switching hub. 2 6 5 4 3 5 VIDEO OUT jack Accepts the video cable from composite video input of a TV. 6 PC CARD (PCMCIA type II) slot For future use.
Introduction ■■Pocket Controller 1 12 13 2 1 11 2 3 6 5 7 8 9 @ 0 P Del Paste Caps Fn 3 4 T Y U W #E $R % – & ∗ I ( O D F G –H J K L + A S Cut Copy = ) B N M , ,. Z X C V Q ! Tab Num /? Symbol Space ~ ` " < . .. > 10 E M VOLU 4 9 STOP ON/STANDBY PLAY 5 8 6 1 Touch screen 2 Charge indicator (amber) Lights up when the Pocket Controller is being charged. The indicator goes out when charging is completed. 7 8 AC adapter jack Accepts the AC adaptor.
Connection Diagram (Basic) Connecting the Disklavier to the Internet You can connect the Disklavier to a full-time online Internet connection (ADSL, optical fiber, cable Internet, etc.) via a router or a modem equipped with a router. ■■Preparation • To use the Internet connection, you will first need to subscribe to an Internet service or provider. • Use a computer to obtain and configure Internet service.
Connection Diagram (Basic) For further information on the Internet connection (only a wired LAN connection is supported), visit the Yamaha Disklavier website: http://services.music.yamaha.com/radio/ ■■Notes on Network Security The Disklavier Mark IV attempts to achieve a balance between security and usability in its network implementation. However, a determined hacker may be able to defeat these security measures and utilize the network of the purchaser in an unauthorized manner.
Connection Diagram (Basic) Watching on Your Computer Note: Turn the power off before connecting. To check your bandwidth, visit http://www.speedtest.net Internet / LAN Recommended: Over 4 Mbps (download speed) LAN cable ( Recommended: A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment. 1 ) Switching hub For Windows 7 or 8 users: Check page 32.
Connection Diagram (Basic) Watching on Your TV Note: Turn the power off before connecting. To check your bandwidth, visit http://www.speedtest.net Internet / LAN Recommended: Over 4 Mbps (download speed) Recommended: A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment. LAN cable ( 1 ) Switching hub For Windows 7 or 8 users: Check page 32.
Preparation Operating PRC-100 (Pocket Controller) You can operate the Pocket Controller by either tapping items on the touch screen with the supplied stylus pen or by pressing the buttons on the Pocket Controller. ■■Tapping with the Stylus Pen Touch an item (application icon, button, control, etc.) on the touch screen once to execute its function. Pocket Controller Stylus pen ■■Pressing Buttons Press (cursor buttons) to move the focus on the desired icon, button, control, etc.
Preparation Turning on Your Disklavier 1 Connect the AC power cable to the AC wall outlet. 2 Press on the Media Center. The Disklavier is turned on. on PRC-100 to turn it on as well. Be sure to press The touch screen changes as follows: Note: This may take approximately two minutes. Your Disklavier is now ready for use.
Preparation Registration To use the DisklavierTV service, initial registration is required using an Internet-connected computer. Note: If you are already subscribed to the DisklavierRadio service, the following procedure is unnecessary. 1 2 Go to Yamahamusicsoft.com/dtv 3 Click “Subscribe,” then confirm your subscription and your auto-renew preference. 4 At checkout, you will be asked to create an account to complete the subscription and registration process.
Preparation Updating Your Disklavier Important Note: Your Disklavier must have 3.0 or higher to utilize the Network Update feature. If your version is lower than 3.0, please contact Yamaha customer support (phone: 866-4302652, online: 4wrd.it/D-TVsupport) and request a Version 4.0 Update Kit. You will still need to update your Disklavier to the latest version by connecting the Disklavier to the Internet after installing the Version 4.0 Update Kit. 1 Tap on [Internet] on PRC-100.
Preparation 3 Tap on [Firmware Upgrade]. 4 After the download process is completed, tap on [Reboot] to install the update program. The download process of the update program starts.
Preparation Updating PRC-100 (Pocket Controller) 1 Confirm that your Disklavier is turned on, and then press . [PRC-100 Menu] icon 2 Tap on ([PRC-100 Menu] icon) on the Task Bar. The [PRC-100 Menu] screen appears. 3 Tap on 4 Tap on the check boxes on any application where “Curr” version is less than “Next” version. [Interface Updater] icon ([Interface Updater] icon). The [Interface Updater] screen appears.
Preparation 5 Tap on [Install]. 6 Tap on [OK] and then on [Quit]. Update of PRC-100 starts, and the message [Updating…] appears. After a few minutes, you will receive a message indicating that the update was successful. The message [System Rebooting] appears on the screen, and then PRC-100 automatically restarts.
Preparation Logging into Your Account Note: Once you have logged in, you are kept logged in for 30 days. If you do not access the DisklavierRadio or DisklavierTV services within that period, you need to log in again. 1 Tap on [Internet] on PRC-100. 2 Tap on [My Account]. 3 Tap on [Log In]. The [Internet] screen appears. The [My Account] screen appears. The [New Or Registered User?] pop-up appears.
