User Manual

Table Of Contents
Troubleshooting
4
Chapter
23
Network
Symptom Remedy
The Disklavier cannot connect to the Internet via a
wireless router (access point).
Make sure that the wireless router (access point) is
turned on.
The Disklavier and the wireless router (access point)
might be too far apart. Place the Disklavier and the
wireless router (access point) closer to each other.
There might be an obstacle between the Disklavier and
the wireless router (access point). Move the wireless
router (access point) to a location where there are no
obstacles between them.
If you connect the Disklavier and the wireless router
(access point) using an Ethernet cable, enable the
DHCP server function on your wireless router (access
point).
Wireless network is not found. Microwave ovens or other wireless devices in your
network area might disturb the wireless communication.
Turn off these devices.
Access to the network is restricted by the firewall
settings of the wireless router (access point). Check the
firewall setting of the wireless router (access point).
The ENSPIRE Controller app does not detect the
Disklavier.
The Disklavier and smart device are not on the same
network. Check the network connections and settings
on the wireless router (access point), and then connect
the Disklavier and smart device to the same network.