User Manual

32 En
Troubleshooting
Bluetooth
The remote control does not work or does
not function properly.
The remote control may be outside its operation range. Operate the remote control within its operation range (& p. 17).
The remote control sensor on this unit may be exposed to direct sunlight or
strong lighting such as an inverter type fluorescent lamp.
Change the orientation of lighting or the unit, or location of the unit.
The battery may be worn out. Replace the batteries with new ones (& p. 14).
There are obstacles between the sensor of this unit and the remote control. Remove the obstacles.
Problem Cause Solution
Unable to connect the unit to a Bluetooth
device.
The [Bluetooth] of the option settings is set to [Off]. Set it to [On].
The unit is already connected to another Bluetooth device.
Terminate the current Bluetooth connection, and then connect to the new
device (& p. 20).
The unit and the Bluetooth device are too far apart. Move the Bluetooth device closer to the unit.
A device that operates in the 2.4 GHz band (microwave oven, wireless
network device, etc.) is interfering with wireless communication.
Move the unit and Bluetooth device farther away from the device. If the
wireless LAN router supports the 5 GHz band, connect network devices to
the network using the 5 GHz band.
The passkey for devices such as a Bluetooth adapter is not “0000”. Use a Bluetooth device with a passkey of “0000.”
The Bluetooth device does not support the Advanced Audio Distribution
Profile (A2DP).
Use a Bluetooth device that supports A2DP.
No sound is played, or sound is
interrupted during playback.
The volume level on the Bluetooth device is set too low. Increase the volume on the Bluetooth device.
The Bluetooth device is not configured to transmit audio signal to this unit. On the Bluetooth device, select this unit as the audio output destination.
The Bluetooth connection has been terminated. Establish the Bluetooth connection again (& p. 20).
A device that operates in the 2.4 GHz band (microwave oven, wireless
network device, etc.) is interfering with wireless communication.
Move the unit and Bluetooth device farther away from the device. If the
wireless LAN router supports the 5 GHz band, connect network devices to
the network using the 5 GHz band.
The unit and the Bluetooth device are too far apart. Move the Bluetooth device closer to the unit.
Problem Cause Solution