User Manual

27
TF series Quick Guide
9. Troubleshooting
Problems and Causes Solutions
No sound
The input source (input port)
settings for the input channel are
incorrect.
Check the input source (input port) settings on the INPUT
screen.
The [ON] key for the
corresponding channel is turned
off.
Turn it on.
The fader or volume for the
corresponding channel is turned
down.
Raise the fader or volume.
Phantom power is not being
supplied (when using a condenser
mic).
Set “+48V Master” on the SETUP screen to on, and then
turn on phantom power on the corresponding INPUT
screen.
The mute is on. Check the MUTE keys.
Too much gate is being applied. Check the settings on the GATE screen.
Sound level is too low
The gain is too low. Adjust the gain on the INPUT screen.
Too much gate or compression is
being applied.
Check the settings on the GATE or COMP screens.
Sound is distorted
The gain is too high. Adjust the gain on the INPUT screen.
The audio being input is too high. Lower the volume of the audio source.
No audio heard from portable audio player connected to iPad connector
The input source for ST IN 1 is not
correct.
Set the INPUT source to “PLAYBACK”.
The connected portable audio
player is not compatible with the
console.
For information about compatible portable audio players,
refer to the Reference Manual. For the latest information,
visit the Yamaha pro audio website.
No audio heard from portable audio player connected to iPad connector
The console and computer are
not assigned to the same subnet
mask.
If using Static IP address provisioning, set the console to
the same subnet mask as the computer.
If using DHCP provisioning, connect the console and
the computer to a network router, and make sure the
computer is configured to receive its network settings
automatically (i.e., from a DHCP server).
Cannot find the driver for Mac
The console utilizes Core Audio
drivers; no additional drivers are
needed.
You do not need to install drivers when connecting the
console to a Mac.
Problems and Causes Solutions
Cannot input audio from Tio1608-D
The NY64-D is not installed
correctly in the expansion slot.
Make sure the NY64-D is installed correctly.
The console is not connected
correctly to the Dante network.
Make sure the console is connected correctly to the Dante
network.
Settings related to the Tio1608-D
are not correct.
Make sure the UNIT ID switch, QUICK CONFIG switch,
and DIP switches on the rear panel of the Tio1608-D are in
the correct positions.
Dante patch settings are not
configured.
When using Quick Config:
• Make sure the QUICK CONFIG switch on the Tio1608-D
is in the “on” position.
• Make sure the Quick Config button on the console’s
SLOT SETUP screen is turned on.
When not using Quick Config:
• Use Dante Controller to configure the Dante patch
settings.
Dante Device Configuration for the
Tio1608-D or NY64-D is incorrect.
When using Quick Config: Enable Quick Config and then
restart the console and the Tio1608-D.
When not using Quick Config: Use Dante Controller to
configure the devices.
Cannot control Tio1608-D headamp from console (but audio input/output is
functioning)
The console’s HA Control is turned
off.
Turn on the HA button on the console’s SLOT SETUP
screen.
More than two consoles or
R Remote applications are
connected.
Make sure there are only two consoles or R Remote
applications on the Dante network that can control the
Tio1608-D headamp and then restart the Tio1608-D.
Input source (input port) settings
are not set to “SLOT”.
Set the INPUT SELECT on the console’s INPUT screen to
SLOT.
The fader does not work
The action on the motor faders
may be out of alignment.
Calibrate the faders.
1. Turn on the console while holding down the Home key
on the top panel.
2. Display the Fader Calibration screen.
3. Press the [SEL] key on the top panel to select the fader
to calibrate.
4. Touch the START button on the FADER CALIBRATION
MODE screen.
5. Touch the OK button in the confirmation dialog.
6. When calibration is finished, touch the APPLY button.
7. Touch the EXIT button on the start menu to start up in
normal mode.
For details, refer to “Maintenance Screen” in the
Reference Manual.