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Rio3224-D / Rio1608-D Firmware Update Guide

Thank you for choosing a Yamaha product.

This guide explains how to update the Rio (Rio3224-D, and Rio1608-D) firmware and its built-in

Dante module firmware.

■ Precautions (Please be sure to read this section first!)

・ The user assumes full responsibility for the update.

・ Update the firmware components one unit at a time.

・ Please note that the device may be damaged if you fail to follow these instructions properly, or

turn off the device or disconnect the cable while the update is in progress.

・ If the update fails, and the device still does not operate correctly even after you execute the update

once again, please contact your Yamaha dealer.

・ Yamaha Corporation owns exclusive copyrights for the Rio firmware, its update program, and the

update guide.

・ Audinate owns exclusive copyrights for the Dante firmware and its update program.

・ It is prohibited to duplicate or modify the firmware, software or guides, in part or in their entirety,

without permission from the copyright owner.

・ The screen shots in this guide are for use with this update procedure only and may be different

from the actual screen shots.

・ Dante is a registered trademark of Audinate.

・ Windows is a registered trademark of Microsoft ® Corporation in the United States and other

countries.

・ The company names and product names in this document are the trademarks or registered

trademarks of their respective companies.

Summary of content (18 pages)

PAGE 1
Rio3224-D / Rio1608-D Firmware Update Guide Thank you for choosing a Yamaha product. This guide explains how to update the Rio (Rio3224-D, and Rio1608-D) firmware and its built-in Dante module firmware. ■ Precautions (Please be sure to read this section first!) ・ The user assumes full responsibility for the update. ・ Update the firmware components one unit at a time.
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■ Checking the version number ・ You may check the Rio main firmware version number from the firmware update program (R Series Update Program V2) or the Dante Controller of Audinate. R Series Update Program V2 Dante Controller (Device View) ・ You may check the Dante firmware version number from the I/O DEVICE screen of CL series or Dante Firmware Update Manager of Audinate.
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■ Preparing for the update You will need the following items ready to execute the update procedure. ● A Windows computer equipped with the following conditions: OS Windows 8/8.1 Windows 7 / Pro Ultimate / Professional / Home Premium CPU Intel Pentium 1.2GHz or Intel Celeron 1.7GHz or higher HDD 250MB or more Connector An Ethernet connector that supports a data transfer rate of 100Mbps or higher ● An Ethernet cable (CAT5e or higher recommended. Straight or cross.
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■ Install the Dante Firmware Update Manager Before you update the Dante firmware, you must install the Dante Firmware Update Manager. Double-click the Dante Firmware Update Manager installer downloaded in “Preparing for the update” (DanteFirmwareUpdateManager-x.x.x.exe) and follow the on-screen instructions to install the firmware. x.x.x represents the version number of the Dante Firmware Update Manager. In addition, extract the Dante firmware (extension: .dnt) from the compressed file.
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■ Computer TCP/IP setting (for Rio unit) To update Rio unit firmware, configure computer TCP/IP settings. 1. Open the Network and Sharing Center as described below. Windows 7 Select [Start] → [Control Panel], then click or double-click [Network and Sharing Center] or [View network status and tasks]. Windows 8 and Windows 8.1 [Windows]+[X] → [Control Panel], then click or double-click [Network and Sharing Center] or [View network status and tasks]. The "Network and Sharing Center" is displayed. 2.
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7. Click [OK].
PAGE 7
■ Updating the Rio firmware This section explains how to update the Rio firmware. Before you start updating the firmware, decompress the downloaded compressed file. Place “RIO_PROG.bin,” “updatev2.exe” and “update.ini in the same folder. For information about messages displayed by the Rio firmware update program, refer to “Error Message List (R Series Update Program V2)” at the end of this guide. ・ Before starting the update program, quit all other programs.
