User Manual
Table Of Contents
- Contents
- What you can do using ProVisionaire Touch
- Operating requirements of the software
- Terms and concepts to understand
- Installation procedure
- Startup
- Basic process
- Operations for common settings
- About the menu bar
- Settings file management — the File Management button
- Selecting multiple widgets — Multi Select button
- Creating a custom panel — the Page Edit button
- Widget design
- Assigning parameters
- Switching pages — the Page Selection button (Control mode)
- Managing pages — the Page Management button (Design mode)
- Registering devices to control — the Device Management button
- Control panel settings — the Setup button
- Control panel information — the Information button
- Preparations before you make connections
- Troubleshooting
- About the software license
76
Troubleshooting
Problem Cause Action
Can’t communicate with the
target system.
Wi-Fi settings are incorrect. Make settings that are appropriate for the access point that’s connected
to the target system.
Can’t disable the settings file
auto-load setting.
There is only one settings file, and
the setting cannot be disabled by
switching files.
In the iOS “Settings” window, choose “P.V. Touch”; then in “P.V. Touch
Settings” that appears at the right, disable the “Auto-load this file on next
launch” switch.
The message “Can’t connect
to the Internet” appears on the
iPad screen, and ProVisionaire
Touch can’t connect to the tar-
get system.
This is because iOS6 and later
may attempt to connect to the
Internet when you select a Wi-Fi
network.
You will need to make the appropriate setting on the Wi-Fi device
(access point/router) so that this message does not appear. One
method of changing the setting of the Wi-Fi device is to disable the
“redirect function”; contact the manufacturer of the device for details.
Can’t operate more than four
widgets simultaneously.
Multitask gestures are turned on. When using ProVisionaire Touch, we recommend that you turn multi-
tasking gestures off.
1. On the iPad, tap [Settings].
2. Choose [General]>[Multitasking Gestures]>[Off].
Can’t operate more than three
widgets simultaneously.
In the accessibility functions, the
zoom function is turned on.
When using ProVisionaire Touch, we recommend that you turn the
zoom function off.
1. On the iPad, tap [Settings].
2. Choose [General]>[Accessibility]>[Zoom Function]>[Off].
A dialog says that there is
insufficient memory.
The memory within the app has
been overwhelmed by a PDF,
photo, or other image.
To reduce the amount of memory occupied, delete an image that you’re
using. If you ignore this message and add a photo etc., the app may
crash.