Operation Manual

52
TROUBLESHOOTING
Battery pack and charger
Symptom Check Action
Cannot charge
Is the power plug firmly
connected? Is the
charging plug firmly
inserted in the battery
pack?
Reconnect and try charging again.
If the battery pack still does not charge,
the battery charger might be
malfunctioning.
Are the residual battery
capacity lamps lit?
Review charging method and try
charging again.
If the battery pack still does not charge,
the battery charger might be
malfunctioning.
Are the battery charger
or battery pack contact
terminals dirty or wet?
Remove the battery pack from the battery
charger and the charger plug from the
socket. Use a dry cloth or cotton swab to
clean the charger and battery contact
terminals, and then reconnect.
There is a contact fault
in the contact terminals.
Remove the battery pack from the
bicycle, connect the charging plug into
the battery pack.
(If lamps still flash alternately, there
might be a fault in the battery pack)
When remount the battery pack on the
bicycle and press the power switch of
display unit, if lamps still flash
alternately, there might be a fault in the
Drive Unit.
There is a contact fault
in the contact terminals.
Remove the battery pack from the battery
charger, mount the battery on the bicycle
and press the power switch of display
unit. When the charging plug
reconnected into the battery pack, if
lamps still flash simultaneously, there
might be a fault in the battery charger.
Isn’t the charging
connector on the
battery pack wet?
Clean the charging connector and
charging plug, and dry them. After that,
connect the charging plug to the
charging connector.