Operation Manual

TROUBLESHOOTING
62 En
Disc
Problem Cause Remedy
See
page
Some functions do not work. Not all discs support all of the disc
playback functions of this unit.
Try another disc. 2
Playback does not start, the sound or
picture is distorted or playback is
stopped halfway.
The disc is not properly set. Place the disc, label-side up. 26
The disc is dirty. Check the disc and clean as necessary. 2
The loaded disc in not supported. Use only supported disc formats.
The Disc that is not compliant with the
CD Audio specification (e.g. copy
control CD, the non-DVD side of the
DualDisc, etc.) may not play.
2
Condensation on the pickup lens. When
this system is moved from a cold
environment to a warm one,
condensation may form on the pickup
lens.
Wait for one to two hours for the
condensation to evaporate, then try
again.
--
After loading a DVD-Video, the same
picture is usually displayed and you
cannot move to the main contents or
the main menu.
The Resume/Last memory function is
effective.
Press s twice to set the Resume
function to off.
29
Reset the DVD setting to the initial
factory settings (DVD INIT) to clear
the resume point.
57
Cannot select foreign language
soundtracks or subtitles.
The loaded disc does not contain
foreign language soundtracks or
subtitles.
See the disc packaging for details on
foreign language soundtracks and
subtitles.
--
The loaded disc does not allow this
operation.
Select foreign language soundtracks or
subtitles in the disc menu.
28
Subtitles are not displayed. Subtitles are turned off. Select a subtitle. 29
The loaded disc does not contain
subtitles.
See the disc packaging for details on
subtitles.
--
When using A-B repeat playback,
subtitles outside of the specified
section may not be displayed.
Turn off A-B repeat playback. 30
Cannot select camera angles. The loaded disc does not contain
multiple camera angles.
See the disc packaging for details on
multiple camera angles.
--
Cannot play some files. Only MP3, WMA, MPEG-4 AAC, and
JPEG files with no copy protection
(DRM) can be played.
Use files with no copy protection. --
The file is not supported. Use only supported file format. 26,
27, 33
Cannot record a DVD. The DVD is copy protected. Most DVD-Video discs are copy
protected and cannot be recorded.
--
The TV picture is disturbed. The picture may be disturbed while
rewinding or fast forwarding.
This is not a malfunction. --
The picture is stretched or black bars
are displayed.
The TV Screen setting is set
incorrectly.
Check the TV Screen setting and
change as necessary.
38
Ghosting appears in some areas of the
picture.
The video material is incompatible
with the Progressive Scanning function
due to the way in which it was edited or
the type of material it is.
Change the Component Out setting to
Interlace.
38
The disc ejected as soon as it was
loaded.
The loaded disc in not supported. Use only supported disc formats. 2
The message “No Disc” is displayed
even though a disc is loaded.
The disc is not properly inserted into
the disc slot.
Insert the disc, label-side up into the
disc slot.
26
Cannot display the DVD setup menu,
Initial Settings, and Video Adjust
menus.
These menus can be displayed only
when DVD as the input source is
selected.
Select DVD as the input source. 5, 9