Warranty

Warranty Information
It is our policy to honor warranties and perform warranty service only on products purchased
from an Authorized Dealer. If you purchase from an unauthorized source, our product warranty
program will not be valid. To learn more about the Yamaha warranty program, choose from the
links below:
1. A/V Products
2. AVENTAGE (RX-A Series) A/V Receivers
3. RX-Z Series A/V Receivers
4. Soavo Speakers
5. MusicCAST OR MusicCAST2
6. Refurbished Stock Products
Service Information
For the location of an authorized Yamaha Electronics preferred customer service center in your
area, please refer to our service center locator.
By their nature, certain types of products such as remote controls, headphones, Blu-ray disc and
DVD players, some speakers, Sound Bars, and Desktop Audio products, etc. are considered non-
serviceable products. Yamaha offers an exchange program for these non-serviceable products
that are within the Yamaha limited warranty period. There is also an accommodation program
for Blu-ray disc and DVD players that are no longer within the warranty period.
BLU-RAY DISC AND DVD PLAYERS SERVICE / EXCHANGE
Instructions for Yamaha Blu-ray Disc and DVD Players Requiring Service: Should you
encounter a problem that requires service for your Yamaha Blu-ray Disc Player or DVD Player,
please select one of the following options:
In Warranty Service
If your unit is within the Yamaha Manufacturer's warranty period (less than one year from the
date of purchase), PLEASE CLICK HERE.
Out of Warranty Service
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the
date of purchase), PLEASE CLICK HERE.
Dealers
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the
date of purchase) and YOU ARE A YAMAHA DEALER, PLEASE CLICK HERE.