REVOLABS FLX™ UC 500 USB Conference Phone Installation and Operation Guide Models: 10-FLXUC500 10-FLXUC500-WHT 10-FLXUC500-NA 10-FLXUC500-NA-WHT 1
© 2018 Yamaha UC, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without express written permission from Yamaha UC, Inc. Product specifications are subject to change without notice. Revolabs FLX UC 500 Installation and Operation Guide 10-FLXUC500-EN September 2018 (Rev 1.5.
Contents FLX UC 500 Device Manager ........................................................................... 4 Third Party Applications Supported .............................................................. 4 Installation & Third Party Application Configuration..................................... 4 For Windows ............................................................................................. 4 For Mac ...........................................................................................
FLX UC 500 Device Manager This application provides an interface for easy access to softphone controls, configuration for a variety of softphones, conferencing, or webinar applications, configuration of application specific commands for answer, reject, and hang-up support directly from the FLX UC 500, and configuration for launching upon windows start-up.
6. To configure the FLX UC 500 for the desired softphone, click on Settings, Configure Application and select the softphone from the drop down menu that you plan to use. a. Click Configure if the option is presented, or OK. Configure will bring up another menu allowing application specific configuration of the hot keys for hang-up and answer. This option is only provided when using Skype. b.
Upgrading the FLX UC 500 Device Firmware In order to upgrade the software on the FLX UC 500, you will use the FLX UC 500 Device Manager. 1. Download firmware bundle from the https://uc.yamaha.com/resources/support/ This is a zipped file that should not be unzipped. 2. Navigate to the folder where you downloaded the installation kit. 3. Open FLX UC 500 Device Manager. 4. Click on Device Administration. 5. Select Upgrade Device. 6. In the FLX UC 500 Device Manager Window, click Select File. 7.
Optimal Audio Performance for Windows For the best audio experience follow this one-time setup procedure: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. Right click on the speaker icon in the lower right hand corner. Select “Sounds” from the pull down menu. Click the playback tab. Right click on the Revolabs Digital Audio Device. Select “Set as Default Device” from the pull down menu. Right click on the Revolabs Digital Audio Device again.
Compliance FCC Notice to Users This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Users are not permitted to make changes or modify the equipment in any way. Changes or modifications not expressly approved by Yamaha UC, Inc.
Industry Canada Notice to Users Operation is subject to the following two conditions: 1. 2. This device may not cause interference and This device must accept any interference, including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Notice to European Customers Declare that for the hereinafter mentioned product model numbers, the presumption of conformity with the applicable essential requirements has been approved in accordance with the Electromagnetic Compatibility (EMC) Directive 2004/108/EC, and RoHS II Directive 2011/65/EU. Model Number: 10-FLXUC500 10-FLXUC500-NA Description: FLX UC 500 FLX UC 500 Any unauthorized modification of the products voids this Declaration.
Notice to Chinese Customers The FLX UC 500 is for use in environments below 2000m and is not for use in a tropical environment.
WEEE Notification The Waste Electrical and Electronic Equipment (WEEE) directive (2012/19/EU) is intended to promote recycling of electrical and electronic equipment and their components at end of life. According to the requirement of the WEEE legislation the following user information is provided to customers for all branded Revolabs products subject to the WEEE directive. “The symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste.
Appendix Call Control Functionality Details per Third Party Application Using Windows Computers Application Broadsoft UC-One Cisco IP Communicator Cisco Jabber FaceTime GoToMeeting Microsoft Lync Skype Vidyo WebEx X-Lite Off Hook Key Answer Answer, Redial Answer Answer N/A Answer Answer N/A N/A Answer On Hook Key Hang-up Hang-up Hang-up Hang-up End Meeting Hang-up Hang-up End Meeting End Meeting Hang-up Using Apple Computers Application Cisco Jabber FaceTime GoToMeeting Microsoft Lync Skype Vidyo WebEx X
Known Issues 1. FLX UC 500 Windows Utility does not support muting the Skype Application. The PC microphone and the FLX UC 500 microphones are muted, but the Skype application will not show muted. 2. Call control (i.e. call hang-up and answer) not supported for Skype version 6.22 or higher for Windows and Mac platforms. 3. When using Vidyo Version 3.5.
Yamaha Unified Communications, Inc. 144 North Road #3250 Sudbury, MA 01776 USA +1 800-326-1088 uc-sales@music.yamaha.com Yamaha UC EMEA 190 High Street Tonbridge, Kent TN9 1BE, UK +44 (0)1732 366535 uc-salesemea@music.yamaha.com Yamaha UC APAC +852.8108.8820 uc-salesapac@music.yamaha.com Revolabs FLX UC 500 Installation and Operation Guide 10-FLXUC500-EN September 2018 (Rev 1.5.3) Copyright 2018 Yamaha Unified Communications, Inc.
