User Manual
Table Of Contents
- About Audinate
- Introduction
- Installing Dante Controller
- Dante Basics
- Starting Dante Controller
- Using Dante Controller
- Presets
- Troubleshooting
- Fanout
- Messages on Startup
- Computer Configuration Checklist
- Troubleshooting Dante IP Address Configuration
- Troubleshooting Switch Configuration and Cabling
- Index
Dante Controller User Guide
Copyright © 2014 Audinate Pty Ltd. All rights reserved.
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Correct IP configuration
Dante hardware devices are set to obtain their IP address automatically from the network. They will either:
n Automatically assign themselves an address in the range 169.254.*.* (172.31.*.* for the secondary
network if present), or
n Obtain an IP address from a DHCP server if it is present on the network
Your PC or Mac TCP/IP network configuration set should be set to "Obtain an IP address automatically".
This way it will automatically acquire a Link Local automatic IP address in the same network as other
Dante devices. If a DHCP server is present, the computer and Dante devices will all acquire their IP
addresses via DHCP.
Possible IP network configuration mistakes
Possible network configuration errors are listed below. Dante Controller will try to automatically detect
these. If detected the offending device will be displayed in red.
Incorrect PC/Mac IP configuration
n Accidentally having multiple network interfaces with addresses in the same subnet
n If your secondary network is using Link Local (no DHCPserver), all devices on that network will be
in the 172.31.*.* range. The secondary network interface for the computer must be manually con-
figured (using static IPaddressing) to the same range.
Incorrect general IP configuration
n Accidentally having multiple DHCP servers on the same network
Unusual – for example, someone may have a PC connected to the network with a DHCP server
running that they’re not aware of.
n Incorrectly configured static IP addresses
You shouldn’t typically need to configure static IP addresses at all. If for some reason you do, it
must be in the same subnet as the rest of the network.
Incorrect redundant network configuration
Setting up a redundant network is described in 'Routing Audio'. There are a few ways to incorrectly configure a
redundant network. More than one of these can be present at the same time.
n Connecting the secondary interface of a Dante device to the primary network
Most commonly by either misunderstanding how redundancy works, and using only one switch
with all cables connected to it; or correctly using two switches or networks, but accidentally
connecting one secondary cable to a primary network switch
n Joining the primary and secondary Dante networks
By connecting primary and secondary switches, or perhaps just using one switch.
n Multiple interfaces on the same device using the same IP address subnet
Possibly by having the same DHCP server on both primary and secondary networks, or both
DHCP servers configured to serve the same IP addresses. Also, mixing DHCPand Link Local on
the same network can cause issues. It is often necessary to have all devices and the computer on
either DHCP or Link Local.