Product guide

Product Guide
14
• Temporarily remove any other components that are wired to your network.
• Connect an Ethernet cable from the computer directly to the back of the BOOST, and then connect another Ethernet
cable from that Sonos product directly to one of the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the Sonos product by
unplugging the power cord, and then plugging it back in.
• If you are not using a router, you can visit our Web site at http://faq.sonos.com/norouter for more information.
3. Check the wiring
Check the indicator lights on both the router and the Sonos product. The link/status lights should be lit solid, and the activity
lights on the router should be blinking.
• If the link lights are not lit, try connecting to a different port on your router.
• If the link lights still do not light, try connecting a different Ethernet cable.
Sonos player is not operating properly
• If the status indicator is not lit and no sound is produced when the unit is plugged in, check to ensure the power cord
is properly seated.
• If the status indicator is solid white, make sure the volume is set to a suitable level; make sure MUTE is not on; if
CONNECT:AMP, make sure external speakers are connected securely.
• If the player has suddenly stopped playing music and the status indicator is flashing orange and white, pause or unplug
the player for a few minutes to allow it to cool. Check to make sure the vents are not blocked. See "Player Status
Indicators" on page 17.
• Check the link/activity lights on both the router and the Sonos product that is wired to your router.The link lights should
be lit solid and the activity lights should be blinking.
• If the link lights are not lit, try connecting to a different port on your router.
• If the link lights still do not light, try using a different Ethernet cable.
• Move your Sonos controller closer to a player.
• Check to ensure there are no obstacles to impede wireless operation.
• Check your network connections.
• The Sonos player may need to be reset. Disconnect the power cord for 5 seconds, and then reconnect. Wait for the
Sonos player to restart.