User`s manual

17
ADDITIONAL
INFORMATION
Refer to the following tables when this unit does not function properly. If the problem you are experiencing is not listed
or the instruction does not solve, please contact the retailer or dealer who you purchased the product from.
Troubleshooting
Q1: LED indicator does not light up
Problem Cause Remedy
The power is not turned on. The power cable is disconnected or connected
improperly.
Connect the power cable to the AC outlet and AC
adapter firmly.
The AC adapter is disconnected or connected
improperly.
Connect the AC adapter firmly.
This unit is set in the standby mode. Exit the standby mode. For information on how
to exit it, see page 3.
Q2: Have an audio problem
Problem Cause Remedy
The audio from the other unit
cannot be heard.
The microphones are muted on the other unit. –
The speaker mute function is working. Cancel the speaker mute function.
The audio is interrupted. The audio connection cable is disconnected or
connected improperly.
Connect the audio connection cable firmly.
The speaker volume can not be
turned up when this unit is
connected using audio
connection cables.
The volume setting in Windows is too low. Adjust the volume setting in Windows.
The unit generates feedback
noises.
This unit is placed near the wall. Move this unit away from the wall.
An object is placed near this unit. Avoid placing an object in front of the
microphones of this unit.
This unit is used in a room with high
reverberation.
• Place objects with high sound absorbance in
the room other than in front of the
microphones.
• Decrease the speaker volume to reduce
reverberations.