User Manual

APPENDIX ➤ Troubleshooting En 96
No sound is
coming from
the subwoofer.
Wired/Wireless The AC power supply cable of the subwoofer is not firmly connected to the
AC wall outlet.
Connect the AC power supply cable firmly to the AC wall outlet.
–
Wired/Wireless The volume of the subwoofer is low. Increase the volume of the subwoofer with the SUB + key on the remote
control.
39
Wired/Wireless The subwoofer’s built-in protective circuit was activated.
(The STATUS indicator on the subwoofer glows orange.)
Disconnect the power cable, and contact your nearest Yamaha dealer or
service center to request repair.
–
Wired “Bass Out” of “Subwoofer” is set to “Wireless”. Set it to “Wired”. 76
Wired The system control cable (3.5 mm monaural mini plug cable) and
subwoofer cable (RCA mono cable) are not connected firmly.
Connect the cables firmly.
29
Wireless Conditions for wireless communications are not good, and the center unit
and the subwoofer are not connected.
(The STATUS indicator on the subwoofer flashes green, or glows red.)
Move the subwoofer closer to the center unit.
If the problem persists, move the subwoofer to a location where its STATUS
indicator steadily glows green.
–
If there are obstacles such as metal furniture obstructing communications
between the center unit and the subwoofer, rearrange the furniture or
reposition the subwoofer.
–
If there are devices such as microwave ovens or wireless network devices
that emit electromagnetic waves, move the center unit and the subwoofer
away from these devices.
–
Use cables to connect the subwoofer to the center unit. 29
Wireless The center unit is not paired with the subwoofer.
(The STATUS indicator on the subwoofer flashes or grows red.)
Move the subwoofer closer to the center unit to improve conditions for
wireless communications, and pair the two.
If the indicator on the subwoofer does not glow green steadily after pairing,
the unit may be malfunctioning. Disconnect the power cable and contact
your nearest Yamaha dealer or service center to request repairs.
76
Wireless “Bass Out” of “Subwoofer” is set to “Wired”. Set to “Wireless”. 76
The volume of
the subwoofer
is low.
Wired/Wireless The volume of the subwoofer is low. Increase the volume of the subwoofer with the SUB + key on the remote
control.
39
Wired/Wireless Content from an input source with a limited support for low tones is playing. Play content from an input source with broader support for low tones to see
if volume is still low.
–
Wired/Wireless The unit is in target playback mode. Switch to surround playback mode or stereo playback mode. 40, 42
Wired/Wireless Move or reposition the subwoofer.
13
Wired/Wireless A subwoofer other than that supplied with this unit is connected. This unit supports the supplied subwoofer NS-WSW121 only. –
Problem Cause Remedy See page