Preparation 4 Tap on [Registered User]. 5 Tap on [OK]. 6 Enter your e-mail address and password. The [Warning] pop-up appears. The information entry pop-up appears. Note: See “Entering Characters” on page 23 for information on how to enter characters.
Preparation 7 Tap on [Submit]. If the login is successful, the following pop-up will appear. Go to step 8. If the login fails, the following pop-up will appear. Tap on [Try Again]. Go back to step 6 and make sure that you have entered your e-mail address and password correctly. 8 Tap on [Continue]. 9 Tap on [Home] to return to the [Internet] screen. The [My Account] screen appears. If you are successfully logged into your account, [RemoteLive] appears on the [Internet] screen.
Preparation ■■Entering Characters 1 Slide the front panel of the Pocket Controller to show the keyboard. 3 2 Press a key to enter the corresponding letter. Keys 7 8 9 Copy Caps Fn Tab Num /? 0 P Del Paste Symbol Space ~ ` " < . .. > Will shift the mode to enter “UPPERCASE” letters or lowercase letters when the Caps lock key is active. Will enable the entry of numbers and symbols printed on the keyboard in yellow.
Activating DisklavierTV Receiving Test You can verify that you are properly set up to receive a broadcast by viewing a test video that can be found on the website. Caution: • While you enjoy live broadcast or on-demand content: - DO NOT use other applications except your web browser on your computer. -D O NOT visit any other websites (other than the URL provided for the broadcast) on your computer. Note: • Confirm that the volume on your PC is set to maximum.
Activating DisklavierTV 4 Using the computer, enter the following URL into your browser: 5 Go to the “Set Up” page, then start playing back the video on the website. 4wrd.it/DisklavierTV Your Disklavier starts to receive the data. 6 Confirm that piano playback is synchronized with the video. 7 Confirm that the volume is appropriate. 8 Stop playing back the video, then press screen. See page 28 to adjust the volume.
Activating DisklavierTV Viewing Live Broadcast or On-demand Content Caution: • While you enjoy live broadcast or on-demand content: - DO NOT use other applications except your web browser on your computer. -D O NOT visit any other websites (other than the URL provided for the broadcast) on your computer. Note: • Confirm that the volume on your PC is set to maximum. • If you are using a PC with Windows 7 or 8, make sure all sound enhancements are disabled (turned off).
Activating DisklavierTV 4 Using the computer, enter the following URL into your browser: 5 Start playing back the video on the website. 4wrd.it/DisklavierTV Your Disklavier starts to receive the data. 6 Confirm that piano playback is synchronized with the video. 7 Stop playing back the video, then press screen. Note: on PRC-100 to return to the [Internet] Playback of your piano may continue for a while even after you have stopped playing back the video content. This is not a malfunction.
Adjustments Adjusting the Main Volume You can adjust overall volume with PRC-100. 1 Press on PRC-100. Volume bar Value of the adjusted volume Adjusting the Audio Volume Balance You can adjust the volume of the audio in balance with the piano sound. 1 Tap on [Audio] in the [RemoteLive] screen. The [Audio Balance] pop-up appears. 2 Tap on any button to adjust the volume of the audio. [–1]: [+1]: [–10]: [+10]: [Reset]: Audio volume decreases by 1. Audio volume increases by 1.
Connection Diagram (Advanced) Watching on Your Computer with External Speakers Internet / LAN LAN cable ( 1 ) Switching hub LAN cable ( 2 LAN cable ( ) Audio cable ( 4 3 ) Disklavier Mark IV ) I/O Center (side) Computer Amplified speakers OMNI OUT SYNC IN I/O Center (front) Audio cable ( 5 ) Requirements (These items are NOT supplied with Disklavier.
Connection Diagram (Advanced) Watching on Your TV with External Speakers Internet / LAN LAN cable ( 1 ) Switching hub LAN cable ( 2 LAN cable ( ) 3 ) Disklavier Mark IV I/O Center (side) Computer HDMI cable ( 4 ) AUDIO OUT TV Set the volume as follows: • TV: 0 • Audio output jacks: fixed Audio cable ( 5 ) OMNI OUT Amplified speakers SYNC IN I/O Center (front) Audio cable ( 6 ) For details, refer to the manual of your TV.
Connection Diagram (Advanced) Watching Video with High Quality Audio and External Monitor Internet / LAN LAN cable ( 1 ) Switching hub Monitor Display cable ( 7 ) LAN cable ( 2 LAN cable ( ) USB cable ( 4 3 ) Disklavier Mark IV ) AUDIOGRAM3 I/O Center (side) Computer Audio cable ( Amplified speakers 5 ) OMNI OUT SYNC IN I/O Center (front) Audio cable ( 6 ) Requirements (These items are NOT supplied with Disklavier.
Appendix Windows 7 and 8 Audio Considerations The “sound enhancements” provided by Windows 7 and 8 may be desirable for normal audio enjoyment. However, these enhancements cause problems for receiving broadcast or viewing on-demand content, because the RemoteLive technology requires discrete separation between the left and right audio channels. For this reason, you MUST disable all audio enhancements. Please check the setting on your own computer. Location is different depending upon manufacturer.
