User Manual

Table Of Contents
Troubleshooting
142
DTX-PRO DTX-PROX Reference Manual
Connected external
device does not pro-
duce sound
The device is not con-
nected properly
The MIDI channels do
not match
A function has been
assigned to the pad
The pad volume is low
Ensure that the MIDI cable has been correctly connected.
Ensure that the MIDI channels match. For more information on
MIDI settings, see page 35.
When using a USB MIDI connection, ensure that USB cables
have been correctly connected.
Pads that have been assigned a function will not play sound
even when struck. Set the “Pad Function” in MENU/Utility/Pad
to “off.”
Ensure that the “MessageType parameter from MENU/Kit Edit/
Voice is set to “note.” Sounds will not be produced if this is not
set to “note.”
Ensure that the “VelLo” parameter from MENU/Kit Edit/Voice/
MessageType is not set too high. Pads will produce sound only
when struck harder than the value set here.
Ensure that the “Minimum Level parameter from MENU/Trig-
ger/Pad Type or TRIGGER/SETTING/Pad Type has not been set
too high, as this can prevent sound from being output.
Cannot exchange data
with DAW applications
When the Auto Power-Off function activates to turn off the PRO
series module, any connection with DAW software will be lost.
To restore this connection, close the DAW application, turn the
PRO series module back on, and then launch the application
once again. It is advisable to disable the Auto Power-Off function
when exchanging data with a computer.
A driver is required to send audio data in Windows. (page 136)
Ensure that the USB cable has been correctly connected.
Power turns off unex-
pectedly
Disable the Auto Power-Off function.
The PRO series mod-
ule does not receive
any switch or trigger
signals at all
I want to reset the PRO
series module to the
factory default
Use the Factory Reset to restore the settings to the factory
defaults.
Symptom Possible cause
Solution
DTX-PRO DTX-PROX