Troubleshooting guide

Troubleshooting
My controller has no effect on the selected device:
1 – Check if the device can produce sounds by itself ? If it does, go to step 3.
2 - Check the volume button of the device and the volume level of your amplification system.
And don't forget to check that the audio jack on the back of the device is not plugged in a foot
switch plug... that happens ;).
3 - Check that the MIDI cord is correctly connected from your midi controller to the computer
4 – If the played device does not have an 'omni mode' enabled (where it is supposed to
respond to messages on all MIDI channels), check that the controller sends messages on the
right channel.
5 – Check the device user manual to see if some global settings can filter out incoming MIDI
messages (that should not be the case if it passed the test in the 'Device Configuration'
dialog).
6 – Check if the controller action can really affect the device.
For example: if you try to play the instruments of a drum kit by actioning the keys of a
keyboard, remember that not all keys are supposed to play something, try the C keys on the
lower end.
Second example: if you try to play a sampler sound, maybe the sample is not assigned to the
full range of the keyboard or to the full velocity range...
7 – If all fails, please try to trace down what is really sent by your controller. This can be
achieved with some tools like MidiOx. ( www.midiox.com )
When click Buffer / > Prog, the patch is not saved in the device:
1 – Most devices have a switch or a global parameter to enable/disable writing. On the DW-
8000 it is the little switch on the back labeled 'write enable' next to the midi input port. It
should be pushed toward the port to allow writing.