Appendix Adjusting the Delay When there is a disparity between the video or audio and the piano playback, you can adjust the piano playback or audio delay in order to match the video or audio. ■■Adjusting the Delay of the Piano Playback and Audio You can adjust the delay of the piano playback and audio input through the SYNC IN jacks in order to match the video. 1 Tap on [Func.] in the [RemoteLive] screen. The [RemoteLive] function menu screen appears. 2 Tap on [Audio&Piano Delay].
Appendix ■■Adjusting the Delay of the Piano Playback You can adjust the piano playback delay in order to match the audio from the device connected to the OMNI OUT jacks. 1 Tap on [Func.] in the [RemoteLive] screen. The [RemoteLive] function menu screen appears. 2 Tap on [Piano Delay]. 3 Tap on [–] or [+] to change setting. 4 Tap on [Back] to return to the [RemoteLive] function menu screen. The [Piano Delay] pop-up appears.
Appendix Adjusting the Depth of the Sustain Pedal You can adjust the depth of the sustain pedal. 1 Tap on [Pedal] in the [RemoteLive] screen. The [Sustain Pedal Adjust] pop-up appears. 2 Tap on [–] or [+] to change setting while listening to the piano playback. 3 Tap on [Back] to return to the [RemoteLive] screen. Increasing this value increases the effect of the sustain pedal, and decreasing this value decreases the effect of the sustain pedal.
Appendix Network Diagnostics In some cases, it may be necessary to perform network diagnostics to determine the cause of problems. In these instances, follow the procedure below: 1 Tap on [Func.] in the [RemoteLive] screen. The [RemoteLive] function menu screen appears. 2 Tap on [Network Diagnostics]. The [Network Diagnostics] pop-up appears and the diagnostics start. When the diagnostics process is completed, the resulting error number and message is displayed.
Appendix 3 Tap on [Back] to return to the [RemoteLive] function menu screen. Error Messages Number 0000 2012 2013 2014 2015 2010 Message Network OK. Failed to connect.(2012) Check Network setting. Failed to connect.(2013) Check DNS setting. Failed to connect.(2014) DNS is not available. Failed to connect.(2015) Check Proxy setting. Failed to connect.(2010) Cannot connect to server. Remedy No problem. Make sure that the IP address of your Disklavier has been set correctly.
Appendix Checking the Broadcast Information You can check the information about the broadcast. 1 Tap on [Func.] in the [RemoteLive] screen. The [RemoteLive] function menu screen appears. 2 Tap on [Information]. The [Information] pop-up appears.
Appendix Checking the Error History You can check the error history. 1 Tap on [Func.] in the [RemoteLive] screen. The [RemoteLive] function menu screen appears. 2 Tap on [Error History]. The [Error History] pop-up appears. Error number and message Scroll bar Last 10 messages ([01] to [10]) will appear in the first window. You can scroll up and down the window by tapping on either end of the scroll bar. If you want to check the next 10 messages, tap on [Next].
Troubleshooting ■■Error Messages Number 2013 Message IDC/Diag error 2014 IDC/Diag error 2015 IDC/Diag error 2014 IDC/Diag error 2013, 2014 IDC/Diag error 2012, 2014 – 2011 IDC/Diag error NoSubscription IDC/Diag error 2011 2011 IDC/Diag error IDC/Diag error 2014 IDC/Diag error 2010, 2014 2014 IDC/Diag error IDC/Diag error 2014 2014 IDC/Diag error IDC/Diag error 2014 IDC/Diag error 2010, 2014 E901 IDC/Diag error Network Error Point to be Checked Controller Make sure that the Ethernet c
Troubleshooting Piano Symptom The Disklavier does not turn on. Some notes drop out during playback. No sound is heard from the piano even though piano keys are moving. Pedals are not moving. The volume of the piano playback is too low. The piano playback and audio is not synchronized with video streaming. The piano playback is not synchronized with audio. Pedal adjustment is inappropriate. Piano keys are not moving.
Troubleshooting Controller Symptom “RemoteLive” does not appear in the Internet menu. Remedy Make sure that your Disklavier firmware is the latest version (V4.20 or later). In the [PRC-100 Menu] screen, tap on [Service Center], and then on [Program Version]. The current version appears on the screen. See page 15 and register as a Yamaha Online Member by creating your account on Yamaha MusicSoft. See page 20 and log into your account (enter e-mail and password registered on Yamaha MusicSoft) correctly.
Troubleshooting Speakers Symptom The audio from the speakers is not in sync with the video (audio is delayed). The audio from the speakers is not in sync with the piano playback (audio is delayed). No sound is heard from the speakers. The speaker volume is too low. No video sound is heard from the speakers connected to the OUTPUT jacks. The left channel sound is heard more than once or seems to have an echo. No sound is heard from the speakers. The speaker volume is too low.
Troubleshooting External Monitor Symptom The video image on the external monitor is not in sync with the audio from the speakers (video is delayed). The video image on the external monitor is not in sync with the piano playback (video is delayed). No video image is displayed on the external monitor. Hissing sound is coming from the external monitor. The external monitor sleeps during playback. Remedy See page 33 to adjust the delay. See page 33 to adjust the delay.
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