User Manual

13
About Failsafe Mode
During normal operation, software must be loaded from a flash memory drive during
operations to use the Dante module integrated in the RMio64-D. However, data in a
flash memory drive may occasionally become corrupted, as with any other storage
device.
In many cases, such data corruption is caused by turning the RMio64-D power off
during firmware upgrading.
The Dante module has a specially protected flash drive section in order to recover from
such a condition. When the main section is damaged, the program stored in the
protected area is activated and the Dante module goes into “failsafe mode.
To restore a Dante module in failsafe mode, a recovery image needs to be sent from the
Dante Firmware Update Manager.
To check if the Dante module is in failsafe mode, use Dante Controller: the respective
device is displayed in red in the Network View of the Dante Controller (version 3.1.x
or higher).
Furthermore, the red [SYSTEM] indicator on the RMio64-D unit will periodically flash
twice.
Described below are the procedures to recover the Dante module integrated in the
RMio64-D unit.
1.
Turn off the power to the computer and the RMio64-D.
2.
Separate the RMio64-D from the Dante network.
3.
Connect the Dante [PRIMARY] connector on the rear panel of the RMio64-D unit
to the Ethernet connector on the computer using an Ethernet cable.
4.
Turn the computer power on and logon to Windows with administrative privileges.
5.
Turn on the power to the RMio64-D.