manual

Troubleshooting
English
14
Chapter
135
Playback
Symptom Remedy
None of the playback functions can be used. Insert a medium that contains songs into the Disklavier
control unit.
If you have connected the Disklavier control unit,
replacing with the existing control unit, make sure that the
D-SUB cable from your piano is firmly connected to the
Disklavier control unit via the supplied conversion cable.
If you have connected the Disklavier control unit and
the existing control unit with the MIDI cables, make
sure that they are connected with two MIDI cables for
input and output.
Your piano is equipped with the thermostat. When the
built-in playback device is overheated due to prolonged
hard performance, song playback will be stopped
automatically. In such case, turn off your piano and
leave it unattended for a while to cool down the device.
The Disklavier control unit does not read a song file. The maximum number of the readable files in an album
is 999.
Make sure that the name of the SMF song has an
extension as “.MID” or “.mid” and the E-SEQ song has
“.FIL” or “.fil.”
Make sure that you have selected the album including
the song you want to play back.
Songs are played back at the wrong tempo or in the
wrong key.
Reset the tempo or transposition changes. Once the
tempo or transposition have been changed, they will affect
playback of all songs on an album, until another medium or
album is selected, the recording standby mode is engaged,
the Disklavier control unit is turned off, or they are reset.
Songs are not played back in the normal song order. Make sure that the random repeat mode is off.
The playback order differs from the order on another
device.
The playback order depends on the recording software
or other factors. Naming the file starting from numbers
such as 01, 02, etc. may solve the problem.
When selecting a song using the remote control’s number
keypad, but the last song on the album is selected.
If a song number higher than the last song number on
the album is specified, the last song will be selected.
When specifying a search time using the remote control’s
number keypad, but the end of the song is selected.
If a time value higher than the total length of the song is
specified, the end of the song will be selected.
Some notes drop out during playback. When a piano song is played back at a low volume,
complex note trills and faint pianissimo passages
sometimes drop out. In such case, increase the volume
level of the Disklavier control unit.
PianoSmart™ playback cannot be performed. Make sure that an appropriate SmartPianoSoft song, which
is paired with the song on commercial CDs, is selected.
The pedals do not operate during playback. Make sure that the pedal part is not canceled.
Make sure that your piano is not in the Silent Piano™
function mode.
Tone Generator
Symptom Remedy
The ensemble parts cannot be heard during ensemble
song playback.
Make sure that the TG balance is set to an appropriate
level and readjust it.
The pitch of your piano and the internal tone generator
do not match.
Use the TG Master Tune function to tune the internal
tone generator.