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7. Pull the dip switches 4 and 8 on the Rio unit front panel down (ON) and turn the power on with the other switches remaining in their up positions (OFF). All the +48V indicators start flashing and the unit is activated in update mode. 8. Double-click [updatev2.exe]. The R Series Update Program V2 will start up. Make sure that the fields in the "File" section indicate as follows: file name ：RIO_PROG.
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■ Computer TCP/IP setting (for Dante) To update Dante firmware, configure computer TCP/IP settings. 1. Open the Network and Sharing Center as described below. Windows 7 Select [Start] → [Control Panel], then click or double-click [Network and Sharing Center] or [View network status and tasks]. Windows 8 and Windows 8.1 [Windows]+[X] → [Control Panel], then click or double-click [Network and Sharing Center] or [View network status and tasks]. The “Network and Sharing Center” is displayed. 2.
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6. Click [OK].
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■ Updating the Dante firmware Described below are the procedures to update the Dante module firmware integrated in the Rio unit. ・For details of the Dante Firmware Update Manager, refer to “AUD-MAN-Firmware Update Manager" stored in the compressed file folder. 1. Connect the Dante [PRIMARY] connector on the rear panel of the Rio unit to the Ethernet connector on the computer using an Ethernet cable.
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7. Click [Browse] and select “FWUpdate_Rio3224D-vxxx-swyyy.dnt” in case of Rio3224-D or “FWUpdate_Rio1608D-vxxx-swyyy.dnt” in case of Rio1608-D. Then click [Open]. xxx and yyy represent the firmware version number. ・The Dante firmware will not work correctly if the path contains any characters other than single-byte alphanumeric characters, "-" (hyphen), or "_" (underscore).
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10. Click [Start]. The update operation will begin. “Updating(n/m)” appears in the Status field during updating. “Done” is displayed once update is completed. Update takes 2 to 4 minutes. During the update operation, do not turn off the power to the unit or disconnect the cable. If update fails due to disconnection of the power cable during the update, or due to other reasons, the device may become inoperative.
PAGE 14
■About Failsafe Mode The Dante module integrated in the Rio may become unusable due to data corruption if the Dante device is powered-off during a firmware update. To recover from such a state, the Dante module will enter "failsafe mode." To restore the Dante module from failsafe mode, a recovery image must be sent from the Firmware Update Manager. If the red [SYSTEM] indicator of the Rio unit periodically blinks twice, it may be that the Dante module is in failsafe mode.
PAGE 15
Described below are the procedures to recover the Dante module integrated in the Rio unit. 1. Turn off the power to the Rio. 2. Separate the Rio from the Dante network. 3. Connect the Dante [PRIMARY] connector on the rear panel of the Rio unit to the Ethernet connector on the computer using an Ethernet cable. In some cases, an error may occur during recovery if you are going through a network switch. Connect the computer with the Rio in a one-to-one connection. 4. Turn on the power to the Rio. 5.
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9. When the Rio is detected, click the [Stop Scan] button. If several minutes have passed without detection, use Dante Controller to check whether the cable might be disconnected or broken, whether the TCP/IP settings are correct, and whether the Rio is running. 10. Select the check box of the detected Rio. 11. Click [Start]. A pop-up is displayed confirming that you wish to proceed. 12. Click [OK] to start the recovery.
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13. Exit the Dante Firmware Update Manager, and wait for two minutes before turning off the power to the Rio unit. After recovery, restart the Dante module. If you power-off the Rio before restart is completed, the data of the Dante module will be corrupted, and you will have to perform the recovery once again. Start Dante Controller, and if the device name is shown in black, it is safe to turn off the power. 14. The correct Dante firmware now needs to be loaded.
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■ Error Message List(R Series Update Program V2) Error messages (that consist of an error number and a string in English) for the R Series Update Program V2 may be displayed on the computer. This section explains the error numbers, the English strings, and the appropriate action to take. ・ If the same error message appears each time you try to update, the device may need repairing, in which case you should contact your Yamaha dealer.