User Manual

Genos Owner’s Manual 123
Troubleshooting
Only the rhythm channel plays. Make sure the Auto Accompaniment function is turned on; press the [ACMP] button.
Make sure to play keys in the chord range of the keyboard.
Styles in a USB flash drive cannot be
selected.
If the size of the Style data is large (about 120 KB or greater), the Style cannot be
selected because the data is too large to be read by the instrument.
Style playback seems to “skip” when the key-
board is played.
You are probably exceeding the maximum polyphony of the instrument. The instrument
can play up to 256 notes at the same time—including RIGHT 1/RIGHT 2/RIGHT 3/ LEFT
Voices, Style, Song, and Multi Pad notes. When the maximum polyphony is exceeded,
the least important notes (such as soft notes and notes currently decaying) will stop
sounding first.
Style does not change even when a different
chord is played, or the chord is not recog-
nized.
Make sure to play notes on the left-hand section of the keyboard.
Voic e
The Voice selected from the Voice Selection
display does not sound.
Check whether the selected part is turned on or not (page 48).
A strange “flanging” or “doubling” sound
occurs. The sound is slightly different each
time the keys are played.
The RIGHT 1 and RIGHT 2 parts are set to “ON,” and both parts are set to play the same
Voice. Turn off the RIGHT 2 part or change the Voice of one of the parts.
The sound is slightly different each time the
keys are played.
If you are routing the MIDI OUT on the Genos to a sequencer and back to the MIDI IN,
you may need to set Local Control setting to “off” in the System page of the MIDI dis- play
(refer to the Reference Manual on the website).
Some Voices will jump an octave in pitch
when played in the upper or lower registers.
This is normal. Some voices have a pitch limit which, when reached, causes this type of
pitch shift.
Song
MIDI Songs cannot be selected. If the size of the Song data is large (about 3 MB or greater), the Song cannot be selected
because the data is too large to be read by the instrument.
In the Dual Player mode, two MIDI Songs cannot be selected for SONG A and SONG B.
Select Audio Song for either side.
MIDI Songs cannot be played back during MIDI recording operation. Stop MIDI Record-
ing when you want to play back a MIDI Song.
Audio Songs cannot be selected. The file format may not be compatible with the instrument. Compatible formats are: MP3
and WAV. DRM protected files cannot be played back.
The sound of a song is too low, or a song
cannot be heard.
Check the position of the Cross Fader. If the Cross Fader is set to the right position, you
cannot hear the song of SONG A side. If this is the case, adjust the Cross Fader to the
center position.
Song playback does not start. The Song has been stopped at the end of the Song data. Return to the beginning of the
Song by pressing the SONG [PREV] button.
The Song playback volume differs depending
on the selected song.
The volume of MIDI Songs and Audio Songs are set independently. Adjust the volume in
the Mixer display (page 86) after selecting a Voice.
(MIDI)
The measure number is different from that of
the score in the Song Position display, shown
by pressing and holding the [PREV]/[NEXT]
buttons.
This happens when playing back music data for which a specific, fixed tempo is set.
(MIDI)
When playing back a Song, some channels
do not play.
Playback of these channels may be set to off. Turn playback on for those channels that
are set to off (page 88).
(MIDI)
The tempo, beat, measure and music nota-
tion are not displayed correctly.
Some Song data for the instrument has been recorded with special “free tempo” settings.
For such Song data, the tempo, beat, measure and music notation will not be displayed
correctly.
(Audio)
Recorded file is played back at a different vol-
ume compared to when it was recorded.
The audio playback volume has been changed. Setting the volume value to 90 plays
back the file at the same volume as when it was recorded (page 86).
In the Audio Recording function, an error
message appears and audio cannot be
recorded to the internal User drive.
The data on the User drive is fragmented and cannot be used as is. Since there is no
defragmentation function in the Audio Recording, the drive can only be defragmented by
formatting it. To do this, first back up the data by using the data backup function
(page 105), then format the drive, and finally restore the backup data. Performing this
backup/restore operation effectively defragments the drive, allowing you to use it again.