User Manual

Table Of Contents
22
English
4
Chapter
Troubleshooting
If you are having difficulty operating the Disklavier, see if any of the symptoms listed below
apply to your problem and follow the recommended remedy.
Power
Symptom Remedy
The Disklavier does not turn on. Make sure that the main switch on the power supply
unit is turned on.
Make sure that the AC power cable is securely
connected to a suitable AC wall outlet.
If the Disklavier still cannot be turned on, disconnect it
from the AC wall outlet, and consult your Disklavier
dealer.
Switch Box
Symptom Remedy
The switch box does not appear to work correctly. Turn off the switch box, wait 5 seconds, then turn it
back on. If the problem continues, consult your
Disklavier dealer.
The switch box becomes hot. The chassis of the switch box may become hot
depending on usage conditions.
Monitor Speaker
Symptom Remedy
No sound is heard from the monitor speaker. Make sure that the POWER switch on the monitor
speaker is turned on.
Make sure that the monitor speaker is connected to the
OUTPUT jacks on the control center unit with the
supplied speaker cord.
Make sure that the overall volume is adequately turned
up.
Make sure that the volume of the internal tone
generator, audio and voice are adequately turned up.
Playback
Symptom Remedy
The Disklavier does not read a song file. Make sure that the name of the SMF song has the
extension of “.mid” and the audio song has “.wav” or
“.mp3.”
Some notes drop out during playback. When a piano song is played back at a low volume,
complex note trills and faint pianissimo passages
sometimes drop out. In such cases, increase the
Disklavier’s volume level.